AI Unpacked: What’s out there, What Works, and What’s Next
AI is transforming CRM fast. The challenge isn’t just keeping up, it’s leading the way. Balancing today’s CRM needs with AI’s growing role is crucial. How do you move beyond the buzzwords and become the enabler of AI-driven value in your organisation?
Join us for an exclusive SAP CX CRM community event and interactive session where with our Partner Prezien we cut through the hype and focus on what AI can do for you today—practically, realistically, and with immediate impact.
Connect with industry peers, share experiences, and gain actionable strategies to boost your influence in your organization. Wrap up the day with drinks, and valuable networking opportunities.
In this practical session, you will:
- Unpack AI – Get a crash course in key AI terms and concepts, common myths, and real-world applications.
- Discover quick wins – Learn about AI-powered CRM use cases that can drive efficiency and revenue for your organisation today.
- Explore the SAP CX AI Toolkit – See what’s available today and how to activate AI capabilities in your systems.
- Prioritise AI use cases for your business – Learn and use use-case identification framework to help you assess and prioritise high-impact AI opportunities in your organisation.
- Engage in real discussions with peers – Share challenges, brainstorm solutions, and build meaningful connections.
This is an opportunity to learn, get inspired, and walk away with actionable strategies to drive AI adoption in your organization, becoming a key voice in shaping how AI drives real business value.
See full agenda below. Seats are limited – Secure your spot now.
Looking forward to seeing you there!