SAP
Customer Success Day - Zurich
Customer Success Day - Zurich
Extend your network and learn
 

Please join us for the very first Customer Success Day in Switzerland! We would like to welcome you to an exciting day full of interesting presentations, exceptional customer stories and networking opportunities with your peers. Meet great experts and fellow customers to learn and get inspired! 

March 20, 2024
Agenda
  • 09:15 am

    09:15 am - Registration Open & Welcome Coffee

     

    Pre-registration is required (see button at the top the page)!

  • 10:00 am

    10:00 am - Welcome


    with Rob Smith - Regional Vice President Customer Engagement & Retention, SAP 

  • 10:10 am

    10:10 am - Keynote - SAP SuccessFactors Product Roadmap

     

    with Josh Gosliner - Vice President Product Strategy, SAP

  • 11:00 am

    11:00 am - Coffee Break

  • 11:15 am

    11:15 am - HR's key role in driving digital transformation

     

    with Kay-Christian Schersich - Head of Employee Lifecycle Management & Services, Migros

  • 12:00 pm

    12:00 pm - Networking Lunch

  • 12:45 pm

    12:45 pm - 2 Sessions in parallel

     

    Room "Hall of Fame"
     

    Time Tracking & Time Management

    with Manuela Santoni - HCM Business Analyst, Sicpa

     

    Report Stories in Performance Management 

    with Anna Vidal - Senior Manager Performance Process and 
    Anastasiia Gureva - IT Solution Expert P&C, Philip Morris International

     

     

    Room "Skyfall"
     

    Enhancing the Candidate Experience with Onboarding at Swiss Re

    with Hannah O'Driscoll - Business Consultant Group Function IT and
    Nicolas Glorieux - ELS Chapter Lead, Swiss Re

     

    "Ctrl+C -  A Story of project scope" 

    with Corinna Haas - HR Technology Integration Strategist, BKW

     

     

     

  • 03:15 pm

    03:15 pm - Coffee Break

  • 03:30 pm

    03:30 pm - HR Transformation with a focus on Employee Experience and Data

     

    with Jochen Hübner – Head of HR Operations, Helvetia
  • 04:00 pm

    04:00 pm - HR Transformation at Skyguide - Success Story and Lessons Learned

     

    with Matthias Imhof - Head of HR Transformation & Innovation, Skyguide

  • 04:30 pm

    04:30 pm - Keynote - New Work: From Buzzword to Reality

     

    with Florian Dreifus - Chief Operating Officer, SAP

  • 05:00 pm

    05:00 pm - Apéro

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Impressions of previous Customer Success Days in Germany

Headquaters SAP - May 2023

SAP AppHaus Heidelberg - December 2022

Customers & SAP SuccessFactors Partner Experts
Meet our Speakers
Kay-Christian Schersich
Head of Employee Lifecycle Management & Services
Migros
Corinna Haas
HR Technology Integration Strategist
BKW
Jochen Hübner
Head HR Operations
Helvetia Versicherungen
Matthias Imhof
Head of HR Transformation and Innovation
Skyguide
Manuela Santoni
Human Capital Management Business Analyst
Sicpa
Nicolas Glorieux
Chapter Lead HR Product Area
Swiss Re
Florian Dreifus
Chief Operating Officer
SAP CH
Hannah O'Driscoll
Business Consultant
SwissRe
Anna Vidal
Senior Manager Performance Process
Philip Morris International
Anastasiia Gureva
IT Solution Expert P&C
Philip Morris International
Josh Gosliner
Vice President Product Strategy
SAP
Location


Westhive AG

Hardturmstrasse 161
8005 Zurich
Switzerland

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