Arrive at 12 Micron, Sydney’s stunning waterfront venue, for a warm welcome. Register, enjoy a delicious morning tea, and start networking with your peers. Take the opportunity to explore the exhibition area during this relaxed break.

Kickstart your day with a brief welcome session to set the tone for a day of innovation, insights, and valuable connections.

Unlock the future of customer experience as SAP reveals how AI-powered, integrated solutions across commerce, sales, service, and marketing can deliver seamless journeys and maximise your ROI.

Learn how Coveo is transforming the customer experience landscape with AI, turning data into personalised interactions that fuel growth and loyalty.

Gain real insights from customers sharing their success stories. This dynamic panel showcases how businesses have embraced SAP to tackle challenges and achieve remarkable outcomes.

Recharge with a coffee break and explore the exhibition area. Take in the beautiful surroundings of 12 Micron while discovering cutting-edge solutions from industry leaders.

Experience the latest SAP innovations in action! Dive into an interactive showcase where AI and seamless data integration transform industries and enhance customer engagement.

Enjoy a delicious lunch at 12 Micron, where you’ll have the chance to network with fellow attendees in a relaxed and beautiful setting.

Explore how SAP Emarsys enables brands to build personalised, connected experiences that drive customer loyalty and satisfaction, using the power of AI and seamless data integration.

Discover how SAP Commerce Cloud, powered by AI, transforms data into actionable insights, helping businesses grow profitability while breaking down data silos.

Learn how SAP Business Data Cloud integrates SAP and third-party data to create a unified, seamless data foundation that powers smarter, AI-driven applications.

Witness how SAP Service Cloud uses AI to elevate customer service, providing intelligent, real-time insights that improve customer experiences and drive loyalty.

A quick wrap-up of the key takeaways and next steps for applying everything you’ve learned.

End the day in style at 12 Micron, sipping drinks, networking with industry leaders, and enjoying the spectacular view.