SAP
Matt Laukaitis
Senior Vice President and General Manager, SAP Retail North America
Matt Laukaitis is the senior vice president and general manager of SAP’s retail industry practice in North America, and is responsible for the division’s strategy, partner ecosystem, and revenue performance throughout the region. He places a high priority on customer relationship, and overall customer satisfaction across all aspects of the business.
 
Since joining SAP in 2004, Laukaitis has been a leader within SAP ’s United States retail organization, and a hands-on strategic partner for customers, helping them solve their most critical retail business challenges. Most recently, he applied his sales management expertise and leadership capabilities as chief operating officer, overseeing the implementation of retail sales strategies and go-to-market operations in the U.S.
 
Before his current role, Laukaitis was vice president of sales, and he developed and coached a team of professionals to become trusted advisors for many leading and noteworthy retailers in North America. He also led SAP’s corporate citizenship program in the U.S. Pacific Northwest, connecting SAP volunteers with local community organizations and placing an emphasis on K-12 education and family support organizations.
 
Prior to joining SAP, Laukaitis worked at IONA Technologies, Netfish (acquired by IONA Technologies), RR Donnelley, and Apple, where he served in sales and sales leadership positions. He began his career as a manufacturing applications engineer with Ballagh & Thrall, Inc. Laukaitis holds a Bachelor of Science degree in mechanical engineering from Lehigh University in Bethlehem, Pennsylvania, and a Master’s of Business Administration from the Thunderbird School of Global Management in Phoenix, Arizona.