Sponsors | SAP Customer Experience LIVE
Platinum Sponsors



Accenture Interactive helps the world’s leading brands transform their customer experiences across the entire customer journey. Through our connected offerings in design, marketing, content and commerce, we create new ways to win in today’s experience-led economy. Accenture Interactive was ranked the world’s largest and fastest-growing digital agency in the latest Ad Age Agency Report. To learn more follow us @accentureACTIVE and visit www.accentureinteractive.com.


A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation addressing the breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. We have a strong 50-year heritage and deep industry-specific expertise enabling organizations to realize their business ambitions via services from strategy to operations. With 205,000 members in over 40 countries, the Group reported 2017 global revenues of EUR 12.8 billion.


All across the globe, we’re helping clients reimagine what’s possible, identify what’s valuable, and deliver on it. How? By combining creative and digital capabilities with advertising agency prowess and the technical experience, deep business strategy, and relationships of the world’s largest consultancy.


IBM iX is your global business design partner. We work at the intersection of progressive strategy, creative vision and transformational technology to help our clients reimagine their businesses — and then we make it real. Combining the power of our renegades and realists at IBM iX with our deep SAP, industry and process expertise, we bring engaging experiences and innovative business strategies to life to help you realize deeper customer relationships.

In Mind Cloud Pte Ltd

In Mind Cloud is an independent provider of innovative manufacturing sales platforms with the vision to make sales successful and profitable for manufacturing and engineering industries. Our cutting-edge sales platform that turns CRM and CPQ into a true manufacturing sales platform, is based on SAP Cloud Platform to be deeply integrated into manufacturing processes and front-end sales operations.


Maihiro GmbH

Over 1,000 projects for more than 300 companies: Our customers deal with absolute specialists in all matters concerning CRM, Customer Experience (CX) & Commerce. Our experts offer companies support ranging from strategic advice and organizational development, to process optimization and implementation, right through to the management of SAP Customer Experience solutions. Our own product add-ons for SAP CRM and SAP C/4HANA complete our range.

Price f(x)

Provides a full suite price optimization, management and CPQ SaaS solution based on a native cloud architecture, offering broad and flexible support across the entire price management lifecycle, including Price Strategy, Controlling, Setting, Optimization, and Realization. The solution is suitable for B2B and B2C as well as any industry facing the classical but also particular pricing challenges of commercial organizations of any size and geographical location.

Worldpay (UK) Ltd

Worldpay is a leading payment provider with unique capability to power global integrated omni-commerce. Worldpay offers industry-leading scale and an unmatched integrated technology platform, offering clients a comprehensive suite of products and services globally, delivered through a single provider. Annually Worldpay processes over 40 billion transactions globally, serving clients across 146 countries with 25 office locations in our key markets.

Gold Sponsors



Adyen is the payments platform of choice for many of the world’s leading companies, providing a modern end-to-end infrastructure connecting directly to Visa, Mastercard, and consumers' globally preferred payment methods. Adyen delivers frictionless payments across online, mobile, and in-store channels. With offices across the world, Adyen serves customers including Facebook, Uber, Netflix, Spotify, Casper, Bonobos and L'Oreal.


The Amplience Platform for Retail Engagement signals the end of today’s content production bottlenecks for retailers, transforming content management to enable the delivery of engaging shopping experiences across all channels. Amplience enables the velocity of fresh content necessary to convert customers at every point of inspiration, driving sales and productivity - without scaling up teams. Amplience serves more than 200 of the world’s leading retailers including Argos, Mulberry & TUMI.


AppBuddy is the industry leader in productivity applications that simplify complex work, making users 5-10x more productive working within their core enterprise systems. AppBuddy is used by hundreds of organizations worldwide to improve pipeline and forecasting accuracy, shorten sales cycles, and realize faster revenue conversion.



BloomReach DXP

BloomReach DXP is an open and intelligent platform for businesses to build, extend, personalize, analyze, test and optimize their digital experiences across all channels.


Celonis is a enterprise software company that delivers the Intelligent Business Cloud based on the process mining technology it pioneered. As the market leader in process mining, Celonis helps organizations to rapidly understand and improve operational process flows for business transformation. Companies like Siemens, GM, Airbus and Vodafone rely on Celonis to guide them to take actions and improve their business, resulting in millions of dollars saved while delighting their customers with improved experiences.


CyberSource is a global, modular payment management platform built on secure Visa infrastructure with the benefits and insights of a vast $427 billion global processing network. The solution helps businesses operate with agility and reach digital commerce goals by enhancing customer experience, growing revenues and mitigating risk.


Founded in 2003, DocuSign® offers the leading e-signature solution as part of its broader platform for automating the agreement process . Today, DocuSign's cloud-based platform enables more than 370,000 companies and hundreds of millions of users in over 180 countries to accelerate business and simplify life.


e-Spirit’s FirstSpirit Digital Experience Platform helps businesses engage customers and increase revenue with personalized, content-rich digital experiences anytime, anywhere. e-Spirit, founded in 1999, is part of the adesso Group and has offices in 16 locations in the Germany, US, Great Britain, the Netherlands, Switzerland, Austria and Asia Pacific. Customers include international brands and corporations such as L’Oréal, Lancôme, Commerzbank, BASF, Bosch, Urban Decay, Santander Bank and many others.


EY takes a comprehensive, business-first view to address strategy, processes, technology, and operational impacts in tandem. EY’s growth, plus quality, plus innovation strategy offer predictable delivery to its clients. The results speak for themselves: high customer satisfaction and retention, zero escalations, and a growth rate with respect to SAP that far exceeds the industry averages.


A long-standing automated multi-currency pricing tool that not only enhances your customers’ shopping experience, but is also designed to reduce risk and increase revenues for you. Our SAP Commerce Cloud extension is easy to integrate into your online store and automates the conversion of cross-border sales into your preferred currencies. It is available today with an exclusive 6 months free offer for all SAP Commerce Cloud customers.

GK Software

GK Software is a globally leading developer and provider of standard software for the retail sector and offers contemporary omni-channel retail concepts including AI and dynamic pricing. SAP Omnichannel POS by GK and all its associated store solutions are native integrated into your SAP retail system for a seamless end-to-end experience. They are the basis for a successful omni-commerce retail strategy and consistently manage all sales channels in real-time.


Keytree is an international, award-winning business technology consultancy and product developer, creating exceptional Enterprise Digital solutions. We combine the best people, technology and innovation to design and build beautiful apps, solve complex integration challenges and provide cloud infrastructure, enabling companies to become leaner, faster and more agile. Keytree is a market leader in SAP implementations including C/4HANA, S/4HANA, SuccessFactors & Cloud Platform.

Mediafly, Inc.

Mediafly's Evolved Selling Solution allows brands to engage buyers with relevant content. Built on a philosophy that salespeople must adapt to survive in the world of empowered buyers, Mediafly enables sales teams to be more effective in each meeting engaging customers with insights. Mediafly works stand-alone or seamlessly complements C/4HANA, delivering the right content anytime/anywhere. Brands such as PepsiCo, Disney, MillerCoors, and SC Johnson use Mediafly to evolve their sales execution.

Mirakl SAS

Mirakl powers your platform business strategy by allowing you to quickly launch an online marketplace. Marketplaces allow companies to easily add products and services by connecting third-party sellers and service providers. Mirakl automates the hard things: Seller onboarding, service quality control, and order distribution. Over 150 customers in 40 countries trust Mirakl’s proven expertise and technology including Galeries Lafayette, Carrefour, Conforama, and Toyota Material Handling.

NETCONOMY is a leading full-service provider of SAP© Customer Experience mainly in D-A-CH and currently employs more than 300 experts. NETCONOMY has been awarded Global Most Innovative Partner of the Year by SAP© CX for the second time, has been granted Recognized Expertise and is a certified SAP PCoE. As SAP© Cloud Focus Partner, we pay particular attention on innovative development like Mobile Enterprise Solutions, Chatbot, AI and much more.


OpenText, The Information Company™, enables organizations to gain insight through market leading information management solutions, on-premises or in the cloud. For more information about OpenText (NASDAQ: OTEX, TSX: OTEX) visit opentext.com.

Products Up GmbH

Productsup offers an innovative, easy-to-use platform for product content integration, syndication and feed management. It empowers business users to assess channel readiness, transform, optimize and distribute high quality content to thousands of retailers, data pools, marketplaces and marketing channels, e.g. Amazon, Google, Facebook and Walmart. No coding required. Using the SaaS solution, commerce players can stay agile and at the forefront of digital transformation.


PROS Holdings, Inc. (NYSE: PRO) is a cloud software company powering the shift to modern commerce by helping companies create personalized and frictionless buying experiences for their customers. Fueled by artificial intelligence and machine learning, PROS solutions make it possible for companies to price, configure and sell their products and services in an omnichannel environment with speed, precision and consistency. Our customers, who are leaders in their markets, benefit from decades of AI expertise infused into our industry solutions.


Spredfast is transforming the way companies connect with consumers. Spredfast's smart social software enables companies to build lasting relationships with today's digitally connected consumer. Enterprise brands worldwide use Spredfast to manage, integrate and amplify social content across any digital touch point in real time. Spredfast customers manage over one billion social connections across 84 countries.


Sybit is the digital specialist for establishing long-term customer relationships with innovative SAP solutions for Customer Experience. The company, with its headquarters in Radolfzell am Bodensee, is among the top 20 digital agencies in Germany. The SAP Gold Partner’s portfolio covers end-to-end process consulting in the fields of CRM and e-commerce, with the whole range from analysis and strategy planning to design, implementation and in-depth integration right up to comprehensive Application Management Services. 180 employees advise renowned customers, primarily corporations and globally operating mid-sized companies from mechanical and plant engineering, high-tech industry, automobile sector or medical technology. Sybit is part of intelligence AG, one of the world’s leading SAP consulting companies with around 7,200 highly qualified employees and branches in 25 countries.


Totango is the leading Customer Success solution for the enterprise. Our platform provides access to all customer information, best practices, and relevant metrics so enterprises can proactively and intelligently operate their company around their customers. Leading customer-centric enterprises such as SAP, Dimension Data, Monster, and Zoom use Totango to drive customer adoption, retention, expansion and advocacy.


With annual revenues of over $615 million, Translations.com is the leading provider of enterprise localization services and technology solutions. More than 4,000 global organizations employ Translations.com’s GlobalLink® Product Suite to simplify management of multilingual content. For more information, please visit www.translations.com/globallink/.

Vertex Inc.

Vertex Inc., is a leading provider of tax technology and services, enabling companies of all sizes to realize the full strategic potential of the tax function by automating and integrating tax processes while leveraging advanced and predictive analytics of tax data. Vertex provides cloud-based, on-premise, and hosted solutions that can be tailored to specific industries for every major line of tax.

Wirecard AG

Wirecard is one of the world’s fastest growing digital platforms in the area of financial commerce. We provide both business customers and consumers with a constantly expanding ecosystem of real-time value-added services built around innovative digital payments by using an integrated B2B2C approach. Wirecard operates regulated financial institutions in several key markets, holds issuing and acquiring licenses from all major payment and card networks.


Wunderman is a global digital agency - creatively driven, data-inspired and technology-enabled to drive customers to take action. Wunderman Commerce is its global eCommerce consultancy, enabling winning commerce capabilities though strategy, tech delivery, and creativity across digital channels: marketplaces, retailer and distribution, and D2C. Our E2E offer includes strategy, people and technology, cross- and in-channel execution, media and acquisition, plus data-driven personalisation.

Silver Sponsors



Avalara helps businesses of all sizes achieve compliance with their international VAT and transactional tax obligations. Whether you’re expanding into new markets, implementing new technology, or simply trying to be more efficient, our software solutions and managed VAT services can help you reduce cost and risk and improve filing accuracy.


CELUM is a leading cloud vendor for Digital Asset Management: 100% integrated into SAP CX. Our Content Hub also brings Agile Teamwork, Content Portals and Enterprise File Syncing & Sharing. We rethought Digital Asset Management and offer the foundation for creating, organizing, sharing and utilizing content. Our marketplace brings standard integration to other leading Enterprise solutions to enables single source content orchestration. More than one million users and over 900 companies in40 countries rely on CELUM such as 3M, CLAAS, Dior, SCOTT Sports, T-Mobile, Toshiba, DAZN, voestalpine.


DigitalRoute provides new approaches to data integration. Its technology delivers a unique degree of configurability, processing all usage and statistical data. Customers gain business efficiencies, reduced times-to-market, and an enhanced ability to leverage data. The technology is widely deployed as a key component in service monetization where new business models create innovative and often complex processing requirements. Over 350 companies worldwide across all industries use DigitalRoute.



Dynatrace provides software intelligence to simplify enterprise cloud complexity and accelerate digital transformation. With AI and complete automation, our all-in-one platform provides answers, not just data, about the performance of applications, the underlying infrastructure and the experience of all users. That’s why many of the world’s largest enterprises, including 72 of the Fortune 100, trust Dynatrace to modernize and automate enterprise cloud operations, release better software faster, and deliver unrivalled digital experiences.


ECENTA is a global SAP Service partner, for more than 18 years specialized in SAP Customer Experience solutions. We cover the complete C/4HANA suite with SAP Commerce Cloud, SAP Cloud for Customer, SAP Marketing Cloud and SAP Customer Data Cloud, including Gigya, Callidus and Coresystems. What makes us unique in addition to our experience is our CS Connector to integrate SAP Service Cloud and SAP ERP CS, the ECENTA B2B Customer Portal and our migration services for S/4HANA Customer Engagement.

MindTouch is a smarter knowledge management solution that allows support teams to create and publish content into a customizable self-service experience. Extra capabilities include multiple API endpoints, CRM integrations, and powerful reports. With MindTouch, your customers find your expert knowledge whenever and wherever they need it. Get a demo today: https://mindtouch.com/demo


PayPal helps over 17 million businesses with payment and credit solutions. One simple button lets businesses accept credit cards, debit cards, PayPal, and PayPal Credit.


Publicis.Sapient, the digital business transformation hub of Publicis Groupe, helps clients drive growth and efficiency and evolve the ways they work, in a world where consumer behavior and technology are catalyzing social and commercial change at an unprecedented pace. With 19,000 people and over 100 offices around the globe, our expertise spanning technology, data sciences, consulting and creative combined with our culture of innovation enables us to deliver on complex transformation initiatives that accelerate our clients’ businesses through creating the products and services their customers expect.


Signifyd works with merchants ranging from the Walmart family of brands to Gucci to improve CX (lower manual review, faster order processing) and grow revenue (higher approval rates). They guarantee their decisions by paying for any fraud on transactions that they approve and with the holidays coming, Signifyd can provide scalable elastic capacity for peak order volumes. Today, Signifyd helps retailers manage and protect over $30B of annual sales across over 100 countries.

Tacit Knowledge implements and supports SAP Commerce for household name brands and retailers,  both B2C and B2B, across the globe. 

We have delivered over 100 SAP projects.  We have a 100% success track record. All our customers are referenceable.

Our ethos is to earn trust, build long-lasting partnerships and make technology an enabler rather than an inhibitor.

Our SAP Packaged Solution - ncommerce - was used by FitFlop and enabled record sales and ROI in 3 months.