Date: July 11, 2024 - 16:00 - 17:30 pm (CEST)  

Join the Marketing Cloud What's New Webcast for 2408 with SAP Marketing Cloud Product Management. Learn about the latest developments in SAP Marketing Cloud and get first hand insights on new features and functions.

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no Recording

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Date: April 11, 2024 - 16:00 - 17:00 pm (CEST)  

Looking for recent and upcoming innovations in SAP Commerce Cloud? This webcast will provide a detailed overview of how to achieve sustainability and enable circular revenue streams with SAP Recommerce, aloing with how to drive conversion through AI-powered merchandising capabilities and recommendations with Intelligent Selling Services (ISS) for SAP Commerce Cloud.

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no Recording

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Date: March 07, 2024 - 16:00 - 17:00 pm (CET)  

Are you struggling sometimes to get the most effective support for your SAP Sales Cloud and / or SAP Service Cloud solution? With hands-on demonstrations from our SAP Support team, this webcast aims to have you managing fewer support tickets and leveraging the different available support channels in a more effective and efficient way.

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no Recording

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Date: February 28, 2024 - 17:00 - 18:00 pm (CET)

Speaker/s:

SAP SuccessFactors HXM Suite:
Alejandro Azcarate, SAP Enterprise Support value maps, Global Topic Owner, SAP SE

SAP Customer Experience Solutions:
Edmar Rodriguez, SAP Enterprise Support value maps, Focus Advisor, SAP SE

SAP Spend Management:
Ernestine Cosper, SAP Enterprise Support value map, Global Topic Owner, SAP SE

Power your success with guidance and self-service content.

SAP Enterprise Support provides the guidance, content, and empowerment you need to succeed. Develop the know-how required to overcome complexity and maximize the value of your investment with SAP Enterprise Support Academy and SAP Enterprise Support value maps. Value maps provide self-paced learnings, expert-led live sessions, collaborative forums, and access to SAP experts; included with any cloud subscription from SAP.

Join this session to ask questions live and discover how our foundational support offering can help you achieve your project goals.

SAP Support Portal page: https://support.sap.com/valuemaps

Links:

Link to join and replay

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Date: February 28, 2024 - 16:00 - 17:00 pm (CET)  

Join the webcast to learn more about what´s new in the latest releases for SAP Commerce Cloud, Composable Storefront (project "Spartacus"), as well as for news on the 2024 roadmap.

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no Recording

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Date: February 08, 2024 - 16:00 - 17:00 pm (CET)  

Join us for an informative session about the SAP Commerce Cloud strategic outlook and planned Roadmap innovations.

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no Recording

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Date: February 06, 2024 - 16:00 - 17:00 pm (CET)  

Join us for an interactive overview of communication features and capabilities within SAP Customer Data Cloud | CIAM. We will discuss best practices around communicating with your customers on their terms and through their preferred channels, including email, SMS, social, and more.

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no Recording

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Date: January 30, 2024 - 16:00 - 17:30 pm (CET)  

Please join us for an insightful preview of the planned innovations for the upcoming February 2024 Release of SAP Sales & Service Cloud Version 2. We will talk about highlights in Platform & Integration.

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no Recording

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Date: January 25, 2024 - 16:00 - 17:00 pm (CET)  

In this webcast we will highlight the latest enhancements and innovations of the Q4 2023 SAP Commerce Cloud release, including AI capabilities for Commerce Cloud, enhancements to SAP Order Management solutions, Customer Data Platform integration, and more.

Links:

Recording

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Date: January 18, 2024 - 16:00 - 17:00 pm (CET)  

Join the Marketing Cloud What's New Webcast for 2402 with SAP Marketing Cloud Product Management. Learn about the latest developments in SAP Marketing Cloud and get first hand insights on new features and functions.

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no Recording

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Date: November 21, 2023 - 16:00 - 17:30 pm (CET)  

In this webcast we will share how you can leverage Embedded SAC (SAP Analytics Cloud) capabilities within Sales and Service Cloud V1. Ideas and inspirations, art of the possible and some tips and tricks to help you embark on this journey.

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no Recording

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Date: November 16, 2023 - 16:00 - 17:00 pm (CET)  

Learn how SAP customers are empowering their service agents to troubleshoot and resolve issues more quickly with enterprise remote access and support, integrated directly with SAP Service Cloud. With TeamViewer Tensor, an SAP endorsed app, you can digitalize and build more intelligent service operations. TeamViewer Tensor enables your remote service experts and field service teams to work remotely by connecting to any device or smart product, anywhere, improving customer satisfaction and productivity for critical digital processes.

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no Recording

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Date: November 02, 2023 - 16:00 - 17:30 pm (CET)  

Get an insightful preview of the planned innovations for the upcoming November 2023 Release of SAP Sales & Service Cloud Version 2. As always we’ll talk about highlights in Platform & Integration.

Links:

Overview and Recording

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Date: October 26, 2023 - 16:00 - 17:00 pm (CEST)  

Please join us for an interactive overview of recently released security features in SAP Customer Data Cloud (CIAM) presented by SAP Product Management. We will share use cases, best practices, and demos of new and recently enhanced security features including Security Monitoring Dashboards, improved Risk Based Authentication (RBA), SDK validation, Passkeys, and more.

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Overview and Recording

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Date: October 19, 2023 - 16:00 - 17:30 pm (CEST)  

Get an insightful preview of the planned innovations for the upcoming November 2023 (2311) Release of SAP Sales & Service Cloud. As always, we’ll talk about highlights in Platform & Integration, Sales, and Service.

Links:

Overview and Recording

no PDF

Date: October 05, 2023 - 16:00 - 17:00 pm (CEST)  

In this webinar we will highlight the latest enhancements and innovations of the Q3 SAP Commerce Cloud release, including new integration features for our S/4HANA, SAP Order Management, and CPQ integrations, as well as enhancements to our Composable Storefront and Cloud Portal.

Links:

Overview and Recording

no PDF

Date: September 13, 2023 - 16:00 - 17:00 pm (CEST)  

Join us to learn more about how you can use SAP Marketing Cloud´s 2308 new B2B capabilities, like Advanced Send On Behalf and Contact to Account Matching.

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no Recording

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Date: August 24, 2023 - 16:00 - 16:30 pm (CEST)  

Join this webcast in order to learn more about driving sales and conversions with SAP Commerce Cloud promotion management. We will explore the promotion capabilities, use cases, best practices, and a demo.

Links:

Recording

no PDF

Date: August 03, 2023 - 16:00 - 16:45 pm (CEST)  

We will discuss how SAP Commerce Cloud's Commerce Quotes feature provides a superior customer experience by simplifying the quote process and providing an intuitive experience for both the customer and the sales representative. In addition, SAP Commerce Cloud integration with SAP CPQ and SAP Cloud for Customer will also briefly discussed.  

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no Recording

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Date: August 17, 2023 - 16:00 - 17:30 pm (CEST)  

SAP Commerce Cloud release 2211 is our inflection point towards a continuous version of commerce.  This webcast will focus on the latest and greatest SAP Commerce Cloud has to offer regarding continuous innovation, adoption of monthly updates and feature activation, services, regression testing, as well as roadmap highlights.  

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no Recording

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Date: September 05, 2023 - 13:00 - 14:00  (CEST)

A new class of human-safe, collaborative robots is available from hundreds of low-cost vendors, yet challenges remain around the software stack and system integration. Join this webinar to learn how users of the SAP Extended Warehouse Management (SAP EWM) application can quickly integrate almost any warehouse robot. Think of hours and days rather than weeks and months. The solution scales ad hoc and allows running heterogeneous fleets using the same software stack. It integrates a new generation of collaborative robots with SAP EWM, quickly and easily, making warehouse automation affordable and simple

Links:

Recording

no PDF

Date: July 27, 2023 - 16:00 - 17:00 pm (CEST)  

Get an insightful preview of the planned innovations for the upcoming August 2023 (2308) Release of SAP Sales & Service Cloud. As always we’ll talk about highlights in Platform & Integration, Sales, and Service.

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no Recording

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Date: July 25, 2023 - 16:00 - 17:00 pm (CEST)  

SAP Commerce Cloud release 2211 is our inflection point towards a continuous version of commerce.  This Spanish-language webcast will focus on this new, continuous innovation strategy and include general guidance for adopting monthly release updates/feature activations for both SAP Commerce in the Public Cloud and SAP Commerce Cloud, Composable Storefront.

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no Recording

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Date: July 19, 2023 - 16:00 - 17:30 pm (CEST)  

Get an insightful preview of the planned innovations for the upcoming August 2023 (2308) Release of SAP Sales & Service Cloud Version 2. As always, we’ll talk about highlights in Platform & Integration.

Links:

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no Recording

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Date: July 18, 2023 - 16:00 - 17:00 pm (CEST)  

SAP Analytics Cloud is embedded in SAP Sales and Service Cloud version 2 and enables users to discover insights and create powerful analytical stories. During this webcast, we will demonstrate the powerful capabilities of SAP Analytics Cloud, give an overview of the available data sources, showcase the SAP pre-built analytical stores, and share our roadmap.

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no Recording

no PD

Date: July 13, 2023 - 16:00 - 17:00 pm (CEST)  

Join the Marketing Cloud What's New Webcast for 2308 with SAP Marketing Cloud Product Management. Learn about the latest developments in SAP Marketing Cloud and get first hand insights on new features and functions.

Links:

Register

no Recording

no PDF

Date: July 06, 2023 - 16:00 - 17:00 pm (CEST)  

Join us to learn more about SAP Recommerce which enables circular revenue without sacrificing brand value, Composable Storefront updates, new composable order management features, and all other need-to-know highlights of our new SAP Commerce Cloud capabilities launched in Q2.

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no Recording

no PDF

Date: June 22, 2023 - 16:00 - 17:00 pm (CEST)  

Learn how sales teams can increase their productivity by managing sales activities within SAP Sales Cloud Version 2 either directly, or through a connected Microsoft Outlook application. See how users can easily synchronize emails, meetings and contacts, improve their meeting readiness with dynamic appointment insights, and stay on top of their to-do lists with a modern task manager.

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no Recording

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Date: June 20, 2023 - 16:00 - 17:00 pm (CEST)  

Presented by SAP Product Management and SAP Adoption Services, please join us for an overview of passwordless authentication features in SAP Customer Data Cloud. We will explore these features, use cases, best practices, and a demo.

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no Recording

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Date: June 14, 2023 - 16:00 - 17:00 pm (CEST)  

Join this webcast to learn more about what’s new in 6.0 for SAP Commerce Cloud, Composable Storefront and project "Spartacus", as well as for news on the H2 2023 roadmap.

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no Recording

no PDF

Date: Mai 30, 2023 - 16:00 - 17:00 pm (CEST)  

This webcast will dive into the specifics of optimizing your e-commerce site for maximum performance. We will discuss best practices for reduding page load times, improving site availability, and enhancing user experience to boost conversion rates and drive revenue growth. Other topics will include caching, server-side optimization, content delivery networks, and performance monitoring to ensure your SAP Commerce Cloud site is running at peak performance. This is a must-attend learning opportunity about how to build and maintain a high-performing e-commerce site that delivers results.

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no Recording

no PDF

Date: Mai 17, 2023 - 15:00 - 16:00 pm (CEST)  

Online yarn superstore Hobbii has spun up a content strategy that marries customer behavior with relevant, real-time content for enviable revenue gains. ​ In this session, Hobbii’s Head of CRM and Retail Marketing, Marianne Colding Oxholm shares the secrets of the brand’s stellar success using SAP Emarsys Customer Engagement.

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no Recording

no PDF

Date: Mai 11, 2023 - 15:30 - 16:30 pm (CEST)  

If you want more insight on how to use dark mode properly, then don't miss this webinar. Receive tips & tricks and learn what you need to consider when creating. And optimizing emails displayed in dark mode.

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no Recording

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Date: April 26, 2023 - 16:00 - 17:30 pm (CEST)  

Join us for our first customer webcast for SAP Sales and Service Cloud Version 2. Get a preview of the planned innovations and to see what's new with our latest release.

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no Recording

no PDF

Date: April 25, 2023 - 16:00 - 17:30 pm (CEST)  

Get an insightful preview of the planned innovations for the upcoming May 2023 (2305) Release of SAP Sales & Service Cloud. As always we׳ll talk about highlights in Platform & Integration, Sales, and Service.

Links:

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no Recording

no PDF

Date: April 20, 2023 - 05:00 - 06:00 am (CEST)  

In this webcast we will share the following: Business Value/Benefits, Planning and Strategy, B2B Features, Roadmap, and Q&A.

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no Recording

no PDF

Date: April 18, 2023 - 04:00 - 05:00 pm (CEST)  

Our Product team has been busy developing new features to help you securely manage customer identity and consent while delivering seamless user experiences. Join us to hear about what's new and what's on the roadmap for SAP Customer Data Cloud, CIAM and Consent.

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no Recording

no PDF

Date: April 06, 2023 - 04:00 - 05:00 pm (CEST)  

Join us for an interactive webinar, where we’ll share our latest and greatest SAP Sales Cloud and SAP Service Cloud product innovations, including our vision on how sales and service teams can improve customer engagements and customer lifetime value. Don’t miss this opportunity to learn how the new capabilities can help sales and service organizations overcome their most significant challenges.

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no Recording

no PDF

Date: April 04, 2023 - 04:00 - 05:00 pm (CEST)  

Learn how sales teams can accelerate digital engagements with prospects and execute a guided lead nurturing process to enable higher lead conversion with SAP Sales Cloud Version 2.

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no Recording

no PDF

Date: March 30, 2023 - 04:00 - 05:00 pm (CEST)  

Join us to learn more about our continuous innovation approach, the need-to-know highlights of our new SAP Commerce Cloud capabilities launched in Q1, and the most recent updates related to partner solution integrations, as well as pricing and packaging of the Commerce Cloud solution

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no Recording

no PDF

Date: March 21, 2023 - 04:00 - 05:00 pm (CET)  

Learn how Guided Selling in SAP Sales Cloud Version 2 enables efficient opportunity execution with configurable playbooks, an optimized workspace, and a modern mobile experience.

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no Recording

no PDF

Date: February 21, 2023 - 04:00 - 05:00 pm (CET)  

Join this webcast to learn more about what’s new in 5.1 and 5.2 for Composable Storefront and project "Spartacus", as well as for news on the H1 2023 roadmap.

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no Recording

no PDF

Date: February 23, 2023 - 04:00 - 05:00 pm (CET)  

SAP Marketing Cloud’s 2302 release provides the integration with Google Analytics 4. Join us to hear how to create interactions with Google Analytics 4 Queries, enrich interactions of type “Sales Orders” with Google Analytics 4 data, match and merge contacts with Google Analytics 4 Queries.​

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no Recording

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Date: February 16, 2023 - 04:00 - 05:00 pm (CET)  

Get an insightful preview of the planned innovations for the upcoming February 2023 (2302) Release of SAP Sales & Service Cloud. As always we’ll talk about highlights in Platform & Integration, Sales, and Service.

Links:

Register

no Recording

no PDF

Date: February 02, 2023 - 04:00 - 05:30 pm (CET)  

Get an insightful preview of the planned innovations for the upcoming February 2023 (2302) Release of SAP Sales & Service Cloud. As always we’ll talk about highlights in Platform & Integration, Sales, and Service.

Links:

Register

no Recording

no PDF

Date: January 25, 2023 - 04:00 - 04:30 pm (CET)  

SAP for Me is your personalized central entry point to SAP’s support. It provides transparency across all your SAP solutions and ensures a harmonized support experience. SAP for Me makes support-related tasks easy with an end-to-end view of your product portfolio all in one place. Join this Support Webcast to learn more about SAP for Me including the depreciation of the SAP ONE Support Launchpad home page as an access to applications.

When you engage with SAP’s support with SAP for Me, you can:

• have a single-entry point for all support-related topics and questions
• easily find the information and help you need
• perform self-services, such as cloud system provisioning
• get a holistic view of your licenses, orders, and consumption status

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no Recording

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Date: January 24, 2023 - 04:00 - 05:00 pm (CET)  

Presented by SAP Professional Services, join us for a demonstration and discussion of the end-to-end use case with SAP Customer Data Cloud (CIAM) and SAP Customer Data Platform (CDP).

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Recording - requires S-User

Date: January 12, 2023 - 04:00 - 05:00 pm (CET)  

Join the Marketing Cloud What's New Webcast for 2302 with SAP Marketing Cloud Product Management. Learn about the latest developments in SAP Marketing Cloud and get first hand insights on new features and functions.

Links:

Register and Recording

Recording - requires S-User