SAP News

Wednesday, September 18, 2013
9:10 - 9:25 AM Introduction and Welcome
Eric Stine, Senior Vice-President, Financial Services, SAP North America
9:25 - 10:30 AM Keynote: Innovation in Financial Services
Bill McDermott, Co-CEO, SAP
10:30 - 11:00 AM SAPPHIRE NOW On-Demand: Hear Financial Services Customers Discuss How Innovation Impacts Business
Find out what critical factors are at play in a core business transformation program. Hear representatives from several financial services companies share their successful experiences across different regions and lines of business.
11:00 - 11:15 Break
11:15 - 11:45 AM
SAPPHIRE NOW On-Demand: Discover the New Insurance Solution Portfolio: Integrating the Value Chain
The power of an integrated comprehensive solution has moved beyond the office of the CFO into the realm of core insurance processing. Examine a new road map for innovation, beginning with product design and underwriting and continuing through policy, billing, and claims management.
11:45 AM - 12:15 PM
SAPPHIRE NOW On-Demand: Build Loyalty and Raise Revenue with Personalized Mobile Experiences
Help ensure that your mobile apps delight consumers, exceed expectations, and encourage regular use. Explore the use of mobile channels to engage consumers, increase wallet share, and build brand loyalty. Hear how innovative companies are delivering personalized mobile experiences in real time, right now.
12:15  - 12:35 PM SAPPHIRE NOW On-Demand: Discover a Retail Banking Platform for Multiple Brands
Learn how Deutsche Bank built a next-generation, core banking and services platform to achieve more flexibility, faster time to market, and cost efficiency. Consider how the use of standard software and commodity infrastructure drive the industrialization of IT and business processes.
12:35 - 12:55 PM SAPPHIRE NOW On-Demand: Go Beyond Traditional Core Banking to Optimize Cash Operations
Core transformation begins with modernizing your lending and deposit platforms and expanding your customer channels. Optimize currency logistics to improve customer service levels and impact cost savings and overall process improvement. Learn how your bank can drive significant cost savings with a cash management and optimization solution.
12:55 - 1:00 PM Break: Ovum and SAP Talk Banking - Best Practices for Managing Risk & Compliance
1:00 - 1:30 PM
SAPPHIRE NOW On-Demand: Make Investment Management a Part of Your Insurance Transformation
A sound investment management strategy is a crucial part of a successful financial transformation. Discover how Zurich Insurance Group Ltd. uses an integrated approach to innovate its global financial processes.
1:30 - 2:00 PM

Live: Building the High Performance Bank to Compete in Today's Marketplace
Kathy Burger, Editorial Director, Bank Systems & Technology

Learn about developing systems that deliver the experience your customers demand while satisfying regulators and the expectations of your shareholders.

2:00 PM - 2:30 PM

Live: Leveraging Next-Generation Solutions to Improve Bank Efficiency
Tom McAllister, Senior Industry Principal, SAP
Richard Walker, Principal, Bank Systems & Technology, Deloitte

Learn how business processes and technology can dramatically improve efficiencies.

2:30 - 3:00 PM
SAPPHIRE NOW On Demand: Get Stories from the Front Line: The Business Network in Action
Learn how SAP customers, like Citi and others, are using business networks to address their industry-specific needs around consumer products, manufacturing, and more. Discover what the networked economy means for your organization. Hear how SAP is approaching business networks in this interactive panel with customers and experts.
3:00 - 3:30 PM

Live: Address Evolving Customer Expectations in an Omni-Channel Banking Environment
Carl Snyder, Senior Industry Principal, Financial Services, SAP
George Colwell, Senior Industry Value Advisor, SAP

We'll discuss how banks can drive better engagement and strengthen relationships with their customers in an omni-channel banking world.

3:30 - 3:40 PM
3:40 - 4:00 PM
SAPPHIRE NOW On-Demand: Monetize Your Data with Predictive Analytics
Find nuggets of valuable information that can drive value and improve your bottom line. Hear how companies in the insurance, retail, and media industries are using predictive analytics from SAP as a strategic asset.
4:00 - 4:20 PM
SAPPHIRE NOW On-Demand: Take Performance Levels on the Path to Customer Engagement
Engage your customers on every step of their buying journey, from prospect to promoter. Learn how industry-specific content helps your cloud solutions shine for sales, service, marketing, e-commerce, and social media. The right mix of integrated technologies keeps you agile, not complex, delivering just what you need to succeed.
4:20 - 4:40 PM
SAPPHIRE NOW On-Demand: Take Advantage of Real-Time Reference Data to Unlock New Opportunities
Learn how the reference and pricing data industry is being modernized to meet the demands of the 21st century. Discover how real-time data services can open up new opportunities for scenario analysis, faster throughput, and an increasingly sophisticated trading and risk management topography.
4:45  - 5:00 PM Closing Address
Chris McClain, Executive Vice President, SAP