Yes, substitutions can be made at any time at no additional charge. To inform us of a substitution, you must write us at saparibalive@sapevents.com. Your message must include both your name and the name of the person taking your place.
Changing or cancelling a conference registration will not alter or cancel a hotel reservation. Changes or cancellations to an existing hotel reservation can be made online by using the Access My Registration function and selecting Book/Modify My Hotel. An automatic response will be sent to the e-mail address on file. Please keep this e-mail for your records.
For additional assistance, send a message to saphotels@delegate.com with "Attn: Housing for SAP Ariba Live" in the subject line. Any changes to an existing hotel reservation are subject to availability.
Hotel Cancellation Policy
By making a reservation with the Registration Office or the conference web site, you expressly agree that, in the event of a cancellation of a hotel reservation after the close of business on April 8, 2018 (17:00 CET), a date change, or a no-show on the reservation date, your credit card will be automatically debited by the hotel for the total number of nights cancelled.
No-Show: If you are unable to utilize your room on the original date of arrival, but arrive on the following day, you are obliged to inform the Registration Office in writing (saphotels@delegate.com). If you fail to inform the Registration Office in writing that you wish to utilize your room for the second night of your reserved stay, the hotel will make every effort to accommodate you, but its actions do not constitute a guarantee. Please advise the Registration Office if you will arrive late (after 18:00 CET).
Please note that after April 8, 2018 (17:00 CET), you will be unable to make any amendments, cancellations, or date changes via the web site. Please contact the Registration Office directly, using the contact details below. Date changes after April 8, 2018 (17:00 CET) may also incur charges.
SAP Ariba Live will not be responsible for cancellation or no-show charges.