Artificial Intelligence

Discover how to unleash the power of Generative AI and harness the benefits for your business by leveraging built-in AI capabilities in SAP applications that have been developed using industry-specific data and deep process knowledge. The three guiding principles - relevant, reliant, and responsible - build a trustful foundation for Artificial Intelligence.

Discover the SAP NOW AI Tour to find an event near you and explore how to bring together AI, data, and applications like never before!

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SAP's Artificial Intelligence Approach


Explore key Sapphire announcements around Artificial Intelligence across:


SAP Artificial Intelligence Assets

https://www.sap.com/documents/2024/08/56b862db-cf7e-0010-bca6-c68f7e60039b.html


Knowledge Transfer Sessions in 2025/26 - Overview & Navigation


Date: February 24, 2026  Time: 08:00 - 08:30 am (CET)

Manual document handling slows down operations and introduces errors. In this session, learn how SAP Document AI automates extraction and classification with precision. Explore real-world use cases like invoice processing and contract analysis, and see how seamless integration with SAP S/4HANA and BTP drives efficiency. This is your chance to understand the technical foundation and business impact of AI-driven document workflows.

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Date: February 26, 2026  Time: 08:00 - 08:30 am (CET)

Real-time decision-making is the new competitive edge. This session explores how AI enables predictive analytics and next-best-offer scenarios within SAP processes. Learn how real-time data streams combined with AI models unlock smarter, faster business decisions. We’ll showcase practical use cases that bridge technical innovation with measurable business outcomes.

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Date: March 18, 2026  Time: 15:00 - 16:00 pm (CET)

Discover how automated resume screening accelerates your Fieldglass process. Benefit from our AI-Powered feature by reducing bias and improving your hiring efficiency. Learn why adopting this capability is critical for driving measurable efficiency and quality in your external workforce recruitment process.

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Date: March 24, 2026  Time: 11:00 - 12:00 pm (CET)

Yesterday’s data strategy is no longer sufficient.

Data investments for the past decade have been optimized for applications and dashboards. As AI becomes essential for every business, a strategic shift is required.  

Organizations now must ensure their business knowledge and context is accurate, integrated, and governed across their technology landscape for AI to be successful. This is made possible with a business data fabric. 

Join Irfan Khan, President & Chief Product Officer of SAP Data & Analytics, along with leaders shaping the future of data and AI, to:  

  • Hear how industry-leading organizations are successfully tackling data complexity by aligning technology investments and operating models.  
  • Explore how a business data fabric connects data, metadata, and mission-critical processes to keep AI grounded in real business context. 
  • Learn how to build an AI strategy founded on trusted, context-rich data that yield tangible business outcomes. 

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Date: March 26, 2026  Time: 11:00 - 12:00 pm (CET)

Unlocking Enterprise Value with Data-Driven, Scalable, and Human-Centered AI Initiatives

AI is becoming standard in procurement, but many organizations are struggling to unlock its transformative value at scale. While early pilots with AI (from automating invoice matching to supplier risk insights) show promise, most organizations are finding it hard to move beyond fragmented successes to broad, measurable enterprise value.

The challenge isn’t the technology itself. Barriers such as clean, integrated data; cross-functional alignment; disciplined governance; and purposeful change management are often the true roadblocks to organizational readiness.

In this exclusive webinar, join leading experts from The Hackett Group and SAP as they share the playbook for scaling AI from pilots to enterprise-wide competitive advantages in procurement. Drawing on fresh research from The Hackett Group and Economist Impact, we’ll cover:

•    AI Readiness: Why reliable data, process alignment, and purpose-driven governance are non-negotiable for sustainable, scalable AI.

•    Data Imperative: How to unify supplier, spend, contract, and performance data to fuel trustworthy, context-aware AI-driven solutions and agents.

•    Connected Systems, Not Siloed Automation: The critical difference between automating individual tasks and orchestrating autonomous, end-to-end procurement decisions.

•    People, Not Just Platforms: Proven strategies to overcome adoption barriers, upskill your team, and make AI a catalyst for workforce empowerment.

•    Suite vs. Best-of-Breed: What enterprise architecture really means in an AI-driven future, and how integrated platforms like SAP Ariba and Fieldglass enable intelligent, end-to-end workflows.

•    Measuring What Matters: How to define, track, and continuously refine business outcomes—operational, financial, and strategic—from your AI investments.
 

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Date: March 26, 2026  Time: 17:00 - 18:00 pm (CET)

With 44% of leaders saying AI is top-of-mind, the shift from experimentation to execution is finally here. But can AI actually solve the cash flow issues hitting the supply chain? Our 2026 supplier survey shows a widening gap between growth ambitions and the reality of tight liquidity. With late payments on the rise, companies are moving away from "growth at all costs" toward a strategy rooted in stability and safety.

This session bridges that divide, connecting AI adoption and growth with the practical need to build cash resilience. Join our experts: Dirk Holoubek, Director, Global Decision Support at Applied Materials, Gerik Whittington, Director at PwC, Steve Siede, Global Vice President of Customer Success, SAP Finance & Spend Management CRO office at SAP,and moderated by Peddy Hashemi, Global Head of Customer Success at SAP Taulia, to explore market sentiment, closing the "cash flow gap," and what it really means to have an AI-first approach.

What to expect:

  • Navigate tightening liquidity conditions, driven by macroeconomic forces such as inflation and trade policy, using PwC’s latest insights to understand how cash availability is being reshaped and how leading organizations are responding with stronger working capital strategies.
  • Bridge the cash flow gap with insights from Applied Materials on balancing margin protection and capital access while using early payments to strengthen supplier ties.
  • Harness an AI-first mindset with SAP sharing high-impact use cases that drive operational efficiency and improve risk management.

 

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Date: October 02, 2025 - 16:00-17:00 pm (CEST)

Speaker/s:
Ryan Jones, Product Marketing Manager, Asset & Service Management, SAP
Jeff Bonnell, Global Domain Advisory, Asset & Service Management, SAP
Lucas Hubacher, Global Domain Advisory, Asset & Service Management, SAP


Explore how you can empower service teams with intelligent automation. Learn how SAP optimizes field service scheduling, predicts service needs, and equips technicians with AI-driven insights. See how SAP enables more productive service operations, higher first-time fix rates, greater workforce efficiency and customer satisfaction.

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Date: October 01, 2025 - 16:00-17:00 pm (CEST)

Speaker/s:
Ryan Jones, Product Marketing Manager, Asset & Service Management, SAP
Jeff Bonnell, Global Domain Advisory, Asset & Service Management, SAP
Lucas Hubacher, Global Domain Advisory, Asset & Service Management, SAP


Discover how AI is transforming asset lifecycle management with intelligent asset insights, AI-driven work optimization, and automated decision-making. Learn how SAP drives business outcomes for asset-centric organizations by helping them boost reliability, reduce costs, and make smarter maintenance decisions.

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Date: September 18, 2025 - 17:00 - 17:45 pm (CEST)

Speaker/s:
Kara Reed, Product Marketing Director, Data & Analytics, SAP
Masoud Ahanchian, Cloud ERP advisor, SAP
Pratibha Kumar Sood, VP, Cloud ERP, Product Marketing, SAP

To get the most out of your ERP — and to prepare your business for AI — modernizing your data is just as important as modernizing the ERP system itself. A strong data foundation amplifies the value of your ERP, enabling your business to achieve greater agility, uncover AI-driven insights, and gain a competitive edge.

In this webinar, we’ll explore:

  • Why ERP and data modernization must go hand-in-hand
  • How cloud ERP provides a solid foundation for AI initiatives
  • The critical role of data in enabling accurate and actionable AI

Don't miss this opportunity to gain insights into how modernizing your ERP and data can unlock business agility and propel your enterprise forward.

Join us to understand how to harness the power of modern ERP and data for your business success!

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Date: February 23, 2026  Time: 08:00 - 08:30 am (CET)

In this session, you’ll discover the strategic vision behind SAP AI Agents and Joule Studio, and learn why these innovations are central to accelerating automation and innovation across your enterprise. We’ll show how AI integrates seamlessly into SAP Business Technology Platform (BTP) and Business Data Cloud (BDC), creating a foundation for smarter solutions.

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Date: February 25, 2026  Time: 08:00 - 08:30 am (CET)

Join us for the first session of our webcast series, “Talking AI with SAP”, to explore how SAP is shaping the future of intelligent development with AI. 

AI isn’t just transforming business processes, it’s reshaping development. This session demonstrates how large language models (LLMs) speed up ABAP development and automate repetitive tasks. Get practical examples from Joule Studio and learn how developers can boost productivity without compromising quality.

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Date: February 27, 2026  Time: 08:00 - 08:30 am (CET)

Data is the foundation of AI success. In this session, see how SAP’s Business Data Cloud and Knowledge Graph empower Joule to deliver contextual, connected insights. We’ll demonstrate how Joule accesses and leverages enterprise data, including BW data, to create a unified intelligence layer.

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Date: April 28, 2026 - Time: 08:30 - 10:00 am (CEST)

Agentic Enterprise automation requires more than isolated tools—it demands seamless connectivity between application development, workflow automation, and integration. In this session, part of our deep-dive series, we explore how SAP Build and SAP Integration Suite work together as core components of SAP’s Agentic Enterprise Automation framework. You’ll learn how both solutions natively integrate to enable end-to-end automation scenarios across SAP and non-SAP landscapes. We’ll discuss how SAP Integration Suite provides the secure, scalable backbone for orchestrating processes, connecting systems, and safeguarding emerging agentic AI scenarios. Through practical examples, we’ll demonstrate how organizations combine low-code development and enterprise-grade integration to build robust, governed automations. The session also includes a live demo and customer success stories to illustrate how cross-connectivity between SAP Build and SAP Integration Suite accelerates automation initiatives while maintaining control, visibility, and scalability.

This webinar includes:

  • Introduction to SAP’s Agentic Enterprise Automation framework
  • Integration scenarios between SAP Build and SAP Integration Suite
  • How SAP Integration Suite safeguards agentic AI scenarios
  • Live demo and customer success stories

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Date: June 03, 2026 - Time: 05:00 - 06:00 am (CEST)

Joule in SAP for Me embodies SAP’s vision for a simpler, more intuitive way to engage with SAP for Me and is powered by conversational and agentic AI to deliver effortless navigation, advanced self-service, personalized support, and fast task execution. We have invited Michelle from the Proactive Support team to provide insights into Joule in SAP for Me. We will talk about the why, what and how of the latest functionalities, share demos, and engage with participants. Additionally, we will present the core functionalities along with the most recent updates in SAP for Me. Joining us to explore these new features together!

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Date: July 01, 2025 - 21:00 - 22:00 pm (CEST)

Speaker/s:
Miguel Angel Meza Martinez, Senior Product Manager, SAP
Dominika Dodson, Developer Marketing Manager, SAP
Vidit Kumar, AI Product Marketing Manager, SAP


Discover how to create sophisticated AI agents and Joule skills that can transform your business processes and improve operational efficiency.

This session will guide you through the innovative features of Joule Studio, showcasing how you can design, deploy, and optimize intelligent agents with ease. Whether you're an AI enthusiast or a seasoned developer, you'll gain valuable insights and practical skills to meet your agentic AI needs. Join us to unlock the full potential of Joule and Joule Studio, and lead the charge in the next wave of agentic innovation.

  Key takeaways: 

  • Understanding Joule skills and AI agents
  • Building with Joule Studio for SAP and non-SAP systems
  • Identifying the right agentic AI use cases

Get ready to make AI agents part of your team—and part of how you get work done—with Joule Studio.

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Learning objectives

After completing this course, you will be able to:

  • Explain foundational AI concepts and describe how AI has evolved.
  • Identify key AI systems, including machine learning, deep learning, and generative AI, and how they connect.
  • Analyze the role of structured, trustworthy data in enabling AI-powered decision-making.
  • Differentiate between basic, narrow and general AI, and recognize their applications in SAP systems.
  • Evaluate ethical, responsible and sustainable approaches to AI adoption in business.

 

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Learning objectives

After completing this course, learners will possess a comprehensive understanding of the commercial and legal aspects of SAP Business AI. They will be able to identify and explain the pricing models and commercial implications of SAP Business AI solutions,, as well as address legal concerns, ensuring compliant and ethical AI deployment within their organizations. 

 

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Overview

This course equips participants with a complete understanding of SAP Business AI's strategic role, market position, value, and portfolio, including its future direction and key capabilities.

Learning objectives

After completing this course, participants will be able to comprehensively explain SAP Business AI's strategic role within the SAP Business Suite, articulate its value proposition and market differentiation, and showcase its core capabilities and portfolio, including current state, future roadmap, and emerging trends. 

 

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Learning objectives

After completing this course the learner will be able to:

  1. Embed AI into SAP Solutions
  2. Configure SAP AI Core and SAP AI Launchpad
  3. Train an AI Model
  4. Serve an AI Model
     

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Date: September 23, 2026  Time: 16:00 - 17:00 pm (CEST)

Speaker/s:
Dr. Udo Palzer, VP Product Management SAP Integration Suite, SAP

SAP Integration Suite, as part of the SAP Business AI Platform, is a modern, secure Integration Platform as a Service (IPaaS), that connects AI agents, APIs, events, applications, business partners and processes across SAP and non-SAP environments. In this webinar we'll focus on integration strategy and vision, recent innovations and roadmap for SAP Integration Suite. Furthermore you can learn more about how you can benefit from a modern, powerful integration platform, such as SAP Integration Suite as a key enabler of agentic integration AI-assisted for improved development and operational excellence of integration scenarios
Modernization and consolidation of legacy integration platforms to SAP Integration Suite

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Date: September 30, 2026  Time: 16:00 - 17:00 pm (CEST)

Speaker/s:
Shivani Borkar, Product Expert, SAP Integration suite, SAP

With the introduction of 𝗔𝗣𝗜-𝗖𝗲𝗻𝘁𝗿𝗶𝗰 𝗜𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻 and 𝗠𝗖𝗣 𝗚𝗮𝘁𝗲𝘄𝗮𝘆 in SAP Integration Suite, we're taking an important step towards a harmonized integration layer that helps customers build, govern, and scale the next generation of enterprise scenarios including AI-powered use cases.

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Date: October 07, 2026  Time: 16:00 - 17:00 pm (CEST)

Speaker/s:
Karsten Strothmann, Lead Product Manager Event Driven Integration, SAP

Event-Driven Integration is a modern approach ideally suited for the autonomous enterprise. It allows real-time, intelligent integration across distributed, across-vendor environments and lays a foundation for AI-focused components, both from a real-time data as well as an awareness perspective. Learn about this modern paradigm and discover it in action with SAP's flagship event broker Advanced Event Mesh.

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Date: October 14, 2026  Time: 16:00 - 17:00 pm (CEST)

Speaker/s:
Shilpa Vij, Director of Product Management, SAP Integration Suite, SAP

Move from SAP Process Integration and SAP Process Orchestration or existing integration platforms to SAP Integration Suite with minimal disruption and clear outcomes. Learn about migration approaches, coexistence options, and governance—plus the benefits customers see after moving, such as faster change cycles and better reliability and monitoring

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Date: November 04, 2026  Time: 16:00 - 17:00 pm (CEST)

Speaker/s:
Finny Babu, Lead Product Manager, SAP Integration Suite, SAP

The evolution of enterprise AI has shifted from standalone, conversational prompts to autonomous Agentic AI—intelligent systems that reason, execute multi-step workflows, and take direct actions across enterprise environments. However, scaling these AI agents introduces massive technical risks: fragmented endpoints, unmonitored large language model (LLM) calls, and data exposure vulnerabilities. To empower agents with deep business context while maintaining rigid enterprise security, you need a strong integration layer. In this session, you will discover the recent innovations and explore the roadmap of AI capabilties of SAP Integration Suite. In addition, learn how to transform standard APIs and event-driven architectures into agent-ready assets using protocols like the Model Context Protocol (MCP). 

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Date: November 11, 2026  Time: 16:00 - 17:00 pm (CEST)

Speaker/s:
Marco Ertel, Product Expert, SAP Integration suite, SAP

Business-to-business integration is essential for connecting customers, suppliers, and partners across heterogeneous landscapes, but it often comes with high complexity due to diverse standards, partner-specific requirements, and communication protocols. In this session, you will learn how SAP Integration Suite helps simplify and accelerate B2B integration with capabilities such as Integration Advisor and Trading Partner Management. We will show how AI-assisted and business-oriented mapping helps reduce effort for implementing message guidelines and mappings, and how trading partner profiles, agreement templates, and monitoring support scalable operations across large partner networks. In addition, discover recent innovations and roadmap updates for B2B integration.

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