Venue & FAQs
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SAPPHIRE2020_Venue & FAQ - 400x500Venue

Transportation – Orlando International Airport and Conference Hotels

We recommend using standard shuttle or taxi service from the airport to your hotel. Orlando International Airport (MCO) is 12 miles from the OCCC.

 

Mears Transportation offers a discounted round-trip shuttle between the airport and official conference hotels. Download your coupon and then book your reservation online. Present your coupon or reservation number at a Mears Motor Shuttle ticket counter.

Complimentary Shuttle Service – Conference Hotels and OCCC

Complimentary shuttle service is provided between the OCCC and all official conference hotels, except those within walking distance to the convention center.

 




Parking

Conference registration for the event is on the south side of the building, so using the South Parking area is recommended.  Parking at the OCCC is first-come,
first-served, including disabled parking. 

The parking fee is US$17 per car. 

Special Assistance

Many buses on the shuttle routes are equipped with lifts and meet the needs of individuals with limited mobility.  For information, send us an e-mail, or go to the transportation booth located outside the South Concourse.  Contact your hotel for questions about accessibility at its property.

Hotel Booking

We have negotiated special discounted hotel room rates at a variety of hotels.  You must be a registered attendee before you can make a hotel reservation at one of these properties.  You can download the Housing Policy for more information about booking and cancellation details.

 

Map of Official Conference Hotels

Access My Registration (to reserve hotel)

Registration and Refund Policy

Get information on how to substitute or cancel a registration. Plus learn all the ins and outs of how to take advantage of the NEW Group Discount Packages.  The more people your company sends to the event, the more they save.

Registration Policy

International Attendees

If you need an invitation letter as part of your Visa application, you can request one during the registration process.  Once your registration is complete and payment is received, your Letter of Invitation request will be reviewed by conference management. Upon approval, the Letter of Invitation will be sent to you via e-mail in PDF format. If you have already registered, you can re-access your registration by using the Access My Registration function and complete your Letter of Invitation request.

 

Questions about the event?
Find the answers here

Contact Us

registration@sapandasug.com
 

Registration support hours of operation:
8:00 a.m.–5:00 p.m. ET
Monday–Friday

 

payments@sapandasug.com

 

Payment support hours of operation:
8:00 a.m.–5:00 p.m. ET
Monday–Friday

sapandasug@conferencedirect.com

 

Phone: +1 866-557-0939

International phone: +1 980-201-8774

Housing support hours of operation:
8:30 a.m.–9:00 p.m. ET
Monday–Friday