Venue & FAQs for SAPPHIRE NOW + ASUG Annual Conference in 2017

Orange County
Convention Center (OCCC)

Registration – South Concourse

Venue | Directions | Check In Options

Transportation – Orlando International Airport and Conference Hotels

We recommend using standard shuttle or taxi service from the airport to your hotel. Orlando International Airport (MCO) is 12 miles from the OCCC.


Mears Transportation offers a discounted round-trip shuttle between the airport and official conference hotels. Download your coupon and then book your reservation online. Present your coupon or reservation number at a Mears Motor Shuttle ticket counter.

Mears Shuttle Coupon

Complimentary Shuttle Service – Conference Hotels and OCCC

Complimentary shuttle service is provided between the OCCC and all official conference hotels, except those within walking distance to the convention center.


Shuttle Schedule and Routes


Conference registration for the event is on the south side of the building, so using the South Parking areas is recommended.  Parking at the OCCC is first-come,
first-served, including disabled parking. 

The parking fee is US$15 per car. 

Parking Details

Special Assistance

Many buses on the shuttle routes are equipped with lifts and meet the needs of individuals with limited mobility.  For information, send us an e-mail, or go to the transportation booth located outside the South Concourse.  Contact your hotel for questions about accessibility at its property.

Accessibility at OCCC

Hotel Booking and Policy

We have negotiated special discounted hotel room rates at a variety of hotels. You must be a registered attendee before you can make a hotel reservation at one of these properties. You can download the housing policy for more information about booking and cancellation details.

Map of Official Conference Hotels

Access My Registration (to reserve hotel)

Registration and Refund Policy

Get information on how to substitute or cancel a registration. Plus learn all the ins and outs of how to take advantage of the Buy 7, Get 8 Group Discount.

Registration Policy

International Attendees

If you need an invitation letter as part of your Visa application, you can request one during the registration process.  Once your registration is complete and payment is received, your Letter of Invitation request will be reviewed by conference management. Upon approval, the Letter of Invitation will be sent to you via e-mail in PDF format. If you have already registered, you can re-access your registration by using the Access My Registration function and complete your Letter of Invitation request.

Questions about the event?
Find the answers here

Contact Us



Registration support hours of operation: 

8:00 a.m.–5:00 p.m. ET

Monday – Friday 


Phone: +1 866-557-0939

Int'l Phone: +1 980-201-8774

Select Option 2



Payment support hours of operation:

8:00 a.m.–5:00 p.m. ET




Housing support hours of operation:
8:30 a.m.–9:00 p.m. ET,


Phone: +1 866-557-0939

Int'l Phone: +1 980-201-8774

Select Option 1