Customer Trust and Personalized Experiences



Create customer loyalty with insights that

drive hyper-personalized experiences


Increase customer trust through personalization

Trusted Personalized Experiences

Leverage newfound customer insights to drive relevant personalized experiences and build new levels of loyalty that increase customer lifetime value and grow revenue. See how SAP Commerce Cloud, SAP Emarsys Customer Engagement and SAP Customer Data Platform together, build nuanced consumer profiles, that provide intelligent omni-channel experiences, creating hyper-personalized engagements at scale across all touchpoints from discovery to post-sales.

Customer Sessions
adidas Runtastic

Customer spotlight

Discover how adidas Runtastic is creating personalized experiences and fitness motivation for its global fitness community through a mobile-first approach by delivering millions of personalized messages every day — all within a single platform.

Learn More
Read Customer Insights
Helping Retailers and Brands Build Lasting Customer Loyalty

Now you can build lasting customer loyalty with personalized,  data-driven customer experiences and one-to-one engagement at scale.

Watch Video
Unlock the Power of Customer Centricity

See how you can fuel exceptional customer experiences across the enterprise with Customer Data Solutions from SAP.

Go to Forrester Study
Forrester Consulting

The Total Economic Impact™ of SAP Commerce Cloud and SAP Customer Data Cloud


Must register to download.

Go to Gartner Study
2021 Gartner® Magic Quadrant™ for Personalization Engines

With the right personalization engine, your brand can deliver real-time customer engagements that drive improved business outcomes.


Must register to download.

Watch Video
Omnichannel Retail Excellence

SAP Emarsys Customer Engagement helps bring together and connect data from stores, e-commerce, mobile app and marketing channels into a single customer engagement platform.

Go to Webinar
Customer Trust Webinar

Explore why master data is the lifeblood of business, and find out how marrying your data sources together can improve operational efficiency and grow customer loyalty.


Must register to view.

Contact Form