SAP
SAP Customer Success Day - April 17-18 - St.Leon-Rot
SAP Customer Success Day - April 17-18 - St.Leon-Rot
THANK YOU FOR ANOTHER GREAT EVENT TOGETHER!
Replays & Slides

 

 

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This was our event
 
 
Read our "historic" teaser to join - and we kept the promise!
 
 
Join us for another fruitful exchange with our Product Experts, SAP SuccessFactors Partners and listen to great customer success stories! 
 
No matter if you are a true fan of this event format or have never visited a Customer Success Day before, we would definitely like to meet you at the next one. Being true to our tradition, we would like to invite you to our SAP Headquarters. This time we´ll be guests of our SAP SuccessFactors Product Management in St. Leon-Rot, Germany, where our products will be developed with love to help you offer the best employee experience at the workplace. 
 
This location does not only allow us to think big in terms of duration and number of attendees but also to design an agenda that is welcoming different SAP SuccessFactors customer functions from HR leaders and experts to project managers, admins and more. 
 
Again, we will broadcast and record parts of the onsite agenda so if you cannot join in person, sign up for our virtual experience.
  • 08:30 am

    08:30 am: Doors open for registration

  • 09:30 am

    09:30 am: Welcome

     

    Michael Krause, Regional Vice President Customer Success, SAP SuccessFactors

    Sarah Nehring, Senior Manager & HRGUG Program Lead, Deloitte

    Joachim Förderer, Head of SAP SuccessFactors Product & Engineering Customer Office, SAP SuccessFactors

     

    Moderation throughout the day: Dirk von Fabeck, Customer Success Manager

  • 10:00 am

    10:00 am: Product Keynote - SAP SuccessFactors Innovations

     

    Bianka Wölke, Group Vice President of Core HR and Talent Products, SAP SuccessFactors

  • 11:00 am

    11:00am: Coffee Break

  • 11:30 am

    11:30 am: Product Keynote - From On Premise to Cloud HCM Move & Payroll

     

    Daniela Lange, Group Vice President Product Management - Payroll, Time & Total Rewards, SAP SuccessFactors

    Daniela Goerke, Vice President Product Management - Time, SAP SuccessFactors

    Andreas Golisch, Functional Product Expert - Payroll, SAP SuccessFactors

     

  • 12:30 pm

    12:30 pm: Networking Lunch with Leisure Elements

     

    Have an informal chat with fellow customers, invited Partners and SAP Experts while having lunch together. Get some fresh air in the forest next to the SAP Campus and continue the conversation.

  • 02:00 pm

    02:00 pm: Parallel Sessions!

     

    Room "Audimax"

     

    Panel Discussion: AI at SAP 

     

    Get first-hand insights into the dynamic landscape of artificial intelligence at SAP and join us for an engaging panel discussion spanning historical developments, ethical considerations, the role of the workers council, and the use of AI in the flow of SAP's HR practices.

     

     

    Lena Beier, Director HR Strategy & Innovation, SAP HR

    Dr. Bettina Laugwitz, Director AI Ethics, SAP Business AI - SAP Product Engineering

    Dieter Mazic, Member of the AI Work Group of the German Works Council, SAP

    Moderation: Lena Bartmann, Customer Success Manager, SAP SuccessFactors

     

     

    Room W1-W2

     

    Customer Success Story: Introduction to PayTime Roadmap at Boehringer Ingelheim

     

    Learn about Boehringer Ingelheims HR & IT Transformation and discover why and how SAP SuccessFactors Employee Central Payroll became an essential part of the change.

     

    Markus Schick, Head of Global HR Systems, Boehringer Ingelheim

     

  • 03:00 pm

    03:00 pm: Coffee Break

  • 03:30 pm

    03:30 pm: Parallel Sessions!

     

     

    Room "Audimax"

     

    Keynote: Mastering Report Stories - Idea behind and best practices

     

    Michael Raich, Vice President Product Management People Analytics, SAP SuccessFactors

    Ayon Dubey, Product Manager People Analytics, SAP SuccessFactors

     

     

    Room W1-W2

     

    Panel Discussion: The Role of the Worker's Council in SAP SuccessFactors Transformation Projects – Catalysts for change or barrier to progress? (This session will be offered in GERMAN language!)

     

    Dr. Wolfgang Fassnacht, Senior Vice President, Global People Business Partner Lead, SAP

    Michael Ehrenberger, Facility Expert & Member of the Works Council, SAP 

    Stefan Kuerschner, Global Head of Labor Relations & Employment Law, SAP

    Dieter Mazic, Vice President Customer Experience, Global Partner Enablement, Member of the WoC, SAP

    Moderation: Lena Bartmann, Customer Success Manager, SAP SuccessFactors

     

  • 04:30 pm

    04:30 pm: Parralell Sessions!

     

     

    Room "Audimax"

     

    Customer Award Ceremony 

     

    Let´s celebrate exceptional customer achievements that we honor with the Customer Adoption Excellence Award!

     

    Laudators: Eva-Maria Kipp, Customer Success Manager & Michael Krause, Regional Vice President Customer Success, SAP SuccessFactors

     

     

     

    Room W1-W2

     

    HRGUG-Members only!

     

     

    HRGUG General Session 

     

    Sarah Nehring, Senior Manager & HRGUG Program Lead, Deloitte

     

     

    Panel with Local Product Management Lead

     

    Daniela Lange, Group Vice President Product Management - Payroll, Time & Total Rewards, SAP SuccessFactors

    René Schumann, Chief Product Strategy Manager for Paying, Rewarding, and Core Administration, SAP SuccessFactors

    Daniela Goerke, Vice President Product Management, Time Management, SAP SuccessFactors

    Roland Schmid, Head of SuccessFactors Engineering – Payroll, Time and Rewarding, SAP

    Katy Massucco, Vice President, Product Management, Experience, SAP SuccessFactors

    Miguel Heineken, Product Management, Globalization Services SAP

    Tanja Baeck, Head of Product Management, Employee Central, SAP

     

    Moderation: Joachim Foerderer, Head of SAP SuccessFactors Product & Engineering Customer Office

     

     

  • 05:30 pm

    05:30 pm: Ask the Experts: Marketplace with SAP Product Management and SAP Partners addressing divers topics such as

     

    Platforms - Extensibility and Integrations

    Platforms- System admin Innovation

    Common Super Domain

    Employee Central Core - Experience and Efficiency Boosts

    EC Integration

    People Analytics

    Time Management

    Localization

    Leverage Cross system Workflow for maternity leave request

    SAP SuccessFactors Payroll

    E2E Process & Product Implementation Experience

    SAP Store: Uncover the Best App for Your Unique HR Needs

    All about HRGUG

    Email Monitoring, MDF and Business Rules

     

    ... and more

  • 07:00 pm

    07:00 pm: Evening Event

     

    With Dinner and Entertainment by the SAP Big Band and DJ

  • 09:00 am

    09:00 am: Welcome

  • 09:15 am

    09:15 am: Keynote: Into the spotlight: HR IT on a journey from back to main stage

     

    Room "Audimax"

     

    Get inspired by our Speakers as they are crafting a perspective for HR IT that's designed to transform its function and expand its reach and learn from their first-hand experiences how HR IT can secure its position on the center stage of business and HR transformation.

     

    Benedikt Lange, Manager HR Digital Solutions, Fuchs Group

    Andreas Enneking, HR Executive Advisor, SAP SuccessFactors

  • 09:30 am

    09:30 am: Parallel Sessions!

     

    Room W1

     

    Open HRGUG Breakout Session: SAP HCM Readiness Check

     

    Steve Schnoll, Global Vice President Strategic Programs, SAP

     

     

    Room W2

     

    Open HRGUG Breakout Session: Job & Leadership Sharing

     

    Sarah Nehring, Senior Manager & HRGUG Program Lead, Deloitte

     

     

    Room W3

     

    Open HRGUG Breakout Session: BTP Strategy & GenAI

     

    Georg Fischer, Chief Product Manager SAP Business Technology Platform, Keynote Speaker, SAP

  • 10:30 am

    10:30 am: Coffee Break

  • 11:00 am

    11:00 am: Parallel Sessions!

     

     

    Room "Audimax"

     

     

    Deep Dive AI: Joule, Gen AI and recent Innovations in Future-Ready Workforce (Session 1 - same content as Session 2)

     

    Get the latest insights into our Joule and Gen AI capabilities and learn about recent innovations and release highlights in the Skills and Talent Management area.

     

    The session will be presented 2x

    Session 1: 11.00 - 11.50

    Session 2: 12.00 - 12.50

     

    by

    Andreas Enneking, HR Executive Advisor, SAP SuccessFactors

    Marcus Deters, Solution Consultant, SAP SuccessFactors

     

     

    Room W1

     

    11.00 - 13.00 Customer Success Stories in the Spotlight

     

    In this session we try to explore the "secret recipe for success" of our customers when using our products. Through some examples of pioneers we would like to inspire and encourage customers to go new ways as it can truly pay off. 

     

    Moderation: Stephan Koenen, HR Executive Advisor, SAP SuccessFactors

     

     

    Story Nr. 1: 11.00 - 11.30 Implementing SAP SuccessFactors Work Zone

     

    Learn how BMW is providing one digital HR service touchpoint on SAP SuccessFactors Work Zone to all employees in Germany and listen to their inspriring project story, including challenges overcome and future plans.

     

    Peter Greissl & Vanessa Weigert, BMW

     

     

    Story Nr. 2: 11.30 - 12.00 Unleashing HR Insights: People Analytics Stories @ Dr. Oetker

     

    Explore real-world use cases, unravel challenges, and discover the transformative benefits of People Analytics Stories in moving Dr. Oetker's HR reporting forward. 

     

    Tatjana Graf & Markus Rodehutskors, Dr. Oetker

     

     

    Story Nr. 3: 12.00 - 12.30 Equal Pay in Practice

     

    Explore how metafinanz successfully closed the gender pay gap, demonstrating the practical steps taken to achieve equal pay and showcasing the tangible benefits of prioritizing fairness and equality in compensation practices.

     

    Martin Seitner, Metafinanz

     

     

     

    Story Nr. 4: 12:30-13:00 HR Transformation

     

    Jürgen Mechler, Program Lead HR Transformation Technology, Grenke AG

     

     

     

    Room W2

     

    Story Nr.1: 11.00-11.50 Tenneco
    Digital HR Transformation from on-Prem to Cloud

     

    by

    Olivier Knoederer, HR Tech Director, Tenneco

     

     

    Story Nr.2: 12.00-12.50 BT
    Recruiting, Onboarding & Reporting

     

    by

    Frank Comerford, SuccessFactors Product Portfolio Owner ​, BT
    Madeleine Davoile​, Reporting & Analytics ​Product Owner​, BT

     

     

     

    Room W3

     

    TÜV Rheinland: Own Experience with Digital Transformation & SAP

    Anno Wagner, Chairman of the works council, TÜV Rheinland

     

     

    Artificial Intelligence and Works Council

    Dieter Mazic, VP Customer Experience, Global Partner Enablement, SAP

     

     

    Own Transformation and Digital Works Council

    Michael Ehrenberger, Member of the works council, SAP 

     

     

     

     

  • 01:00 pm

    01:00 pm: Closing

  • 01:15 pm

    01:15 am: Lunch Break

  • 02:30 pm

    02:30 pm: Deep Dive Workshops - Parallel Sessions

     

    After the official closing of our Customer Success Day you can still join some more deep dive sessions. 

     

     

     

    Room W1

     

    Topic 1 - SAP SuccessFactors Work Zone

     

    This workshop is for everyone who has implemented, is implementing or dreaming of SAP SuccessFactors Work Zone.

    Get a demo of the latest features, learn what’s coming on the roadmap, and exchange your plans and experiences with other customers!

    We will also share Do’s and Don’ts for a successful SAP SuccessFactors Work Zone Project.

     

    Marcus Deters, Solution Consultant, SAP SuccessFactors

    Eva-Maria Kipp, Customer Success Manager, SAP SuccessFactors

     

     

     

    Room W2

     

    Topic 2 - SAP Business Technology Platform (BTP)

     

    You´ve already heard a lot about BTP but still not sure what it is and why you should give it a try? Just imagine that you are about to start a major reorganisation in your company but instead of the usual stress reaction you could stay relaxed as you have a tool at hand that makes your life much easier. In this session you will learn about the basics of the BTP and also see examples e.g. how a tool like Ingentis can simplify your work or check the health of your organization. You will also get some insights into how SAP HR uses Ingentis to handle challenges related to reorganisations.

     

    Vanessa Birkholz, Presales Associate, SAP Academy for Customer Success

    Clemens Siegfanz, Senior Program Director, Global People Success Services, SAP 

    Markus Eckl, Global Head of Strategic Alliances and Partnering, Ingentis

    Moderation: Ye Meng & Frederik Brauer, Customer Success Managers, SAP SuccessFactors

     

     

     

    Room W3

     

    Topic 3 - HCM Move/ Payroll

     

    In this 2-hour session we will cover:

    • How we see roles & responsibilities distributed over strategic business HR (Employee Central with Time Management and Benefits) and payroll-related & local regulatory HR (Payroll)

    • How this distribution of responsibilities is reflected in our solution architecture – both for Core hybrid systems and well as in the future with SF Payroll (aka NextGen Payroll)

    • What you can expect from SAP around HR master data and local regulatory capabilities in the future

    • Our recommendation for setting up a Core Hybrid system

    • How Cross-System Workflow helps you orchestrate processes across a hybrid system landscape

    • A demo of local regulatory capabilities and master data in SF Payroll

    We will have room for your questions and an open dialogue.

     

    Daniela Lange, Group Vice President Product Management - Payroll, Time & Total Rewards, SAP SuccessFactors

    René Schumann, Chief Product Strategy Manager for Paying, Rewarding, and Core Administration, SAP SuccessFactors

    Stefan Rüter, Senior Director Product Management, SAP SuccessFactors

     

     

     

    Room "Audimax"

     

    Topic 4 - The "bad cops" of HR work? - How to team up with your Works Council for best Business Results and Employee Engagement on your way to Digitalization

     

    We all know the stories about the Works Council (particularly the German one) as a detractor and a barrier of change. In this session we´d like to focus on a more positive aspect and see employee representative bodies as an opportunity to shape your company´s future to its best possible version. After some food for thought we will run an open Q&A session. This session will be offered in GERMAN language.

     

    Michael Ehrenberger, Facility Expert & Member of the Works Council, SAP

    Dieter Mazic, VP Customer Experience, Global Partner Enablement & Member of the Works Council, SAP

     

     

    Duration: 90-120 minutes each

Invited Partners in this Event
Meet our Speakers

Follow the ongoing speaker lineup updates here

Bianka Wölke
Group Vice President of Core HR and Talent Products
SAP
Markus Schick
Head of Global HR Systems
Boehringer Ingelheim
Daniela Lange
Group Vice President Product Management - Payroll, Time & Total Rewards
SAP
Markus Rodehutskors
Digital Product Manager
Dr. Oetker
Dr. Bettina Laugwitz
Director AI Ethics, SAP Business AI
SAP
Benedikt Lange
Manager HR Digital Solutions
FUCHS Group
Tatjana Graf
IT Consultant People Solutions
Dr. Oetker
Dr. Wolfgang Fassnacht
Senior Vice President, Global People Business Partner Lead
SAP
Vanessa Weigert
HR IT Sepcialist
BMW
Sarah Nehring
Senior Manager Payroll, HRGUG Program Lead
Deloitte
Dirk von Fabeck
Customer Success Partner Expert
SAP
Lena Beier
Director HR Strategy & Innovation
SAP
Dieter Mazic
VP Customer Experience, Global Partner Enablement
SAP
Stefan Kuerschner
Head of Global Labor Relations & Employment Law
SAP
Michael Ehrenberger
Facility Expert & Member of the Works Council
SAP
Jürgen Mechler
Program Lead HR Transformation Technology
Grenke
Joachim Förderer
Head of SAP SuccessFactors Product & Engineering Customer Office
SAP
Ye Meng
Customer Success Manager
SAP
Michael Raich
Vice President SAP SuccessFactors Product Management People Analytics
SAP
Eva-Maria Kipp
Customer Success Manager
SAP
Stephan Koenen
HR Strategic Advisor SAP SuccessFactors MEE Region
SAP
Clemens Siegfanz
Sr. Program Director, Global People Success Services
SAP
Daniela Goerke
Vice President Product Management - Time
SAP
Andreas Enneking
HR Executive Advisor
SAP
Michael Krause
Regional Vice President Customer Success
SAP SuccessFactors
Vanessa Birkholz
Presales Associate
SAP
Ayon Dubey
Product Manager
SAP SuccessFactors
Markus Eckl
Global Head of Strategic Alliances and Partnering
Ingentis
Andreas Golisch
Functional Product Expert - Payroll
SAP
Marcus Deters
Solution Consultant
SAP
Frederik Brauer
Customer Success Manager
SAP
SAP SuccessFactors Partner Experts Onsite
Zsolt Márkus-Tamás
Founder & Partner
Synergy Digital Hungary
Ana Golderos
SAP SuccessFactors Talent Lead Consultant
Diokles
Dr. Manuel Jakob
Senior Manager, People Analytics Team Lead SAP SuccessFactors
MHP
Marco Krist
CEO & SAP SuccessFactors Implementation Expert
Diokles
Judith Klups
Founder & CEO
Zukunftsagenten
Erik Ebert
Senior Director
Effective People
Martin Seitner
Principal - HR Transformation & Adoption
metafinanz
Falko Kranz
Senior Director
Effective People
Thomas Rockstroh
CEO
b-4run
Niklas Isele
SAP HCM and SuccessFactors Consultant
Diokles
Christine Kutschka
SAP SuccessFactors Consultant
b-4run
Zoltán Szigetvári
Partner
Synergy Digital Hungary
Steffen Retz
Senior Manager HR Solutions
MHP
Adrian Marx
SAP SuccessFactors Consultant
Diokles
Some Impressions from Previous Customer Success Days
Thanks for joining & See You next time again!

Location

 

SAP SE

SAP-Allee 7

68789 St. Leon-Rot

Germany

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