SAP

SAP Innovation Day

for Customer Experience

Unstoppable Growth with

Intelligent CX​

April 8 | Copenhagen
Unlock New Horizons in Customer Experience with SAP CX's Cutting-Edge AI Solutions

 

 

Join us at the SAP Innovation Day for Customer Experience on April 8 in Copenhagen. 

 

Learn how you can unleash the potential of SAP CX's intelligent AI capabilities to accelerate your customer-centric transformation and achieve unstoppable growth. 

At this exclusive event, connect with fellow CX leaders and learn how SAP CX can help you: 

  • Create seamless customer journeys that build lasting relationships and grow customer lifetime value
  • Unify customer data and operational data from across your business to fuel AI, automate business processes, and empower employees to enhance the customer experience efficiently and at scale 
  • Tailor solutions to your business needs and stay ahead of market trends
  • Equip your CX operations with cutting-edge AI-based solutions to enhance customer interactions and swiftly address market disruptions. 

The future of customer experience is here - with undivided processes, unrivalled data, and unreal AI. That's the promise of SAP CX. 

Don’t miss this exciting opportunity to hear inspirational customer success stories and engage in meaningful networking sessions with partners and SAP executives. Register now to reserve your spot!

Speakers
Payal Hindocha
Global GTM Lead CX Solution
SAP
Thomas “MET” Kristensen, R
Pilot, writer and speaker
Madeleine Gjerling
Head of CX
Duni
Søren V. Borg
Director of Digital Business Development
Ahlsell
Lars Poulsen
Head of Digital Commerce Design
Danfoss
Manish Kumar
Senior Solution Architect, Digital Solutions
Salling Group
Agenda*

Speaker: Payal Hindocha, Global Centre of Excellence, Customer Experience with S/4HANA Strategy Lead, SAP

Speaker: Søren V. Borg, Director of Digital Business Development at Ahlsell

Speaker: Madeleine Gjerling, Head of CX at Duni

Speaker: Lars Poulsen, Head of Digital Commerce Design, Danfoss

Speaker: Manish Kumar, Senior Solution Architect, Digital Solutions at Salling Group

Description: Fighter Pilot Mindset

Being able to perform in a dynamic, stressful and sometimes hostile environment requires a structured approach and a culture based on trust in the individual.

Thomas Kristensen talks about the tools and dynamics that are required to be able to perform to the maximum in the fighter pilot's world. The focus is both on the individual and on the learning organization, which is a necessity if you want to be better tomorrow than you were today.

 

Speaker: Thomas “MET” Kristensen, R, Fighter pilot - Author - Lecturer

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The agenda is subject to change*

SAP CRM and CX solutions

 

Intelligent CX and CRM technologies powered by 50 years of industry expertise. Industry-tailored to meet critical business needs, intelligent CX supports end-to-end processes to help you get the most from your SAP software. 

Venue
How to get there?

 

SAP Innovation Day for Customer Experience will take place at our Danish office at Marmorvej 4, which is nicely located in Nordhavn, you can easily get here by public transport or by car. 

 

Visiting adress: 
SAP Denmark
Marmorvej 4
2100 Copenhagen

Denmark

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