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Inspire the Future with 5G

SAP Webinar Series at MWC 2021

Attend our MWC webinar series on demand to discover how SAP can partner with you on your journey to 5G.

*Bookmark this page to follow up on the program updates through the year!

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Tuesday, June 29

Customer Experience Day

Telecommunications companies are laser focused on delivering an amazing customer experience across all of their channels.

Time	Title	Abstract	Speakers
3:30pm CET 9:30am EDT	Engage with customers at scale with a data driven CX strategy	Today more than ever, customers shop from brands that they recognize and love. Therefore, it is crucial for telecommunications companies to stay connected to them, while ensuring that they are respecting the customers’ privacy and protecting their data. Come and learn more on how SAP can help you understand, and provide personalized offerings to your customers.	Sandeep Chowdury, Sr. Director Telecommunications, SAP Michaella Munyuzangabo, Global Solution Manager, Telecommunications Industry, SAP
4:15pm CET 10:15am EDT	Commerce everywhere - manage complex pricing and offerings for your B2B customers	B2B customers want the same flexibility and personalized experience when transacting online as they do in their personal lives. To do this, telcos have to manage complex offerings with uniquely modeled customer journeys, while also simplifying their operations. Learn how telcos can support their B2B customers with SAP’s Commerce Telco and Utilities Accelerator.	Deborah Cholmeley-Jones, SAP Solution Owner, Telco & Utilities Accelerator, SAP Adrian Marcu, Global Business Services: SAP Hybris Capability Lead & Telecom, Media and Utilities GTM Sector Lead, IBM
5:00pm CET 11:00am EDT	Successfully move media companies to the cloud	What do successful media companies have in common? They are embracing the move to the cloud. From content production, to distribution to accounting, moving to the cloud has a big impact on how media companies get right content to the right customers, with greater profits. In this session, we will explore the benefits of moving to the cloud in the media industry.	Richard Whittington, GM Media Business Unit, SAP Amos Biegun, Global Head of Rights & Royalties, Vistex

Wednesday, June 30

Thursday, July 1

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