09:45 am Welcome & Intro
10:30 am Tour CUBIC Innovation & Application Center
11:00 am BREAKFAST & NETWORKING
11:30 am Customer Operations Center at Bühler with SAP C4C - Bühler AG
12:00 am Q&A
12:15 pm Nestlé B2B Portal, Unleash Efficiency with our One Stop Shop - Nestlé
12:45 pm Q&A
01:00 pm LUNCH & NETWORKING
02:00 pm AI as a Companion of Next-Generation Customer Experience - SAP
02:30 pm Q&A
02:45 pm Roche's Customer Experience Transformation - Roche
03:15 pm Q&A
03:30 pm COFFEE BREAK & NETWORKING
04:00 pm Breakout room (Commerce, C4C, Emarsys)
04:45 pm Customer presentation IV or Partner - tbd
05:15 pm Q&A
05:30 pm Wrap Up & Closing
05:45 pm APERO & NETWORKING
06:15 pm END OF THE EVENT