2024-04-11T00:30:00.000+02:00

PLIEGER is a wholesaler in sanitary, central heating, installation material, electricity and climate control. In today's tech-driven world, we often focus on the latest platforms and IT solutions. But what about the human touch? "The Human Factor of Digitalization dives into just that. It's not just about the tech; it's about how people embrace and shape it. Because in the end, it's not just about the tools; it's about how we use them for real impact. Supported by SAP CX partner Acorel.

Straumann Group is a leading manufacturer of dental implants. Hear their learnings their e-commerce transformation journey from onprem to cloud. And how they embraced a composable architecture with SAP Commerce Cloud. Supported by SAP CX partner Elision.

Hear the learnings, best practices, roadmap of the different SAP CX parts: Commerce, Sales, Service, Marketing and Customer Data. Join the discussion with our experts.

11Teamsport is a leading sports teamwear retailer in Europe. CTO Sebastian Schneidner explains how 11Teamsports is building a new CX Strategy Foundation with the new SAP Service cloud and beyond.

SAP CX partner Netconomy is supporting 11Teamsports in redefining their digital strategy and realisation. 

Oliehoorn offers a wide range of sauces crafted with care and attention to taste, quality, and convenience. Learn how Oliehoorn’s sales team uses the power of the SAP Sales cloud to boost revenu, optimize forecast and streamline their processes. And hear how SAP partner Aiden is supporting in the digital transformation. Are you a sales pro or a digital leader looking for the latest CRM tech? Then this session is for you! Supported by SAP CX partner Aiden.

Hear the Learnings, best practices, roadmap of the different SAP CX parts: Commerce, Sales, Service, Marketing and Customer Data. Join the discussion with our experts.

How do you do you build your brand through customer experience and drive change in your teams? In this session, Joost van Bergeijk, Director Online, New Business & Technology Benelux at ICI PARIS XL elaborates on ICI PARIS XL’s digital strategy. Joost shares his perspective on finding the right technology and what innovations, such as (Gen)AI, means for further developments.

Hear Versuni's learnings of launching a brand new consumer experience with SAP CX. Learn how they use Agile principles and business/IT teams to make IT innovation truly business driven.

Hear the Learnings, best practices, roadmap of the different SAP CX parts: Commerce, Sales, Service, Marketing and Customer Data. Join the discussion with our experts.