A New Experience to Help You Stay Connected


SAPPHIRE NOW Converge presents a new digital engagement experience designed to provide the latest information, innovation, and insights from SAP to help your business stay flexible and adaptive in the current environment. As part of our SAPPHIRE NOW Reimagined digital program, SAPPHIRE NOW Converge is your path to feeling empowered and staying connected to a powerful network that will help you to achieve your business goals. 


SAP Can Help


No matter the size of your company, which industry you operate in, or what your functional role is, you need to run at your best, especially given the challenges facing us today. Becoming an intelligent enterprise – applying innovative technologies such as machine learning, analytics, and the Internet of Things within integrated, agile business processes – can help you do that. And together with our network of customers, partners, and experts, we continue to help you become an intelligent enterprise. 


Starting June 15, 2020, we are pleased to launch SAPPHIRE NOW Converge, a digital network with multiple channels featuring scheduled and on-demand content where we share our insights directly with you through keynotes, live interactions, and expert conversations. You’ll hear about customer stories, engage in discussions addressing issues across businesses and industries, and learn about our latest innovations and road maps. 




SAPPHIRE NOW Converge is organized by channels, designed to help you find and make the right connections and get answers to the topics that matter to you. Click on any of the tiles below to learn more about what you can expect:

Cross Topics


This category of programming focuses on key topics that are relevant across multiple channels.  Check below to see the channels that feature these programs.
Business Technology Platform Channel
Premieres: June 18


Using Data to Overcome Today’s Business Challenges

Turning data into business value to remain agile in our rapidly changing world is what successful organizations need to do now to survive and thrive.
Discover how the Business Technology Platform portfolio helps manage experience data (X-data) and operational data (O-data) to enable agility – without the loss of integrity in our new business reality. 

Key Topics Covered:

  • Managing enterprise data efficiently to optimize insights and improve business outcomes
  • Empowering your workforce to make confident, data-driven decisions – and improve results – with SAP Analytics solutions
  • Integrating and extending applications and data assets to accelerate agility during rapid change
  • Understanding how SAP’s Business Technology Platform helps turn data into business value 
  • Extracting maximum value from your technology investment


Learn more about Business Technology Platform from SAP:


SAP Cloud Platform
SAP Analytics
Intelligent Technologies
Business Technology Platform


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Enterprise Resource Planning Channel
Premieres: June 16


Thriving When Markets Are Disrupted and Beyond with SAP S/4HANA

Automating business processes, simplifying decision-making, and setting new standards in service quality. Learn the best ways to respond to your greatest business challenges in uncertain times with the SAP S/4HANA suite. 

Key Topics Covered:

  • Building resilience by delivering speed, agility, and visibility in times of disruption
  • Launching enterprise-wide transformation with SAP S/4HANA
  • Unlocking new levels of business performance 
  • Integrating intelligent technologies into core business processes


Learn more about ERP Solutions from SAP:




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Intelligent Enterprise Channel
Premieres: June 15


Responding, Recovering, and Reimagining Business as an Intelligent Enterprise

In good times and challenging ones, all businesses have the same goal: to run at their best. Find out how an intelligent enterprise strategy can help you reimagine your business and adapt to the demands of the new economy.

Key Topics Covered:

  • Building resilience through an intelligent enterprise strategy
  • Uncovering the value of sustainable business in a time of disruption
  • Discovering how to be a best-run business now
  • Reimagining business in a post-pandemic economy
  • Learning why purpose is essential to transformation

Related Content:

Distance ≠ Disconnected: Interconnectedness Is Vital to the Great Pivot

Read the blog from SAP’s Helen Dwight, VP of Intelligent Enterprise and Industry Marketing, about how interconnectedness fosters digital tribes, human creativity, and empathy.

Learn more about The Intelligent Enterprise from SAP:


The Intelligent Enterprise


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Customer Experience Channel
Premieres: June 16


Giving Customers the Freedom to Choose You

Meeting and succeeding customer expectations with relevant, timely, and personal experiences remains paramount – today more than ever. While business is quickly evolving to deal with the pandemic and the eventual aftermath, the goal of continually improving the customer experience never goes away.
Discover ways to get to know your customers and deliver on your brand promise, anytime and anywhere.

Key Topics Covered:

  • Responding to disruption and pivoting direct to consumer with e-commerce 
  • Creating a frictionless digital experience to build brand loyalty with changing customer expectations 
  • Delivering consumer experiences in B2B organizations to ensure quick resolution in customer service 
  • Creating personalized digital experiences using Experience Management to help customers achieve their goals
  • Preparing your business for the future by listening to your customers

Hear From These Customer Organizations

Related Content:

Consumer Behavior is Changing Drastically: See the E-Commerce Data

The pandemic has created a dramatic impact on all our lives, including the ways we shop and buy things. Read the blog from Bernard Chang, senior director of global solution marketing at SAP, and learn how these changing buying patterns are impacting customers’ e-commerce business. 

Service Employees are the First Line: What Service Leaders Must Do NOW

In extraordinary times like these, customer service is more important than ever. Read the blog from Kirsi Tarvainen, senior product marketer for the service audience in the SAP Customer Experience organization, on ways to respond to and calm anxious and worried customers. 

Learn more about Customer Experience Solutions from SAP:


SAP Customer Experience
SAP Commerce Cloud
SAP Sales Cloud
SAP Customer Data Cloud

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Finance Channel
Premieres: June 17


Rising to the Challenges of Uncertainty with Financial Readiness

Navigating uncertainty requires a coherent strategy to minimize the impact of economic disruption and maintain business continuity. Tune in to learn ways to safeguard your finances, increase liquidity, and mitigate risk while innovating to emerge even stronger than before.

Key Topics Covered:

  • Building resilience through financial readiness
  • Maintaining continuity of financial close 
  • Optimizing working capital and cash flow 
  • Ensuring governance, compliance, and cybersecurity 
  • Deploying billing and revenue innovation management

Hear From These Customer Organizations

Related Content:

Contingency Planning: A Growing Company’s Blueprint For Business Disruption Readiness

Neil Krefsky: How finance leaders can protect the company from significant harm by creating a contingency plan built with fact-based, predictive analytics. Read the blog

Global Trade Stability Amid Rapid and Turbulent Change

Bruce Romney: How technology supports business leaders in responding strategically to the rapidly evolving macro forces. Read the blog 

Thrive through Uncertainty – Boost Resilience with Financial Readiness

Navigating uncertainty requires a coherent strategy – one that will help minimize the impact of economic disruption while maintaining business continuity for the rapidly expanding remote workforce.  Read the solution brief

Learn more about Finance Solutions from SAP:


Accounting, Financial Close and Tax Management
Treasury Management
Cybersecurity and Governance, Risk and Compliance (GRC)
Accounts Receivable, Billing and Revenue Management
Financial Planning and Analysis


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Human Resources Channel
Premieres: June 17


Taking Charge of Change and Delivering Better Employee Experiences

HR leaders are facing unprecedented challenges at the moment. Learn how SAP SuccessFactors Human Experience Management (HXM) Suite can help you implement new approaches to training, compensating, connecting with, and supporting your employees. Discover ways to be profitable and resilient on the journey to becoming an intelligent enterprise.

Key Topics Covered:

  • Realigning resources during this time of change and beyond
  • Reskilling your workforce to adapt to rapidly changing priorities
  • Reinforcing business continuity and adapting to the “new normal”
  • Boosting employee engagement, well-being, and productivity
Hear From These Customer Organizations

Learn more about Human Resources Solutions from SAP:


Human Capital Management
SAP SuccessFactors HXM Suite
SAP SuccessFactors Solutions


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Procurement Channel
Premieres: June 17


Making Procurement a Driver for Business Agility and Continuity

Discovering how your procurement function can help boost business resiliency is paramount in these uncertain times. Find ways to help your organization reinvent itself for the “new normal”. Hear how our customers are making an impact and achieving real results. 

Key Topics Covered:

  • Uncovering insights into the future of spend
  • Collaborating with new and existing suppliers
  • Managing supplier risk 
  • Transforming the procurement function 
  • Increasing supply chain resiliency
  • Building a modern workforce

Related Content:


SAP Ariba Live

The new decade marked the dawn of a new era for spend management and external workforce management. Digital was disrupting entire industries and enabling bold innovation, presenting fresh challenges and a wealth of opportunities. But the pandemic has turned the focus on business continuity and resiliency. With SAP Ariba and SAP Fieldglass solutions, we’re helping our customers now and making sure they are ready to be agents of growth in the future.
Watch replays of our SAP Ariba Live Virtual Experience from May 2020.


Learn more about Procurement Solutions from SAP:


SAP Ariba Solutions
SAP Fieldglass Solutions 
Intelligent Spend Management


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Supply Chain and Manufacturing Channel
Premieres: June 18


Designing a Resilient Supply Chain

Ensuring your supply chain works well has never been more top of mind – and more tested than during a pandemic. The strengths and weaknesses of the supply chain are apparent in the “new normal”.  Learn more about supply chain resilience, recovery, and the reimagination of business through Industry 4.0. 

Key Topics Covered:

  • Surviving in times of fluctuating demand, uncertain supply, and capacity constraints
  • Preparing for growth after disruption
  • Collaborating with visibility across departmental and company boundaries
  • Leveraging Industry 4.0 to improve productivity and deliver new business models 
  • Predicting, automating, and innovating profitably
  • Harnessing the power of a business network


Learn more about Supply Chain and Manufacturing Solutions from SAP:


Industry 4.0 
Supply Chain Planning 
Supply Chain Logistics 
Asset Management


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Industries Channel
Premieres: June 16


Helping Organizations Respond to Change and Transform Their Industries

Learning how best-run businesses are recovering, responding, and reimagining themselves to deliver the best possible results and remain leaders in their industry. 
Discover the industry-specific resources your organization needs to turn insight into action to run as an intelligent enterprise in uncertain times and beyond.

Key Topics Covered:

  • Developing a superior customer-first strategy to keep pace with rapidly changing expectations
  • Creating new business models to differentiate from competitors and uncover new revenue sources
  • Empowering employees to improve their own experiences and customer outcomes
  • Competing as an ecosystem to satisfy customer needs, enter new markets, and compete with new rivals

Hear From These Customer Organizations

Find your Industry Solution from SAP:


Industry Solutions from SAP


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Small and Midsize Enterprises Channel
Premieres: June 19


Succeeding at the Intersection of Change and Technology

Building on new ideas and reshaping industries are what make today’s small and midsize enterprises (SMEs) successful, especially amid uncertainty and changing customer expectations. 
Learn ways your business – regardless of size – can keep moving forward while reimagining new possibilities with the help of innovative technology. Discover new insights, get inspired, and ignite new ideas. 

Key Topics Covered:

  • Adapting your business to new customer expectations
  • Changing perspectives to uncover new opportunities
  • Creating value with the help of innovative technology
  • Refocusing and positioning your business for growth


Learn more about SME Solutions from SAP:


ERP for Small Businesses and Midsize Companies 
SAP SuccessFactors HXM Suite
SAP Customer Experience Solutions
SAP Upscale Commerce


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Customer Success


Setting a New Course as an Intelligent Enterprise As You Go from Recovery to Growth


Adapting, adjusting, and setting a new course for your business will depend on your ability to maximize technology. The business intelligence you have access to will influence how you survive and thrive. 
Discover the service and support offerings available from SAP and our partners to help you navigate the challenges of today and the strategic services to help you to plan, build, and innovate for the future and run with excellence.
Session content will be featured on these channels:   
Business Technology Platform

Enterprise Resource Planning

Customer Experience

Human Resources


Supply Chain

Key Topics Covered:

  • Moving forward with clarity, confidence, and intelligence with off-site delivery models to achieve outcome-based results to succeed today
  • Tapping into expertise to set up your transformation road map
  • Accelerating and safeguarding services to realize solution benefits faster
  • Differentiating your business and making innovation real with intelligent software solutions tailored to your business needs
  • Considering support services as the foundation for business continuity and adoption of cloud solutions
  • Equipping your technical teams, software users, and partners with the right knowledge and skillsets
  • Securing your long-term business success with a strategic partnership personalized to your needs


Learn more about Services and Support from SAP:


Essential Business Services
Education Services
Implementation Services
Innovation Services and Solutions
Customer First


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Partner Co-Innovation


Reimagining Your Business by Extending the Value of Your SAP Investment


Transforming how business is done by responding quickly and ensuring resiliency – all while returning to profitability – is the focus of our customers in today’s climate.
Learn how our software partners extend the value of your SAP investment today, as they are uniquely positioned to help you reimagine your business and help you succeed on the road to recovery. Our vibrant ecosystem brings best-of-breed innovations to your organization at a faster pace.

Key Topics Covered:

  • Adapting to change and transforming your business into an intelligent enterprise with SAP and partner solutions 
  • Discovering innovative solutions in the SAP App Center to help ensure resilience 
  • Maintaining business continuity to help you navigate through today’s challenging times
  • Futureproofing your SAP investment for cloud, hybrid, and on-premise deployments
  • Simplifying IT complexities while reducing risk
  • Accelerating transformation to adapt to a digital environment 


Learn more about Partner Co-Innovation:


SAP Solution Extensions: Digital Strategy
SAP Solution Extensions: Business and Industry Offerings
SAP App Center

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Purpose and Sustainability


Unlocking the Power of Co-Innovation and Sustainability with the SAP Purpose Network


Thinking about the post-pandemic world, future best-run companies will be those who pursue purpose and profit together. In addition to operational excellence and delivering superior customer and employee experiences, these businesses will also champion sustainability initiatives addressing social, economic, and environmental challenges to extend the meaning of purpose even further. The focus will be on activities and efforts that are essential and relevant in improving people’s lives. 
Learn now from inspiring examples of how organizations innovate with purpose enabled by SAP solutions. See how our global ecosystem of customers, partners, entrepreneurs and influencers are already working together to help the world run better and improve people’s lives. 
Session content will be featured on these channels: 
  • Enterprise Resource Planning
  • Industries
  • Supply Chain and Manufacturing


Key Topics Covered:

  • Doing business responsibly in a circular economy with zero waste
  • Addressing climate action with responsible emissions
  • Fostering equality for all
  • Promoting social and inclusive entrepreneurship 
  • Building a skilled and inclusive workforce 
  • Destigmatizing mental health and promoting a culture of well-being
  • Demythologizing AI ethics, data privacy, and trust


Related Content:

Creating the Intelligent Enterprise

Thomas Saueressig, SAP Executive Board member responsible for SAP Product Engineering, explains in this article on “The New Economy” online how rapidly advancing technology can make it difficult for businesses to know how to move forward. Find out how enterprise software can help provide clarity while delivering sustainability benefits.

A New Normal: Rethinking Engagement with Customers and Employees

In an interview on, Brian Duffy, president of SAP EMEA North and a member of the SAP Sustainability Council, explains the “new normal” world – where a virus is creating both a downturn in the global economy and is lowering CO2 emissions in some cities and countries at the same time.

SAP Establishes €3 Million COVID-19 Emergency Fund

SAP is supporting the urgent needs of the World Health Organization (WHO), the CDC Foundation, and smaller nonprofits and social enterprises that work on the front lines serving local communities in crisis. Find out more in this article on from Jennifer Beason, head of SAP CSR Marketing and Communications, and John Baxter, VP, Purpose and Brand Experience Marketing at SAP.

Learn more about Purpose and Sustainability at SAP:


SAP Purpose and Promise
SAP and UN Global Goals
Sustainability and SAP Corporate Social Responsibility
SAP Purpose Network Live

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User Experience and Mobile


Reimagining the Enterprise User Experience


Dealing with the pandemic and the business fallout has uncovered new workplace requirements, a need for process improvements, and an increased desire for efficiency gains. The SAP Fiori user experience (UX) design system helps teams stay fully engaged and productive. 
Learn how to get more business value from the entire SAP portfolio – anywhere and anytime – at less cost, in a more seamless fashion, and faster than ever.
Session content will be featured on the Intelligent Enterprise channel.

Key Topics Covered:

  • Shifting mindsets with innovative UX
  • Increasing business user productivity and agility with live insights and truly intelligent experiences
  • Empowering users with a seamless UX across devices
  • Delivering efficient and successful UX projects
  • Preparing for the future user experience

Hear From This Customer Organization

Learn more about User Experience Solutions from SAP:


SAP Fiori

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