SAP

Efficient Field Service Planning & Execution

Friday, September 23, 2022 @ SAP Experience Center in Brussels
Join SAP & SQLI for an inspiring event on SAP FSM

Do you want to cut field service costs and increase customer satisfaction?
Are you looking for solutions that connect the entire field service management value chain with innovative technology and a deep understanding of customer needs?

Only one solution: Field Service Management (FSM) by SAP provides you with an effortless, proactive service experience, enables efficient servicing models and boosts customer satisfaction.

Join us for a half-day event, and discover:

- How SAP FSM helps you to manage your technician's planning through an easy-to-use graphical dashboard
- How embedded SAP FSM Mobile solutions support on-field service performance
- How to increase your customer satisfaction with efficient planning and regular communication
- How easily the SAP FSM solution is integrated into your SAP backend environment
- The SAP FSM Self-Service portal: easy and straightforward management of field service requests through your digital customer access
 
When
Friday, September 23, 2022
08:30 – 13:00
What
An inspiring event on SAP Field Service Management by SAP and SQLI
Where
SAP Experience Center
Avenue des Olympiades 2, 1140 Evere
Agenda
Timing  
08:30 Welcome & Breakfast
09:00 Immersive Experience to the end-to-end value chain of effortless, proactive service management to your customers.
09:30

The Capabilities of Field Service Management

10:00 Coffee Break
10:15 Key processes demonstrated from the point of view of 3 roles
- The customer
- The dispatcher
- The technician
11:15

Approach of a Field Service Management project illustrated by a Customer Case

12:00 Lunch & Networking
Join us

Don’t miss this great opportunity to join this great event and network with your peers.
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