The Utilities sector is at a turning point. The growing demand for sustainability, accelerated digitalization, and the need for more efficient operations are driving companies to reinvent themselves. How can artificial intelligence, automation, and new technologies be leveraged to lead this transformation?
To address this challenge, SAP invites you to a unique experience.
An exclusive tour designed for the most innovative companies in the sector, where we will explore firsthand the technological solutions that are redefining the future of Utilities.
📍Â Walldorf, Germany | April 3-4, 2025
Experience innovation in action with a specialized showroom at the SAP Experience Center, where you will discover SAP’s most advanced solutions to tackle the sector’s challenges.
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📍 Rotterdam, Netherlands | April 8, 2025
🔹 April 8 |Â 7th SAP Executive Digital Exchange Energy (Approval Required)
Energy companies are in the center of energy transition. A status quo that has existed for decades is being questioned by many new traders. The main goal of EDX for Energy is to share your vision and exchange in a diverse community of experts on key industry topics.
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📍 Rotterdam, Netherlands | April 9-10, 2025
🔹 April 9-10 | Annual Utilities Conference
Immerse yourself in two days of sessions with top industry experts, exploring the latest trends in technology, artificial intelligence, and innovation applied to Utilities.
TIME
SESSION
SPEAKER
8:30 a.m.Â
Welcome and registration
9:00 a.m.Â
360 Vision: Key Expectations and Topics
8:30 a.m.Â
Welcome and introduction
Iván Barreto, SAP Industry Advisory Director for Utilities Latin America
9:30 a.m.Â
SAP Utilities Strategy & Innovations
Bring out your best. How SAP supports your business ​. (SAP Strategy)
How do we ensure the value of our ERP S/4HANA on energy and water industry. Utilities Trends and How SAP portfolio enables the Energy Transition and the Sustainable enterprise
Daniela Haldy-Sellmann, SAPÂ Global VP and Head of Energy & Utilities Industries
10:15 a.m.Â
Coffee break
10:30 a.m.Â
RISE with SAP with S/4HANA Utilities
Successfully manage new challenges in Utilities​
(Utilities Overview and Strategy, RISE & GROW)
Holger Schweinfurt, Director of Energy & Utilities Industries
11:45 a.m.Â
Customer Talk #1 – Customer Centric Strategy Channels and Engagement – Challenges
Customer Experience for Utilities​
12:45 p.m.Â
Customer Round Table over Lunch – Speed Dating
14:15 p.m.Â
Vertical AI, Not Just AI: The Essential Handbook for Customer Experience and Grid Modernization
Artificial intelligence is no longer a concept of the future – it is transforming the utilities industry today. However, not all AI is created equal. Success in this sector depends on AI designed specifically for utilities, not generic automation solutions. This session will explore how vertical AI, created specifically for the sector, is reshaping customer experience (CX), workforce experience (WX), and grid management to create a more efficient, predictive, and intelligent ecosystem.
Alessandra Guarino, President Latin America
15:00 p.m.Â
Coffee Break
15:15 p.m.Â
PROLOGA AddOn for Utilities and Energy Companies
With over 50 million meters read and billed monthly across a diverse range of public and private companies, we provide efficient, flexible, and fully SAP-integrated solutions. Our offerings are specifically tailored to meet the unique needs of energy and water companies, optimizing meter reading and billing processes. Additionally, we specialize in mapping custom gas and hydrogen formulas and processes, ensuring precision and adaptability for your operations.
Alejandro Erro, MD Prologa LATAM
15:45 p.m.Â
Final Wrap-up
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Iván Barreto, SAP Industry Advisory Director for Utilities Latin America
18:30 p.m.Â
Welcome Dinner
Focused on networking and the strategic exchange of best practices in the industry, along with the presentation of the agenda and key announcements.
TIME
SESSION
SPEAKER
8:30 a.m.Â
WelcomeÂ
Iván Barreto, SAP Industry Advisory Director for Utilities Latin America
8:45 a.m.Â
Walk to Power Plant
9:00 a.m.Â
Power Plant Tour
See in real time a power generation plant that uses Biomass and Natural Gas in its operation and how with SAP IAM solutions, the operation, maintenance, scheduling and work dispatch are monitored.
Robert Anderegg, Strategic Blackbelt Presales - SAP Asset & Service Management Solutions EMEA
Markus Krabel, Chief Process Owner - Asset & Service Management
Ruben Toelle, Senior Solution Advisor for Intelligent Asset Management
10:15 a.m.Â
Walk to WDF21
10:30 a.m.Â
Industry Innovations – SAP Business Technology Platform: Machine Learning / Artificial Intelligence / Blockchain / Fiori on SAP for Utilities / embedded analytics
Accelerate innovation with an open technology platform that allows you to extend applications, connect landscapes, and make decisions with confidence.Â
Florian Roeder, Senior Solution Specialist for Data & Analytics Cloud Solutions - Customer Success SAP Business Suite
11:15 a.m.Â
Coffee break
11:30 a.m.Â
Business Data Cloud
Data stands as the bedrock of all modern enterprises. It is the unwavering cornerstone of all digital transformation and the driving force behind artificial intelligence (AI). Drawing on five decades of experience running mission-critical processes across Utilities industry, we’ve seen the transformative power of business data.
Stefan Haertelt
12:00 p.m.Â
Enhancing Efficiency with SAP BTP
Driving our customers to advance into the digital age with the SAP Business Technology Platform, enabling streamlined operations, enhanced data management, and a future focused on continuous innovation and sustainability. This is the first step towards integrating artificial intelligence.
12:30 p.m.Â
Lunch
13:45 p.m.Â
Walk to EC/Campus Tour
14:00 p.m.Â
Visit EC
15:00 p.m.Â
Walk back to WDF21
15:15 p.m.Â
Customer Talk #4 + Interview Customer Success Story Datasys
15:45 p.m.Â
Wrap up/ Closing/Customer Feedback
16:15 p.m.Â
Placeholder
Â
16:45 p.m.Â
What's next - Outlook for the upcoming week
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Industry Advisory Director for UtilitiesÂ
SAP Latin America
VP and Head of Energy & Utilities Industries
SAP GLOBAL
Director of Energy & Utilities Industries
SAP GLOBAL
Strategic Blackbelt Presales - SAP Asset & Service Management SolutionsÂ
SAP EMEA
Chief Process Owner - Asset & Service Management
SAP EMEA
Senior Solution Advisor for Intelligent Asset Management
SAP GLOBAL
Senior Solution Specialist for Data & Analytics Cloud Solutions - Customer Success SAP Business Suite
SAP GLOBAL
Senior Solution Advisor for Intelligent Asset Management
SAP GLOBAL
Head of Growth Latin América & Caribbean
SAP LATIN AMERICA