SAP
Showcasetime: Levi´s Pocket Stylist
– your digital assistant for shopping

 

Customer Experience - is not limited to digital channels. The aim is to get to know the customer better. To design interaction with the customer at all stages - in such a way that it becomes a convincing brand experience. Our showcase shows how digital and analog customer journeys can be meaningfully combined. An app makes it possible.

 

Discover visionary CX in the following case!  Experience how exactly here - at the interface in the store - valuable synergies are created.

 

 

When digital and analog become one - in-store

 

Making the shopping experience in-store more attractive and dynamic for the customer? Interacting with them individually at the right moment - digitally and analogically, right here: at the point of sale? And improving the service under the keyword Omnichannel?

 

No customer likes to stand in line at the checkout.
And neither for them nor for the sales consultant is it pleasant if the customers have to look for a store employee extensively to get an answer to their questions.  

 

This case, which was held as part of a design thinking workshop in cooperation with Levi´s, SAP, the SAP partner Netconomy and the start-up rapitag, shows how innovative technologies can be used to create a groundbreaking customer experience.

Curious? Schedule your meeting with our experts.