Ashton Kutcher is known for his acting roles on the TV series, That 70’s Show , and the romantic comedies, Just Married and Valentine’s Day.  But over the last decade, he has transformed his career and personal brand by becoming an entrepreneur, a successful venture capitalist in the tech space, a media mogul and human rights activist.

Ashton has invested over $3 billion into startups and participated in 177 funding rounds. “Focusing on this simple goal of identifying and enabling amazing entrepreneurs to create a better tomorrow is the crux of my investment strategy.” His investments focused on companies building solutions to everyday problems. He invested in Skype before it was bought by Microsoft and he has also invested in Uber, Airbnb, Spotify, Warby Parker and Houzz, among others. His news site A Plus focuses on positive journalism with the intention of making a meaningful difference in the world by promoting personal growth and inspiring social change.

He is the co-founder of Thorn, founded in 2012 with the mission to build technology to defend children from sexual abuse. Recently, Thorn was one of eight recipients to share in an over $280 million grant from The Audacious Project by TED to combat the online exploitation of children. Their newest tool, Safer, that launched in July 2020 is already being used by companies like Flickr, VSCO, Slack, Medium, Vimeo and GoDaddy, which uses machine learning to proactively search for suspected child sexual exploitation material that hasn’t already been reviewed by law enforcement and flag it for human review.

Ashton has accumulated a massive fanbase on social media. He educates his audiences about his tech and startup investments as well as social causes.

Sarah Jones has been called a “master of the genre” by the New York Times. From being a Tony and Obie award-winning performer to giving multiple TED Talks amounting to more than 6 million views in total, Jones serves her title as a “one-woman global village” well.

She is currently running Forment Productions – an entertainment company focused on social justice pressing world issues. With experience as a vocal and public advocate of women empowerment and willingness to address ethnic, racial, and socioeconomic disparities, she embodies a deep commitment to a variety of social justice movements in her performances.

Christian Klein is Chief Executive Officer, Chief Operating Officer and member of the Executive Board of SAP SE. In his role as COO, Klein leads SAP’s transformation into an Intelligent Enterprise by focusing on business process simplification, global IT, product and services quality, portfolio and investment strategy, intelligent data and analytics, and value achievement through digital innovation adoption to the benefit of both customers and employees.

Prior to becoming CEO, Klein in addition to his role as COO was heading the Intelligent Enterprise Group, combining global responsibility for the development and delivery of SAP’s core applications with the cross-board area mandate for SAP’s global business operations. Klein’s Intelligent Enterprise Group drove SAP’s digital core development functions and product management. This included SAP’s flagship product SAP S/4HANA, SAP Digital Supply Chain, and managing SAP’s rich industry-specific portfolio.

Klein started his career at SAP in 1999 as a student. He held various positions in Active Global Support Operations, Services Operations, and Global Controlling, and served as Chief Financial Officer of SAP SuccessFactors (2011-2012). In 2014, he became Chief Controlling Officer and on April 1, 2016, he was named Chief Operating Officer. Since October 11, 2019, Christian Klein and Jennifer Morgan were Co-CEOs of SAP SE; on April 20, 2020, Christian Klein was appointed sole CEO of SAP SE.

Klein holds a diploma in International Business Administration from the University of Cooperative Education in Mannheim, Germany.

Link for full bio:

https://www.sap.com/corporate/en/company/leadership/christian-klein.html

As President of Engineering and Operations for SAP Customer Experience, Bob is responsible for the overall SAP Customer Experience product portfolio, engineering development, and support functions. An industry veteran with over 25 years of experience in leading business applications development for high profile technology companies, Bob is a big believer in harnessing the power of the Experience Economy to fuel business transformation.

Prior to joining SAP, Bob was CEO of Marketing Cloud and Chief Analytics Officer at Salesforce where he led all aspects of the company’s Marketing Cloud business, including product strategy, product management, marketing, engineering, and distribution. Prior to Salesforce, he was Corporate Vice President at Microsoft, where he was responsible for defining the long-term strategic direction as well as the development and delivery of on-prem and cloud versions of Microsoft Dynamics CRM worldwide.

Before joining Microsoft, Stutz served as Senior Vice President and General Manager of Business Solutions at HP where he was responsible for business applications for the financial services, communications, airlines and healthcare industries as well as HP’s relationship with global partners such as Tata Consultancy Services and Capgemini.

An SAP veteran, Stutz has also served as Executive Vice President of SAP’s Mobile Products division and Executive Vice President of Industry Solutions. During his tenure, Bob led the Premier Customer Network organization and was instrumental in building SAP’s award-winning SAP CRM 7.0. He also held various management roles at Siebel Systems, Intrepid Systems, and Sybase Inc.

In addition to his decades-long career in enterprise software, Bob led a 22-year distinguished career in the U.S. Army. Bob holds a bachelor’s degree in Government and Eastern European Studies from the University of Maryland, and a master’s degree in Human Resources and Organizational Development from Chapman University in California. He has been recognized by Ad Age as one of the Top 25 Marketing Technology Trailblazers.

As Chief Revenue Officer of SAP Customer Experience, Paula Hansen is responsible for the global sales strategy, go-to-market operations, and customer success for the full SAP C/4HANA suite, SAP’s answer to the CRM revolution. Dedicated to helping organizations harness the experience economy and put customers at the center of everything, Paula leads the team that delivers value through every stage of the customer journey.

Prior to joining SAP in February 2019, Paula held several leadership positions with Cisco. Most recently she served as Vice President for Cisco’s Global Enterprise business, a $2B business focused on enabling customers’ digital transformation. In this capacity, Paula led a global team serving enterprise customers across a variety of industries. During her 18-year tenure at Cisco, Paula consistently delivered profitable revenue growth while evolving the go-to-market through the company’s market transitions. Paula was nominated to Cisco’s prestigious CEO Forum and served on the Inclusion and Diversity Committee while also being active in various Women in Technology forums. Earlier in her career, Paula served in various sales and engineering roles at Texas Instruments and Exis, Inc.

A frequent speaker at the University of California Berkeley Haas School of Business, Paula’s authentic and inspirational leadership style fosters an energizing team culture. She is passionate about customer success, women in technology, and giving back to local communities.

Paula holds a Bachelor of Science degree in Electrical Engineering from the Virginia Polytechnic Institute and State University. She resides in San Francisco, California, with her husband Bryan and their two sons, Chase and Reid.

With more than 25 years of experience from different roles in retail companies, Trond currently works for the largest electronics retailer in the Nordics holding the position as Head of IT Strategy & Architecture. Trond is dedicated to releasing the business potential of making people and technology play together to create relevant & attractive customer experiences as well as efficient processes across the company.

Digital Leadership skills of working in the information technology and retail industry.

Sergey joined SAP Customer Data Cloud (former Gigya) in 2012 as a head of global pre-sales organization. Sergey has over 25 years of hands-on experience in enterprise and SaaS application design and development working with Fortune 500 Companies, government and military agencies in technical leadership roles. Sergey also served as an International IT Expert Evaluator for UN Development Programs. Sergey holds Master’s Degree in Applied Mathematics and Computer Science. 

Adrian is the Head of Strategy for SAP Customer Experience, and before that led the product strategy of the SAP Customer Data Cloud, working closely with the engineering and product teams to bringing the SAP Customer Data Platform to market. Adrian came to SAP from the acquisition of Gigya in 2017 where he was the VP of Product, leading the strategy of the market leading identity and consent management solutions. Prior to leading the Product team, Adrian led the EMEA Global Services team, coming from senior roles in Professional Services teams for companies such as IBM, Tealeaf and Alterian.

Rosa Hu is passionate about helping companies deliver great customer experiences. As VP of Product Marketing for SAP Customer Experience, Rosa leads a global team of best-in-class product marketers to help Fortune 500 brands better engage and understand their customers.

Nuno recently joined SAP as the Global Head of SAP Commerce Solutions. He has had executive experience leading global brands like Adidas and PVH to transform organizations to embrace data-driven, customer-centric approach resulting in concrete business results.  He has extensive experience and well versed in digital commerce, CRM, and Business intelligence/Analytics space.

Sheryl Kingstone leads coverage for Customer Experience & Commerce for 451 Research, a part of S&P Global Market Intelligence, focusing on the many aspects of how customer experience is a catalyst for digital transformation. She oversees the company’s coverage of a variety of customer experience software markets spanning ad tech, marketing, sales, commerce and service.

Alice Sadeghian is the Sr. Director of Digital Marketing & Ecommerce at American Hotel Register, a global hospitality supply company. At American Hotel, Alice leads the effort to drive growth and performance through digital channels for both B2B and B2C customers.

Alice also has 15+ years of agency/consulting experience focused on customer segmentation, digital media, and ecommerce optimization. Prior to joining American Hotel in 2015, she spent ten years at digital agency Razorfish, where she was Director of Data Science. At Razorfish, she helped clients such as Mercedes-Benz, AT&T, and Discover Financial Services build and optimize their digital marketing and ecommerce experiences.

Lauro Romero joined Arbonne as Vice President, Digital Transformation in early 2018. Having over 25 years of Information Technology leadership, Lauro’s role at Arbonne has helped build a culture of continuous improvement throughout the organization. Lauro’s responsibilities include IT Operations, Information Security and Enterprise Applications Development & Support.

Nicole is a commercially astute and highly customer-focused professional with 20 years’ experience in the payments ecosystem. She has a reputation for driving results and strategy, galvanizing teams, embracing change, and delivering strong business performance. She is passionate about developing female talent and actively contributes to Diversity and Inclusion initiatives both in and out of the firm.

Nicole is the Managing Director of Payment Partnerships for Barclaycard Payments where she is focused on delivering integrated payments solutions by connecting payment capabilities to the software used by clients and prospects, ensuring clients can grow their business with payments powered by Barclays. Further to this she is a Board Member of Entercard, a joint venture between Barclays and Swedbank in Scandinavia.

In her previous role as Managing Director of the Barclaycard Payment Integration team, Nicole led teams delivering payment strategy, innovation and product development across payment gateways, hardware and software.

She has previously worked for organizations including VeriFone, Discover Financial Services, and NET1 (Prism). She has worked across SMB and Corporate segments spanning retail, banking, petroleum, mobile network operators and financial institutions both locally and internationally.

Leading group wide program to introduce new concept of management of customer identities at Bayer to enable future digital services with enhanced user experience.

Sobha is an IT director at Bell responsible for supporting Commercial Programs and Software Development. She has more than 23 years of experience in leading and delivering solutions in numerous industries.

As Program Manager for CX program, Sobha successfully led the Bell team with their digital transformation journey impacting customers globally and improving and streamlining experience for both customers and employees in eCommerce, Warranty, and Marketing areas.

Raj brought 10 years of enterprise and entrepreneurial experience with him when he co-founded BloomReach. Before launching the company, he was entrepreneur-in-residence at Mohr-Davidow Ventures. Prior to that, Raj served as Cisco’s director of product marketing and was on the founding team of telecom company FirstMark/LambdaNet, which grew to $80 million in run-rate revenue. Raj also worked in technology investment banking at Lazard Freres. He holds a bachelor of science in electrical engineering from Princeton University and an MBA from Harvard Business School. 

Cali Green is an accomplished producer, writer, editor, event director, project manager, and publicist.

She most recently served as talent producer and writer/producer of programming for the Center for Popular Democracy’s fundraiser, “Transformation 2020: Popular Democracy Defined.”

Previously, she worked as contract Project Director for Tarana Burke in her efforts as the founder of the 'me too.' Movement and as an adjunct professor at New York University’s Clive Davis Institute.

She began her career in Chicago, IL as a freelance entertainment writer before progressing to entertainment PR & marketing. After moving to New York in 2008, Cali added event production, content production, and artist management to her repertoire, before also serving as Managing Editor and Director of Social Media for a lifestyle brand.

Her list of clients includes director actor/rapper Daveed Diggs, Ryan Coogler, director Ava DuVernay, Black Thought (MC of The Roots, The Tonight Show), comedian Hannibal Buress, Center for Popular Democracy, Sundance Film Festival, and Live Nation.

Cali’s passion for the intersection of the arts and social good has led her to seek projects and organizations with this mission. As a member of Blackout for Human Rights, she managed talent and helped them produce Justice for Flint, a star-studded fundraising event honoring and benefiting Flint, MI.

As a volunteer and Team Leader for organizations including New York Cares, Blind Service Association, and Boys & Girls Club, Cali has taught workshops and long-term programs in writing, drama, music, and literacy. She has also been sought after to moderate or appear on panels at events including: “#CXTweetChat: The Black Experience in Tech” for Future of Commerce (panelist); “Women in Hip Hop” at the Apollo Theater (moderator); “Breaking Stereotypes for Women in Business” at Taylor PR (panelist); and “Music Journalism” at the A3C Music Festival in Atlanta (panelist).

Shawn has 20 years of progressive senior internet and multi-channel product management experience with 15 years of management leader experience. 24+ years of overall business experience, including 4 years as a corporate M&A attorney. He has demonstrated stellar results leading agile product management teams at Amazon.com, Dell.com, HP.com, Gifts.com, HomeDepot.com and TripAdvisor.

David Kohari has been an integral part of Canidium since he joined the team in 2013, leading the Strategic Services and Customer Success practice at Canidium. David brings almost two decades of business consulting and professional services leadership in Sales and Service Performance Management. Kohari has also served as the Director of Customer Success at NICE Systems and has held strategy and delivery services management positions at CallidusCloud, Compensation Technologies and Accenture.

Heiko Flohr, SVP is leading the S/4Hana Product Management Discrete Industries for Automotive, Industrial Machinery, High Tech, Aerospace & Defense, Core Logistics and CPQ.

In this leadership role, he is responsible for developing the vision, setting the strategic direction, creating solution definitions and developing the products & solutions for Discrete Industries.

Previously Heiko lead the Industry Business Unit for Industrial Machinery as the global lead for several years in a business development role. He was the SAP chairman of the Global Industry Customer Advisory Council for Industrial Machinery & Components and drove executive level relationships with key customers, IT influencers, partners, and analysts.

Heiko has been 19 years at SAP, holding several different corporate leadership positions within the company, including 3 years at SAP Labs, Palo Alto USA.

After receiving his degree in Industrial Engineering, Heiko held several positions as a senior SAP platinum consultant in the area of Manufacturing, Production Planning, Project System, Product Configuration, Supply Chain Management and Product Life Cycle Management.

Russell McLean is a Principal in Deloitte's Advertising, Marketing and Commerce team where he specializes in helping organizations acquire and retain customers through the implementation of innovative digital solutions.

Kay Du Fernandez leads the creation of innovative marketing strategies throughout the entire customer journey. Through digital disruption, brand awareness, a focus on customer experience, marketing communications and channel management, she works to improve the value we deliver to customers, partners and employees. Her responsibilities also encompass strategic business development and pricing to support sales efforts for Konica Minolta’s U.S. operations. Kay established the Step Forward Program at Konica Minolta to inspire women in professional excellence.

Piyush Chowhan is a digital evangelist with a passion for transforming businesses with the use of technology. With over two decades of experience working with global consumer and retail companies, he has an excellent track record of delivering results and creating value across organizations. His vision is creating innovation-focused digital strategies to maximize today’s opportunities and prepare organizations for future disruptions. His passion for working with startups and innovation-led companies has given him the edge to create digital assets for organizations with the use of the latest technologies like Analytics, Cloud, and Artificial Intelligence. He has been a widely recognized leader in digital transformation and has been a much-wanted speaker at over 100 global events. He is an avid writer and his thought leadership is published in multiple magazines and portals.

José Ignacio Iturbide Haces is the Commercial Development Director of Mabe.  He has more than 17 years of executive experience in Fast Moving Consumer Goods (FMCG) and electronic goods.

Raghu Marthi, with 26 years of IT experience, is the Global Chief Information Officer of MediaKind the new identity for Ericsson Media Solutions business. In his role as Global CIO, Raghu oversees all data and digital strategies, as well as information security, systems, and technology teams enterprise-wide in 26 countries. Raghu holds a Master's degree in computer science from OU and an MBA from Johnson School Management at Cornell University, Ithaca NY. 

Aaron joined Mirakl in 2019 and leads a team of Client Success consultants in North America, working with customers across B2B and B2C verticals. He brings with him over 15 years of operating experience at SaaS platform businesses, including Compete (acquired by WPP), Affinnova (acquired by Nielsen), and Mobee, working with brands and retailers at the intersection of commerce, data, and technology. Prior to joining Mirakl, he led kununu’s international expansion into North America, overseeing Marketing, Product, and Partnerships. Aaron has a BA from Johns Hopkins and an MBA from Duke.

Markus Frey studied computer science at the University of Ulm, Germany. During his time as consultant he entered the CRM world. In numerous national and international projects with well-known companies, he was able to successfully bring in his extensive knowledge and experiences with the SAP CRM system. Since 2013, he is responsible for the customer management systems of MULTIVAC Sepp Haggenmüller SE & Co. KG, a global manufacturing company in the packaging and processing environment.

Mila Petrović is the Demand Generation Strategist at Netconomy. Her extensive experience in B2B tech marketing includes various projects that helped organizations boost sales, improve overall corporate image and grow the business. In her current role, she develops positioning and messaging strategies and runs various marketing projects to spread the most exciting customer experience stories.

Responsible for all customer engagements and digital advisor for market-trends and new ways to innovate business models of the clients.

Dan England is Nu Skin’s Director of Global Payments, responsible for the business’ B2C payments operations, global strategy, and vendor management. Prior to this role, he spent almost 20 years leading fraud prevention and merchant policy work for Ancestry, American Express and more. 

Matt Dawood is the marketing specialist at Pricefx. He has over five years’ experience in the SaaS space and oversees Pricefx’s partner marketing initiatives.

Reddy is a director in PwC’s SAP Customer Experience practice aligned with the technology, media, and telecommunications industry. He has more than 20 years of experience in leading and delivering solutions globally in customer experience area using SAP CX product suite.

Reddy led several business and digital transformation programs across multiple industry sectors in customer operations domain focusing on improving customer and employee experience in Sales, Service, Commerce, and Marketing areas.

Ratul works collaboratively to define and execute go-to-market plans and sales enablement. He is passionate about our customers and their success. Prior to SAP, Ratul worked as a product leader at Aprimo, Passageways, ExactTarget (now Salesforce), and Interactive Intelligence. He holds a B.S. in Electrical Engineering from Purdue University, and earned his MBA from Indiana University.

David’s been passionately directing traffic at the intersection of retail & technology for 25 years as a visionary leader, advisor, executive, consultant, speaker and author. His first job as a retail associate in the early ‘80’s coincided with a passion for personal computing which fused into a career. As a CIO in the ‘90’s, David was an early adopter of online retailing and harnessed technology to enhance in-store customer experiences. In 1999, David joined Microsoft to create their first retail go-to-market strategy helping retail’s most influential leaders harness disruptive technology to create positive experiences for millions of customers. Today as a member of SAP’s Global Customer Experience team, he helps SAP’s retail customers digitally transform their business from a transactional customer focus to creating lifetime customer experience relationships. He’s held seats on the Retail System Alert and NRF Foundation advisory boards and has published numerous industry articles.

Erica has been with SAP for nearly four years, and currently serves as Strategic Programs lead for SAP CX Product Marketing and Program & Community manager for the SAP.iO Foundry Munich startup accelerator. Working across several cross-functional teams, she helps drive and showcase innovation by utilizing her unique blend of expertise in content creation, project and event management, technology research, and corporate and brand strategy.

Erica received her bachelors degree from Yale University and masters degree in International Management from University of London.

Gleb Vaguine is a Solution Engineer for the SAP Customer Experience organization specializing in Commerce, Marketing, Customer Data, and Experience Management. Helping organizations optimize the customer journey and create unforgettable experiences is what drives Gleb. Coming from an entrepreneurial background and launching his own eCommerce business, he understands the pains organizations have when creating a seamless buying journey for their customers.

Gleb has been with SAP for over 4 years wearing many hats ranging from product enablement, business development, and now, helping organizations foster brand fanatics.

Roland van Breukelen is passionate about working with customers and technology to increase business performance. Working with leaders from both business and IT to drive transformation while ensuring that the customer and customer experience are central to that transformation. 

Roland is the Global Head of Solution Go to Market for SAP Sales and Service Cloud as well as SAP Marketing Cloud and has held various leadership positions in Marketing, business development and solution engineering throughout his 20 year career at SAP and is based in London.

Rupert has worked in the software industry for 20 years, specializing in cloud solutions for the last 10. He has worked in multiple functions across the customer space, in sales, demand gen, presales and now Go-To-Market. He joined hybris in 2013 as a solution engineer and prior to his current role managed the EMEA North presales team across all of SAP CX. Rupert is now focused on improving cross selling across the commerce portfolio, expanding understanding and usage of SAP solutions that enhance and benefit our SAP Commerce Cloud Customers.

Ulf Bonfert is the Global Head of Enterprise Commerce Cloud responsible for the product development for the SAP Commerce Cloud solution. He has over a decade experience in building best-in-class digital commerce solutions for enterprise organizations.  He has worked with Fortune 500 customers in developing strategies to easily implement, extend, integrated and operate highly scalable and reliable commerce processes and technologies.

Stefan Wenzel is heading the Product Management team for SAP CX Marketing. During his more than 12 years in the business software domain he held various positions as head of product management, product strategist, chief product owner, and solution manager across various application domains including marketing, advertising, e-commerce and ERP. He has a track record in kick-starting intrapreneurial projects and quickly bringing them to market. One of his passions is to continuously reflect and improve how product managers work. With his team he develops and adapts new working approaches and methods to cope with the day-to-day challenges in the software business. He did his PhD as a side project on “The App Store Model for Enterprise Software”. Before his professional life he studied business information systems at the University of Bamberg and the Norwegian School of Management BI.

Jennifer has just celebrated her 10 year anniversary at SAP. In her current role as Vice President of CX Services for North America, she leads a team of over 260 expert consultants focused on helping customers achieve their outcomes across SAP’s CX and Quote to Cash portfolio. Prior to joining the CX Services team, she held global leadership positions in the SAP Procurement business as the Services Vice President of Strategy and Innovation and the Vice President of North American Adoption Services. Jen also has experience in sales and account leadership as well as customer success management. She has a MBA from the University of Pittsburgh and lives in Pittsburgh, PA, USA.

Kristie has been part of the SAP family since 2012. As the Global Head of CX Services, she leads a team of more than 900 talented professionals, all focused on the customer experience and quote-to-cash portfolios. Prior to working at SAP, Kristie held various leadership positions in software companies in the US. She has an MBA from Wake Forest University and lives in Munich, Germany.

Joanna is Head of SAP Marketing Cloud responsible for the teams and technologies that enable companies everywhere to build trusted relationships and deliver exceptional experiences. The first employee of tech startup, ExactTarget, she saw the company through IPO in 2012 and a $2.5B acquisition by Salesforce in 2013, where she recently ran its industry leading marketing products. Joanna got her foundation in marketing while at Hallmark in her early career and continues to work with marketing teams around the world to improve their digital marketing effectiveness.

Simon leads the SAP Upscale Commerce team. He has been building, buying and selling Commerce solutions for 20+ years.  Previously he led the global commerce platform team at Pearson, the world’s largest education business, before which he was a consultant and engineer at retail strategy & technology consultancy Javelin Group.

Manuel Grenacher is the founder of Coresystems, a leader in Field Service Management, which was acquired by SAP in 2018.  Manuel is recognized as a thought leader and has been frequently cited in leading publications and organizations such as CIO Magazine, the Swiss Economic Council and Ernst & Young’s Emerging Entrepreneur of the Year Award.  Manuel currently heads SAP’s Field Service solutions.

Sébastien Dupré is Vice President of product and engineering for SAP Field Service Management.  Prior to SAP, Sebastien held senior positions in leading IT consulting firms and led global IT projects and at Fortune 100 companies. Sebastian holds an engineering degree in computer science from the Swiss Federal Institute of Technology.

Barbara Rubis is Vice President of Solution Go-to-Market for SAP Sales Performance Management solutions. Barbara is recognized expert in sales compensation planning and administration, and operational and organization change management. Prior to joining SAP, Barbara held the role of research director at SiriusDecisions within the Sales Operations Strategies practice.

Steve Sims is Vice President of SPM Products at SAP. Steve’s interest in Sales Compensation products evolved from his experience in human motivation and performance, becoming a well-known compensation and gamification expert. Steve has a BSEE from UCLA and a Masters in Computer Engineering from U.S.C.  

Devasena Rajamohan a GVP at SAP and heads product & engineering for SAP Sales Cloud and SAP Service Cloud. She is a seasoned CRM leader with over twenty years of experience in the industry and is based out of Silicon Valley.

Nick Ostergaard is the manager of digital at Toyota Material Handling, Inc., a division of Toyota Industries Corporation and North America’s leading material handling brand and manufacturer for 18 consecutive years. He is responsible for the company’s digital customer experience strategy, digital commerce, customer portal and modernizing and digitizing business models. Prior to joining Toyota in 2014, Nick worked as Marketing Manager for the Indiana Chamber of Commerce, one of Indiana’s largest lobbyist organizations. During his time at the Chamber, Nick increased overall revenue by implementing digital marketing and a customer analytics outbound strategy. Nick led the marketing and promotional efforts for numerous business and government events that resulted in record attendance and engagement as well as supported high profile speakers such as actor and political commentator Dennis Miller, Current United States Vice President Mike Pence, the late, former U.S. Senator Richard Lugar and Gen. Stanley McChrystal. Nick also held a management and corporate spokesperson role at the Better Business Bureau where he implemented a two-fold digital marketing strategy around company accreditation (B2B) and consumer awareness (B2C). He also spoke extensively to media outlets and at consumer awareness events. Nick holds a Bachelor of Arts degree from Franklin College where he was a member of the baseball team and a digital business strategy certificate from MIT. Nick is an avid CrossFitter and enjoys traveling, reading, outdoor activities and staying up-to-date on current events domestically and globally. Nick lives in Columbus, Indiana with his wife Jessica and young daughters Aria and Maya.

Tadd is the Director of Marketing and Information Technology at Toyota Material Handling, Inc. (TMH), North America’s leading forklift brand for 17 consecutive years. He is responsible for the company’s marketing and IT strategies, and for Toyota’s digital transformation, online customer experience, integrated dealer systems, and customer data. Tadd has led a customer-centric transformation driven by data and optimized by analytics, and has helped position Toyota to remain the industry leader. Tadd’s efforts have contributed to the company’s recent records in sales, profit, and market share. Prior to joining TMH in 2014, Tadd was the Director of Marketing at Nautic Global Group, one of the largest boat manufacturers in the U.S. After installing a similar digital marketing strategy for the company’s multiple boat brands, the company’s market share improved from 3.3 percent to 4.7 percent in five years. Tadd also held several director positions at the National Marine Manufacturers Association (NMMA) where he was responsible for funding, governance, strategic planning and industry communications for the industry’s Grow Boating initiative. At NMMA, Tadd pioneered the Discover Boating program, which resulted in a more than 10 percent increase in boating participation in a decade. He was also the national spokesperson for recreational boating and appeared on TV shows including The Today Show and Fox & Friends. Tadd holds a Bachelor of Science in Marketing from the University of Florida where he was a member of the sailing team and an MBA in Management and Entrepreneurship from Northwestern University’s Kellogg School of Business. Tadd has a Captain’s license and once captained a boat 5,400 miles around American’s Great Loop in a record-setting 31 days. “Captain” Steve resides in Columbus, Indiana, with his wife Allison, two sons: Henry and Sam, and daughter Gracie.

Stacy leads Twitter ArtHouse, a global team dedicated to helping brands create content that earns attention, builds affinity, and drives business impact. Her team helps Fortune 500 brands develop campaigns with social influencers and visual artists, optimize video in post-production, and livestream an event or experience on Twitter.

Stacy previously led the Content Strategy practice at Mindshare and Communication Planning for American Express. Earlier in her career she was a Strategic Planner on P&G and Coca-Cola. In 2018 CampaignLive named Stacy a ‘Female Frontier’ honoree and in 2013 Adweek named her a Media All-Star. In 2017 Business Insider listed her as one of the best business people to follow on Twitter.

Marko Crnković is the eCommerce development Director of the United Group. In his current role, he is responsible for implemention, development and support for all IT solutions which are used in proceses of eCommerce business.

Marko has more than 15 years of experience in project management, application development, digitalization strategy and business intelligence. His diverse skillset significantly contributes to the vision of the United Group to become the ecommerce market leader in the Balkan region.

Stefan Mennerich has been working for Bayern Munich in various positions since 1997 and is currently the Director of Media, Digital and Communication. He developed all of FC Bayern’s online, mobile, and social media services; from website to Facebook presence to Bayern’s very own TV channel as well as all Club TV programs broadcast worldwide, mobile and on television. Additionally, Mennerich is responsible for Communication, CRM and IT. Furthermore, the graduate in business studies is a member of the task force “Media Rights” of the UEFA and the DFL. In addition to his other functions he chairs the Bayern Munich subsidiary “FC Bayern Digital & Media Lab”.

Tilman has worked for Festo for over 20 years. Almost always in sales. He has held various positions, always with a focus on the online business. Tilman is now responsible for two departments with about 80 employees, which take care of the digital customer experience and data management for the online platform. Festo relies on the SAP Commerce Cloud, which is currently being rolled out worldwide, for its new e-business platform.

Gabriel is Solution´s Architect with extensive experience in commercial business processes and O2C cycle, based on SAP solutions such as the ERP and Cloud Solutions (C4C).

Gabriel Slon Campos, Costa Rican, 9 years marketeer, and field agent by vocation. Focused in achieving innovative ideas, break down barriers and in bringing good to society. He works currently at FIFCO as Customer Experience Development Manager and eCommerce Product Owner.

Mauricio Izquierdo, is an Industrial and Systems Engineer, that has a couple of Masters in Administration and Finance and 12 years of experience in Logistics and Lean Manufacturing, Sales and operations planning, and Sales & iv. electronic commerce. Mauricio is currently the eCommerce Director at Grupo Flexi.

Jim Ferolo has a twenty-year career at the helm of digital and information technology organizations for global companies and brands. As the global CIO for Maui Jim he combines excellence in cross-functional leadership, bringing together internal and external teams of senior executives, technology and marketing leaders, and business partners to optimize Maui Jim's online presence and deliver growth in revenues, profits, and customers. Jim is well-recognized for success in identifying industry trends, developing new solutions to lead the market, and building seamless and integrated customer experiences across all digital platforms.

Ana has developed an international career in Strategic Consultancy firms specialized in top line maximization.

Since she joined NH Hotels in 2013 she has driven the transformation of the Pricing Strategy resulting in innovation and revenue growth, designing the strategic vision with a clear focus on demand generation, revenue maximization, and conversion delivery.

Currently, as SVP of Commercial Strategy she leads the 5YP, securing a step change vision and transformation within the commercial arena across all teams, territories, channels and segments. Her main responsibilities include: enhancing and securing a new vision of the commercial organization through the development of new methodologies, processes, enablers and sales performance tools while maintaining her current responsibilities in terms of revenue tools, distribution channels and system integrations. She focuses on delivering value both for internal and external stakeholders and translating needs into profit maximization reality.

Agustina Iftariani joined PT Kawan Lama Sejahtera in 1994. She completed her Electrical Engineering degree at Gajah Mada University – Yogyakarta and her MBA majoring in Corporate Finance at the University of Dallas – USA. Her journey in the company were from leading Kawan Lama IT Department, to General Manager of Branch Operations in 1999, where all branch’s operation revenue grew by more than 10 times during her leadership. In 2012, she successfully led SAP Implementation project for the Group. She initiates B2B E-Commerce for Industrial Segment in Kawan Lama Group, and became the Head of Corporate Planning Kawan Lama Group in 2015. She took the seat as MD in Kawan Lama Sejahtera in January 2018, which then started the total transformation journey toward a new business model driven by technology. She always believes in the spirit of being Man/Woman for Others, and works her passion for the Betterment of People’s Lives.

John is an experienced sales professional, customer data and data privacy advocate.

Currently Head of Go-To-Market for SAP´s Customer Data Cloud (formerly known as Gigya), John is widely known for his tech knowledge, customer successes, and industry expertise. While his professional engagements have taken him to multiple countries around the world, John is proud to call Munich home.

Christian Blattgerste is heading the Customer Experience sales team within Germany in the discrete manufacturing industries. Prior to his current role Christian held several sales positions within SAP, Sybase and Neo Business Partners. Christian has a 10+ years sales and marketing background and is passionate in driving change with customers and within SAP.

Dan Corazzi is the head of SAP’s Customer Experience Business Unit in North America. He is responsible for driving the CX sales and go-to-market strategy, and overseeing core operations including pipeline development, demand management, and revenue growth and acceleration.

Most recently, Dan was the Chief Operating Officer for SAP’s U.S. Financial Services Business Unit where he was responsible for the FSI operational functions, go-to-market strategy and revenue growth targets within its banking, capital markets and insurance verticals. Prior to that, he was Vice President responsible for the Discreet Manufacturing and High-Tech Sector in the East.

Grant Clinch is the regional Chief Operating Officer (COO) for SAP Customer Experience.  He is responsible for setting strategy and managing regional business operations to deliver material, sustainable Cloud growth. 

Grant is an experienced IT executive with more than 20 years in executive and senior executive roles in several international organizations across various industries where he held sales management roles for cloud, software and services.  

Prior to his role as COO, Grant was Managing Director, SAP Malaysia.  Grant has also previously served as Head of SAP Ariba in Asia Pacific Japan responsible for growing the Ariba network across the region.  Grant joined SAP in 2008 and has served in several instrumental strategic director-level positions in the Australia, New Zealand, and Singapore, including a role as Managing Partner for some the largest SAP accounts in the region.  

Prior to joining SAP, Grant also held executive and senior executive roles in several multi-national organisations across various industries.  

Grant is a graduate of University of Technology, Sydney and holds a bachelor's degree in International Business and Marketing.  He lives in Singapore with his wife and two sons.  

As a member of the Region Leadership Team, Kai Stübane has been responsible for different Strategic Cloud Solutions for Middle and Eastern Europe (MEE) since 2017. Kai was first responsible for incubating SAP S4/HANA (public & privat) Cloud in MEE until end of 2019 and assured high end adoption through the Region. Since early 202, Kai is now leading the SAP Customer Experience Sales Team.

From 2011 to mid-2017, Kai Stübane was responsible for sales in the German market in various positions, lastly for analytical applications. In this role, he drove the business development of innovative topics in the German market, such as SAP Digital Boardroom.

Kai Stübane was born in Berlin in 1980. After graduating in business administration from the School of Economics in Berlin, he worked for several years as an auditor and consultant at PricewaterhouseCoopers AG WPG. For various listed mandates, he supported the efficient implementation of compliance requirements for the internal control system and risk management.

Paulo Carvalho joined SAP in 2011 as Managing Director of SAP Portugal subsidiary and in 2015 he was appointed as regional VP for SAP Hybris, responsible for Sales, Services, Commerce, Marketing and Customer Data Cloud Solutions and Software to EMEA South.

In 2018, following the completed acquisitions of market leaders Hybris, Gigya and CallidusCloud, SAP fulfilled its ambition to disrupt the marketplace for CRM with the introduction of a new SAP Customer Experience portfolio, to help businesses serve and retain customers. At the same time, SAP Hybris was rebranded as SAP Customer Experience and Paulo was named in his present role of SVP SAP Customer Experience, EMEA South driving SAP CX business to achieve triple-digit growth and strong recognition as a market leader in the region.

Before joining SAP, Paulo had leadership roles in business development, sales and consulting services at HP, Compaq and Ernst & Young. He holds an Engineering Degree in Computer Science from IST in Lisbon and he completed different management programs in Europe and United States.

A manager by trade, but an entrepreneur by heart. Solving the “unsolvable” issues of digital transformation. Simon has extensive experience leading regional go-to-market across SAP’s portfolio of digital core solutions and with SAP Customer Experience tech solutions building a connected customer journey based on SAP CX suite to help business innovate, integrate, and be agile.

 Claudio Muruzabal is the President of SAP’s EMEA South region, comprising Southern Europe, the Middle East and Africa. As a technology industry leader and visionary in the area of innovation, Muruzabal leads a team of ~5,000 employees across 75 countries tasked with helping businesses of all sizes become intelligent enterprises. This goal is achieved leveraging SAP’s end-to-end suite of applications and innovative services that enable customers to operate profitably, adapt continuously, and make a difference.

With more than 25 years of experience heading large technology organizations, Muruzabal started at SAP in August 2015 as President of SAP’s Latin America and Caribbean region. Prior to joining SAP, he was CEO of NEORIS for ten years, growing the company into a global management and IT consulting business. Previously, Muruzabal was Vice President at Teradata in Latin America and the Caribbean, under NCR.

In addition to Muruzabal’s role as SAP President for EMEA South, he continues to support the Latin America and Caribbean region in an advisory role as Chairman.

A strong advocate of education and an entrepreneurial mindset to advance social wellbeing and economic growth, Muruzabal serves as Americas co-Chair of nonprofit Junior Achievement. He is also a Board Member of the Council of the Americas, and of the Latin American Program for the Woodrow Wilson International Center. Muruzabal is an active proponent and speaker on the expansion of digital innovation and entrepreneurship.

Muruzabal holds a Global Executive MBA from The Fuqua School of Business at Duke University in the US, and a double major in Business Administration and Accounting from the Catholic University of Argentina. In 2016, he was named one of the 100 Most Powerful Business People by Latin Trade Magazine, and has been awarded with the HITEC 50 Award, as one of the top 50 most influential and notable Hispanic Professionals in the IT Industry across LATAM and Spain, consecutively from 2016-2020. In 2019, he was recognized by the Council of the Americas organization with the “Technology Leader of the Year” Bravo Award.

Digital Professional since 2002, currently helping to make food safe and available everywhere by providing customers of the food and beverage industry top class e-Commerce experiences. Based in Sweden, working globally. Extensive experience in channel development, digital and e-Commerce strategy, digital team development, e-Commerce customer experience and helping businesses to achieve growth via digital sales channels. 

Andries current focus is on the market & growth strategy of the forty Vebego companies and the implementation of the Net Promotor Score method at 27 of the Vebego companies in the Netherlands, Belgium, Germany and Switzerland.

Sebastián Gebhardt is a Civil Engineer from the PUC and an amateur triathlete with a passion for retail and brands. He led the transformation of Belsport Group, a family business, with the creation of corporate governance, its digital transformation and innovative consumer-centric retail experience. He is now the Sales Director at Yaneken.