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SAP Executive Exchange for CX

 

Join us at SAP Executive Exchange for CX on 29th April in London at The Brewery, an exclusive event designed to help your business grow revenue-generating customer loyalty while building future-proof resilience. Engage in meaningful discussions about how you can use new technologies like AI to understand customer needs, create seamless experiences, and adapt quickly to market demands.

 

At this marquee event, you will:

 

1.      Explore how to create seamless and connected customer experiences through SAP Business Suite.

 

2.      Realize the potential of your customer data by combining it with operational data to generate real-time, actionable insights from across your business.

 

3.      Get exclusive insights into optimizing lead-to-cash processes from real case studies.

 

4.      Discover practical AI use cases to both enhance customer interactions and address market disruptions swiftly.

 

Don't miss this opportunity to transform your business with cutting-edge customer experience strategies. Register now to secure your spot!

 

Agenda:
Time   Session                                                                                                                                                
09:00 AM Arrive coffee and networking breakfast 
10:00 AM

Welcome

Benny Martini, Head of CX UK & Ireland

10:15 AM

Why CX?  Why SAP? How your existing SAP Footprint is enhanced by joined up marketing and sales software.

 

Alex Timlin, Chief Customer Expert. 

11:15 AM Break
  Room One  Room Two         
11:40 AM Sales and Service Use Cases with AI

Commerce Use Cases with AI                                     

12:10 PM

Customer Breakout

SAP Business Technology Platform and SAP Business Data Cloud

Description: Learn how SAP Business Technology Platform and SAP Business Data Cloud saves you time and money, enabling you to deliver more value with your customer experience data.

 

Dean Farrow, Solution Advisory, SAP

SAP Internal Breakout Panel Q&A

 

Panel Q&A

 

Benny Martini, Alex Timlin, Rupert O'Halloran, Anthony Leaper                                                  

12:50 PM Networking Lunch
14:00 PM End
Meet the Speakers

Get ready to be inspired by our SAP Experts, customers and partners. Industry leaders and visionaries who are ready to share their knowledge and experiences on our strategic pillars:

Payal Hindocha
Global Centre of Excellence, Customer Experience with S/4HANA Strategy Lead
SAP
Alex Timlin
Chief CRM and Customer Experience Expert
SAP
Arun Mistry
Solution Advisory
SAP
Dean Farrow
SAP Business Data Cloud Solution Advisory
Anthony Leaper
SVP, Sales and Service Cloud Product Management
SAP
Rupert O'Halloran
VP, Global Commerce GTM, SAP Customer Experience
SAP
Location
 
52 Chiswell Street The City,
 
London
 
EC1Y 4SA
 
England
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