SAP Customer Experience LIVE Venue

Orange County Convention Center West

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CX Live Venue
Transportation between the airport and official conference hotels


We recommend using standard shuttle or taxi service from the airport to your hotel. Orlando International Airport (MCO) is 12 miles from the OCCC.


Mears Transportation offers a discounted round-trip shuttle between the airport and official conference hotels. Download your coupon and then book your reservation online. Present your coupon or reservation number at a Mears Motor Shuttle ticket counter.

Shuttle service between official conference hotels and OCCC


Complimentary shuttle service is provided between the OCCC and all official conference hotels, except those within walking distance of the convention center.


Parking at the OCCC


Conference registration is on the west side of the building, so please use the west parking area. All parking at the OCCC is first-come, first-serve. The parking fee is US$15 per car.

Special assistance


Many buses on the shuttle routes are equipped with lifts, and meet the needs of individuals with limited mobility.  For information, send an email to transportation services, or go to the transportation booth located outside the West Concourse.  Contact your hotel for questions about accessibility at its property.

Registration Cancellation and Refund Policy


Read our Registration Cancellation and Refund Policy for information on how to transfer or cancel a registration and for details on the "Buy 3, Get 4" Group Discount Package.


Registration Policy

Hotel booking


We have negotiated discounted room rates at a variety of hotels. You must be a registered attendee before you can make a hotel reservation at one of these properties. Download our Housing Policy for more information about booking and cancellation details.


Map of Official Conference Hotels

Access My Registration


International attendees


If you need to provide an invitation letter as part of your visa application, you can request one during the registration process. Once you have completed your registration and payment, conference management will review your request for an invitation letter. Upon approval, you will receive a PDF of the invitation letter through e-mail. If you have already registered without requesting an invitation letter, you can use the Access My Registration function to revisit your registration and complete your request for a Letter of Invitation.

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