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Group 162


Join us at our
SAP Customer Success Day
Cloud Business Transformation
CONNECT. Network with your customer peers on similar transformation journeys.

TRANSFORM. Learn how other customers transform with SAP solutions
 
LEARN. From our SAP experts on subject matters surrounding SAP solutions and provide feedback on how to enhance the offering.
 
 

Why attend?

 

- Engage in interactive and stimulating breakout session programs, with compelling topics.
- Meet experts to help you maximise your transformation investment return.
- Grow your network. The adage “It’s not what you know, but who you know” has never been more important. Join us to this and grow your network.
 
The day is also an opportunity to meet 1:1 with SAP experts related to aspects of your transformation. Please liase with your CSM to organise.
 

 

 

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Morning Program
  • 9:00 a.m.
    Arrival & Networking Breakfast
  • 9:30 a.m.
    Opening & Agenda
     

    Tracey Armstrong | Regional Director Customer Success Management- Intelligent Spend and Business Network UKI, SAP

     

    Andrej Vaughan | Customer Success Manager, SAP

  • 09:35 a.m.
    Welcome to Future Cloud Vision & Introduction to SAP Senior Executives 
     

    David Pontoppidan | Head of Business AI for Nordics & Baltics, SAP

  • 09:45 a.m.
    SAP Senior Executive Q&A with Customer Panel Discussion
     

    Stefan Steinle | Executive Vice President, Head of Customer Support & Cloud Lifecycle Management, SAP

     

    Paul Clements | Chief Business Officer, SAP UKI

     

  • 10:30 a.m.
    Morning Break
  • 11:00 a.m.
    Transforming the Supply Chain Planning Process with SAP Integrated Business Planning
     

    Learn how consumer goods company Coca-Cola Europacific Partners (CCEP) transformed its supply chain processes, systems, and operating model with SAP Integrated Business Planning. We will hear how CCEP navigated 3 years of transformation/change across 450+ users, 5 business units and 10 countries.

     

    Elena Cattelan | Customer Service & Supply Chain SBS Business Partner Lead, Coca-Cola Europacific Partners

     

    Maria Jesus Olvera Gomez | Director Solution Delivery, Coca-Cola Europacific Partners

  • 11:45 a.m.
    Navigating Success: Co-op’s RISE Transformation Journey
     

    Join us for a dynamic fireside chat as we delve into Co-op’s SAP RISE transformation. Explore Co-op's market strategy, the motivations behind their cloud journey, and key learnings from their experience since going live in early 2024.  Discover post-live insights, including the alignment of expectations with reality and the essential role of collaboration with SAP.  Finally, catch a glimpse of Co-op's future, focusing on their transition to S/4HANA and the anticipated benefits for the retail sector. Gain actionable insights for transformation success.

     

    Sandy Haliburton | Portfolio Delivery Manager, Co-op

     

    Anna Panitkova | Regional Manager, SAP Enterprise Cloud Services

  • 12:30 p.m.
    Networking Lunch
Afternoon Program
  • 13:30 p.m.
    Innovation Evangelism 
     

    Timo Elliot | VP, Global Innovation Advocate for SAP: Digital Transformation, Analytics, and AI/ML

     

    David Pontoppidan | Head of Business AI for Nordics & Baltics, SAP

  • 14:10 p.m.
    Breakout Round 1: Presentations
     
    Option 1: Customer Support from SAP: Safeguarding your transformation and everything that comes next!
     

    SAP‘s integrated toolchain for business transformation powered by SAP Cloud ALM is the enabler for futureproofing your business. Customer Support from SAP helps customers smoothly transform and ensures business continuity throughout all stages. Find out how, and learn about the value of tools provided in RISE with SAP and SAP Enterprise Support.

     

    Stefan Steinle | Executive Vice President, Head of Customer Support & Cloud Lifecycle Management, SAP

     
    Option 2: How Artificial Intelligence can help your business growth
     

    Lloyd Keays | Incubation and Pioneering Executive - Business Network, SAP

     

    Option 3: Mission: Cloud Command (30 minute taster experience)
     

    Are you ready to master your cloud operations? Put your knowledge to the test in this 30minute, hands-on taster experience. Discover how to prepare your business technically and culturally to fully leverage SAP's latest innovations and features. Plus, learn about the SAP Services that can help you succeed.

     

    Amanda Maguire | Enablement Lead - Cloudified Services EMEA, SAP

     

    Laura Gormley | Regional Business Development and Communications Senior Specialist, SAP

  • 14:45 p.m.
    Business transformation: From daunting project to winning capability
     

    For over 50 years, SAP has helped power businesses around the world. Change has been constant throughout this time, but it is accelerating at a pace never seen before. Join this session and learn how to develop a transformation capability to face whatever comes next. Explore the four key components of transformation—people, processes, applications, and data—and discover how to drive impactful change in your organization and embed continuous excellence with solutions like SAP Signavio, SAP LeanIX, and WalkMe.

     

    Dee Houchen | Head of Market Impact, SAP Signavio & LeanIX

  • 15:15 p.m.
    Breakout Round 2: Roundtable
     
    Option 1: How Artificial Intelligence can help your business growth
     

    Lloyd Keays | Incubation and Pioneering Executive - Business Network, SAP

     

    30 minutes

     

    Option 2: Adoption escape room taster session
     

    Amanda Maguire | Enablement Lead - Cloudified Services EMEA, SAP

     

    Laura Gormley | Regional Business Development and Communications Senior Specialist, SAP

     

    30 minutes

     

    Option 3: The Evolution of SAP’s Data Fabric
     

    Join us to learn how you can drive real business value by leveraging SAP Data Fabric.

     

    Chris Pritchard | VP, Head of BTP Solution Advisory, SAP

     

    Georgia Tangalakie | Head of Business Technology Platform UKI, SAP

     

    1 hour

  • 15:45 p.m.
    Afternoon Break
  • 16:15 p.m.
    Customer Panel: the outcome economy
     

    Adam Lee | Vice President and Head of Customer Success | Cloud Success Services, EMEA North

     

    Customers TBC

  • 16:45 p.m.
    UKI SUG Session
     

    TBC

  • 17:00 p.m.
    Wrap up & Closing

     

    Adam Lee | Vice President and Head of Customer Success | Cloud Success Services, EMEA North

     

    Louise Tyldesley | Customer Success Partner Director, SAP

     

    Georgia Wass | Director CX Cloud Success Services, SAP UKI

  • 17:15 p.m.
    Networking Reception
Return
Meet our speakers

A diverse group of customers, experts and executives will join us throughtout the day. Learn from their experience by asking any question you may have.

Stefan Steinle
Executive Vice President, Head of Customer Support & Cloud Lifecycle Management
SAP
Paul Clements
Chief Business Officer
SAP UKI
Andrej Vaughan
Customer Success Manager
SAP
Adam Lee
Vice President and Head of Customer Success | Cloud Success Services, EMEA North
SAP
Elena Cattelan
Customer Service & Supply Chain SBS Business Partner Lead
Coca-Cola Europacific Partners
Maria Jesus Olvera Gomez
Director Solution Delivery
Coca-Cola Europacific Partners
Lloyd Keays
Incubation and Pioneering Executive - Business Network
SAP
Dee Houchen
Head of Market Impact
SAP Signavio & LeanIX
Amanda Maguire
Enablement Lead - Cloudified Services EMEA
SAP
Laura Gormley
Regional Business Development and Communications Senior Specialist
SAP
Chris Pritchard
VP, Head of BTP Solution Advisory
SAP

We look forward to seeing you there!

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