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SAP Customer Success Day
Customer Experience
(formerly CX User Community Days)
Netherlands
Tuesday, 8th October 2024

 

 

Join us in ‘s-Hertogenbosch!
 
Language: English
 
- Network with your Peers
- Learn best practices
- Share insights and ideas
- Meet SAP Experts

 

 

 

Event Information
When

Tuesday, October 8th 2024

10:30 am - 15:30 pm

Who

SAP Commerce Cloud Customers

SAP Sales & Service Cloud Customers

Where

SAP Nederland

Amerikastraat 10

5232 BE ‘s-Hertogenbosch

    

 

Location:

SAP Nederland

Amerikastraat 10

5232 BE 's-Hertogenbosch

Agenda
Time Session
10:00

Arrival & Registration
10:45 Welcome
11:00

SAP CX Keynote:

Intelligent CX Strategy & Innovations by Sven Feurer - Sr.Director CX Product Engineering

Data & AI in CX by Sara Deschamps - Product Manager Data & AI
12:30 Networking Lunch
13:30 Breakout Rooms:
  • SAP Commerce Cloud (focus: Composable Commerce)
    • Tata Steel Commerce Story by Katinka Iest
    • Mission Control Center Journey by Lucas Remmers
    • Coffee Break
    • Composable Commerce Agile Approach by Maxim van Schijndel
  • SAP Sales & Service Cloud (focus: V2)
    • Version 2 Open Discussion with: 
      • Emmanuel Desert (VP and Head of Customer Office SAP Sales and Service Cloud)
      • Sara Deschamps (Sneak Preview new AI Toolkit in V2)
    • Coffee Break
    • Mission Control Center Journey by Lucas Remmers
15:30 Networking Drinks
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