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Info Staff giving direction.

FAQ

 

Whether you are new to SAP TechEd or have been attending for years, we hope the frequently asked questions below are helpful to making your conference experience even better. Topics include:

 

Frequently Asked Questions

Registration and Passes
  • Can I use another promotion with the Buy 4, Get 5 Discount Group Registration promotion?

    No, this promotional offer cannot be used in conjunction with any other discounts or promotions.

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  • Is there an SAP employee discount offer for registration?

    No, the conference does not offer employee discounts.

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  • Can I register for a show floor only pass?

    No. Only full conference registrations are available for this year's conference.

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  • Is there a one-day pass?

    No, one-day passes are not available.

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  • Are attendees able to bring guests to the conference activities – i.e. keynotes, education sessions, show floor, exhibitor reception, celebration night?

    No, attendees are not able to bring guests or children to the conference. All attendees must be registered and have a conference badge.

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  • I would like to be a speaker at SAP TechEd. How do I sign up?

    Speaker registration is by invitation only. For questions regarding speaker registration, please contact saptechedspeaker.info@sap.com.

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  • What meals are provided at SAP TechEd?

    Lunch and snacks will be served throughout the whole conference.

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Travel Visa
  • How do I request a formal "Letter of Invitation" for the purpose of obtaining a visa?

    SAP TechEd Barcelona requires that attendees have completed an online registration and that all registration fees are paid in full prior to the issuing of a "Letter of Invitation". During the registration process you will be able to provide all necessary details to obtain your "Letter of Invitation": full name (as it appears on your passport), passport information (number, date of issue, place of issue, and expiration date), as well as your company name and address details.

    "Letters of Invitation" will only be issued to the registrant after the registration is paid in full, they are only useful to the person stated on the letter, and will not provide any other guest with access to the conference. All additional persons must register and pay the required fees in order to secure a "Letter of Invitation".

    "Letters of Invitation" are only issued in the name of the registrant and will be sent via e-mail as an Acrobat PDF file.

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Payments and Receipts
  • What are the accepted methods of payment?

    We accept the following methods of payment: Credit Card (Amex, Visa, MC only), Company Checks, or Wire Transfer

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  • I would like to pay by purchase order. Can you please assist me?

    SAP TechEd does not accept purchase orders as a method of payment.

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  • How can I obtain a receipt or invoice for my registration?

    You can obtain a registration receipt by re-accessing your registration using the "Access My Registration" function. You will need your invoice number or the e-mail address you used to register along with the password you created during the registration process. Once you are logged in, you will be able to e-mail yourself a copy of your registration receipt or invoice.

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Access My Registration
  • I do not remember my login information. How can I get this information?

    You can use your SAP TechEd Confirmation Number (which you can find in your registration confirmation email) or the email address you provided when you registered, as your user ID. If you do not remember your password, please use the "Access My Registration" function, enter your e-mail and select "Reset My Password". An e-mail will then be sent to you with instructions on how to reset your password.

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  • What if I have not received my confirmation e-mail?

    If you do not remember your login information, please use the "Access My Registration" function, enter your e-mail and select "Reset My Password". An e-mail will then be sent to you with instructions on how to reset your password.

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Hands-On Workshops
  • How and when can I sign up for hands-on workshops?

    Fully paid, Full Conference SAP TechEd Barcelona registrants may reserve seats for up to two hands-on workshops on a first-come, first-served basis. Hands-on workshop sign-up and a personal agenda builder is tentatively scheduled to open in late October. Full Conference registrants will receive an e-mail confirming the exact day and time within one week of the launch. Visit our session types and policies page for more details on hands-on workshops. Learn more . . .

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  • I would like to sign up for more than two hands-on workshops. Can I pay to attend more?

    No. You cannot pay to attend additional workshops.

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  • Can I be put onto a waiting list for hands-on workshops that are full?

    You are welcome to waitlist a session on-site. Plan to be at the session location at least 15 minutes before the session start time to check in with the room monitor and be placed on the waitlist.

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Hotel and Transportation
  • Are hotel accommodations included in the registration fee?

    No, the registration fee only includes access to the SAP TechEd conference.

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  • Are there discounted room rates for attendees?

    SAP has negotiated discounted hotel room rates for our registered attendees. To reserve a hotel reservation at the discounted rate, you must be a registered attendee. After completing an on-line registration, attendees will have the opportunity to book housing.

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  • How do I book my hotel reservation?

    You will be given an opportunity to book your hotel immediately after submitting your online registration. Once you have completed your registration, select the button "Book/Modify My Hotel" and you will be directed to the online housing reservation system.

    If you have already submitted an on-line registration, re-access your registration using the "Access My Registration" function and select “Book/Modify My Hotel".

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  • Can I book a hotel reservation before registering for SAP TechEd?

    No, in order to take advantage of the discounted hotel rates, you must be registered for the SAP TechEd conference.

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  • What is the hotel reservation deadline?

    The hotel block fills quickly so we strongly encourage you to reserve your hotel room early in order to be given the opportunity to book at the discount rate. Discounted hotel rates, based on hotel availability until Friday, October 23, 2015 at 5:00 p.m. CET. or until the official SAP TechEd conference hotel room block has been filled.

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  • I need to change/cancel the hotel dates I reserved. How should I make this update?

    Changes to an existing hotel reservation can be made online by using the "Access My Registration" function and selecting "Book/Modify My Hotel." After Friday, October 23, 2015, please contact your hotel directly for changes.

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  • What is the nearest airport recommended for attendees to fly into?

    The nearest airport is the Barcelona - El Prat (BCN).

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  • Will there be transportation offered between the airport and the Fira de Barcelona, Gran Via and hotels?

    No, transportation will not be offered, however there are many local transportation options available from the airport.

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Conference Events and Additional Activities
  • Do you offer any activities for guests and spouses?

    SAP TechEd does not offer non-conference activities for guests and spouses, although there are numerous activities and attractions available throughout Barcelona. For information on all that the Barcelona area has to offer, go to the Barcelona Tourist Guide Web Site.

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  • What if I have a special dietary requirement or food allergy?

    During the registration process, you will have the opportunity to alert us of any special dietary requirements or food allergies. SAP works closely with the Fira de Barcelona Gran Via to create menus that can be enjoyed by all attendees.

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On-Site Logistics
  • When will I receive my SAP TechEd badge?

    You will receive your conference badge upon check-in at the convention center. A photo ID will be required.

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  • What is the attire at SAP TechEd?

    The suggested dress code for the conference is casual, and evening events are also casual. You can expect an average daytime high temperature of 12°C-15°C at this time of year. We do recommend a light sweater or jacket at the convention center as meeting rooms can be cold. Please keep in mind the Fira de Barcelona, Gran Via is a large meeting facility and comfortable walking shoes are recommended.

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  • Can I get into SAP TechEd without a badge?

    No. A conference badge is required to access all space within the Fira de Barcelona, Gran Via dedicated to planned conference activities.

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  • Where can I obtain a meeting room during SAP TechEd?

    All space within the Fira de Barcelona, Gran Via has been dedicated for planned conference activities.

     

    Exhibitors: Meeting rooms may be purchased on a daily basis as a Marketing Sponsorship. For more information, visit the Exhibitor Information Web Site.

     

    SAP Employees: Visit the SAP Jam group for forms and more information.

     

    For all other meeting room needs, please contact local hotels for meeting space. A hotel map and listing is available on the Barcelona Tourist Guide Web Site.

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  • Can I earn an SAP TechEd certification at the conference?

     

    Certification exams are not offered at SAP TechEd Barcelona, however SAP TechEd registrants have an opportunity to save on SAP Learning Hub and SAP Certification Hub subscriptions, as well as individual SAP Associate Certification exams. The offer is valid for registered SAP TechEd attendees only.

     

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    Still have questions?