SAP
Scott McKain

Founder and CEO, Distinction Institute

Scott McKain is an internationally known authority who helps organizations create distinction in every phase of business and teaches them to deliver an "Ultimate Customer Experience®." He is the founder of a consulting and training company that explores the role of ultimate customer experiences in creating enhanced client retention and revenue, and is the author of three Amazon.com number-one business bestsellers that all teach how to expand profits, increase sales, and engage customers. Scott's presentations benefit from three decades of experience, combined with his innate talent for articulating successful ideas. He has previous spoken and consulted for the world's most influential corporations.