Hear how IBM delivered a global, cloud-to-cloud HR transformation across 80+ countries and 275,000 employees — with a single January 1, 2025 payroll go-live.
In this session, IBM’s CHRO reflects on a 26-month journey to modernize core HR, payroll, time, benefits, and talent on SAP SuccessFactors, reduce over 1,000 integrations to fewer than 400, and scale digital employee self-service through automation and AskHR, IBM’s AI agent and front-end into HR for all IBMers worldwide.
Early outcomes include accurate global payroll, 100% system uptime, and millions of digital HR interactions within weeks of go-live — alongside hard-earned lessons on standardization, flexibility, and cross-functional delivery at enterprise scale.
Speakers:
- Nickle LaMoreaux, Senior Vice President & Chief Human Resources Officer, IBM
- Pooja Jha, Vice President, AI Innovation, IBM