SAP | EuroCIS 2024

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Go for Seamless Retail

Competitive pressure in the retail sector is intense and constantly growing. Retailers are facing new challenges in deciding how goods are marketed, purchased, shipped, delivered, and sold in a highly competitive market. The boundaries between channels are becoming increasingly unclear. To remain competitive and be successful in the long term, retailers must offer seamless shopping experiences that exceed customer expectations - with underlying business processes that run without noticeable disruptions: Seamless Retail.

Find out more - at the joint stand and showcase of SAP, SAP Services and Support, VusionGroup and other SAP partners at Europe's leading retail technology trade fair, EuroCIS.

Experience first-hand the role of AI, for example, in predicting optimal product ranges, providing seamless personalization in-store and online, or minimizing returns costs.

You can view these and many other Use Cases live:

Seamless Omnichannel
Experiences

We show how customers of retail companies can have outstanding shopping experience across all channels and contact points with the SAP solution portfolio - from the search and consultation in the web shop or store to the POS and with any returns.

Seamless Store Operations

With our in-store applications, complemented by exemplary AI integration, we demonstrate how store employees can perform their tasks much more effectively and take even better care of their customers.

Seamless Sustainabiliy

A crucial step towards sustainability is the development of cycles. Our solutions help retailers to minimize returns, optimize disposition and ensure a further cycle. At the same time, we offer a platform that makes it easy for consumers to return the products they have purchased.

Presentations by SAP customers at the EuroCIS Stages

The customer in the spotlight - Omnichannel architecture at Tchibo

Christoph Kastaun, Director Information Technology, explains how Tchibo is transforming its system landscape to put the customer even more at the center and consistently live customer centricity across all customer touchpoints.

Christoph Kastaun, Director IT, Tchibo

February 27, 2024 - 3:00 PM

CONNECTED RETAIL STAGE

Program Overview ›

Deploying merchandise managament Apps on mobile devices

Deploying retailsolutions store Apps on mobile devices for online & offline use across 1000+ stores

Dirk Mühlhäuser, Head of Retail IT, Valora

February 28, 2024 - 3:40 PM

RETAIL TECHNOLOGY STAGE

Program Overview ›

What support do you need on the way to seamless retail processes?
Let's exchange ideas - in person in Duesseldorf.

Make an appointment with SAP now ›

Any questions?

Silke Rastätter
Senior Marketing Manager Consumer Industries
SAP Deutschland SE & Co. KG
E-Mail: silke.rastaetter@sap.com