SAP | CX Connect

SAP

CX Connect - Auckland
25 June 2024 | Mr Morris

Unlock the Power of Customer Experience at CX Connect Auckland
---------------

Join us for an unforgettable evening of learning, insightful connections, and exquisite dining at Mr. Morris, a celebrated Auckland establishment.

CX Connect Auckland offers a unique opportunity to:

Network with Industry Leaders: Connect with fellow CX champions.
Unlock Actionable Insights: Gain practical strategies to personalise and optimise your customer journey for immediate impact.
Embrace the Future of CX: Dive deep into how cutting-edge trends like AI can revolutionise your business model and propel you ahead of the curve.
Unforgettable Auckland Experience: Network with fellow CX enthusiasts and indulge in a multi-course meal at the renowned Mr. Morris.

Don't miss this opportunity to elevate your CX strategy, forge valuable connections, and reimagine the customer journey.

The Agenda

6:00 PM - 6:30 PM | Welcome Reception: Network with fellow CX leaders over drinks upon arrival.

6:30 - 6:35 PM | Welcome Address: Chris Willcocks (VP Enterprise Cloud, SAP) sets the stage for the evening.

6:35 PM - 7:05 | Fireside Chat featuring customer speaker Paula Mitchell (Digital General Manager, Freedom Furniture).

7:30 - 8:00 PM | Trends & Strategies for 2024

8:00 - 8:10 PM | Interactive Discussion: Your opportunity to ask questions of our experts.

8:10 - 9:30 PM | Networking & Dessert: Enjoy delectable desserts and continue the conversation with your peers.

9:30 PM | Event Close: Depart with valuable insights and connections forged throughout the evening.

Return to top

Fireside Chat with Customer Speaker Paula Mitchell
---------
Digital General Manager, Freedom Furniture

Paula is a retail veteran with 25+ years of experience in digital transformation and omni-channel strategies across various sectors including Fashion, Furniture, Sporting Goods and FMCG. She has a proven track record of success in e-commerce and leadership. Currently, Paula is the Digital General Manager at Freedom, where she leads omni-channel strategy, digital marketing, website optimization, and e-commerce operations. She's passionate about using technology to improve customer experience and drive business growth. Paula is also a strong leader with a talent for building high-performing teams and fostering innovation.