By using this link you will get access to additional related Knowledge Transfer Webcast content

Please click here

Date: April 10, 2024-15:00 - 16:00 pm (CEST)

SAP for Me is your personalized, central point of entry into SAP support. It gives you transparency across all your SAP solutions and ensures a consistent support experience. SAP for Me makes your support work easier with a comprehensive view of your product portfolio in one place. Learn more about the SAP for Me Portal and the frequently used Get Support feature in this support webcast.

Links:

Registration

no Recording

no PDF

Date: April 17, 2024-11:30 - 12:30 pm (CEST)

Join this support webcast to learn more about the Get Support application including the steps to report and manage your case. Our team will walk you through the elements to help you improve the quality of the case being created and generally enhance your support experience with SAP. The aim is that you will understand the SAP processes that you are expected to follow to get the best results from your SAP engagement. Learning Objectives: Best practices for case creation and enabling you to get the best out of your support from SAP.

Links:

Registration

no Recording

no PDF

Date: April 24, 2024  03:00 - 04:00 am (CEST)

「SAP for Me」は、SAPのサポートサービスへ簡単にアクセスできる新たなシングルアクセスポイントです。この顧客向けポータルは、デジタルなセルフサービス機能を活用し、サポート関連タスクの管理や問題解決を容易に実施することが可能です。更に、お客様がご利用の製品を一目で確認できます。「SAP for Me」はまさにお客様のために開発されたサービスサイトです！ぜひ、サポート向けウェブキャストに参加して、ご活用ください。

Links:

Registration

no Recording

no PDF

Date: April 30, 2024-16:00 - 17:00 pm (CEST)

Join this support webcast to have a high level learning about SAP for Me and its most commonly used feature, "Get Support application". SAP for Me is your personalized, central point of entry into SAP support. It gives you transparency across all your SAP solutions and ensures a consistent support experience. SAP for Me makes your support work easier with a comprehensive view of your product portfolio in one place.

Links:

Registration

no Recording

no PDF

Date: April 24, 2024-16:30 - 17:30 pm (CEST)

A funcionalidade de gerenciamento de usuários do SAP For Me permite que atividades como criação de S-User ID, gerenciamento de expiração de usuários, geração de relatórios, entre outras, sejam realizadas em uma única aplicação. Esta sessão fornecerá uma visão geral do gerenciamento de usuários. Além disso, também será abordado o tema SAP Universal ID, que facilita o acesso aos sites da SAP. Com o Universal ID você terá a centralização dos seus usuários em uma única conta SAP. Participe deste webcast de suporte para saber mais sobre a funcionalidade de gerenciamento de usuários no SAP for Me e a Universal ID.

Links:

Registration

no Recording

no PDF

Date: May 14 2024, 16:00 - 17:00 pm (CEST)

Únase a este webcast de soporte para obtener más información sobre la aplicación Get Support, incluidos los pasos para informar y administrar su caso. Nuestro equipo lo guiará a través de los elementos para ayudarlo a mejorar la calidad del caso que se esá creando y, en general, mejorar su experiencia de soporte con SAP. El objetivo es que comprenda los procesos de SAP que se espera que siga para obtener los mejores resultados de su relación con nuestro soporte.

Links:

Registration

no Recording

no PDF

Date: May 15 2024, 11:30 - 12:30 pm (CEST)

The User Management functionality in SAP For Me allows for activities such as creating S-User ID, managing user expiration, generating reports, among others, to be carried out in a single application. This session will provide an overview of user management. In addition, the topic of SAP Universal ID will also be addressed, which provides easier access to SAP websites. With the Universal ID, you will have centralization of your users in a single SAP account. Join this support webcast to learn more about the User Management functionality in SAP For Me and Universal ID.

Links:

Registration

no Recording

no PDF

Date: May 16 2024, 03:00 - 04:00 am (CEST)

SAP for Me is your personalized, central point of entry into SAP support. It gives you transparency across all your SAP solutions and ensures a consistent support experience. SAP for Me makes your support work easier with a comprehensive view of your product portfolio in one place. Learn more about the SAP for Me Portal and the frequently used applications via live demo.

Links:

Registration

no Recording

no PDF

Date: May 22 2024, 16:00 - 17:00 pm (CEST)

Join this support webcast to learn more about the Get Support application including the steps to report and manage your case. Our team will walk you through the elements to help you improve the quality of the case being created and generally enhance your support experience with SAP. The aim is that you will understand the SAP processes that you are expected to follow to get the best results from your SAP engagement.

Learning Objectives: Best practices for case creation and enabling you on how to navigate and get the best support option from the Get Support Application

Links:

Registration

no Recording

no PDF

Date: May 29 2024, 15:00 - 16:00 am (CEST)

Join this support webcast to learn more about the Get Support application including the steps to report and manage your case. Our team will walk you through the elements to help you improve the quality of the case being created and generally enhance your support experience with SAP. The aim is that you will understand the SAP processes that you are expected to follow to get the best results from your SAP engagement.

Learning Objectives: Best practices for case creation and enabling you on how to navigate and get the best support option from the Get Support Application

Links:

Registration

no Recording

no PDF

Date: June 05 2024, 16:30 - 17:30 pm (CEST)

Participe deste webcast de suporte para saber mais sobre a aplicação Get Support, incluindo etapas para reportar e gerenciar seu caso.

Nossa equipe orientará você pelos elementos que o ajudarão a melhorar a qualidade do caso que está sendo criado e, de modo geral, melhorar sua experiência de suporte com a SAP. O objetivo é que você entenda os processos SAP que se espera que você siga para obter os melhores resultados no seu relacionamento com nosso suporte.

Links:

Registration

no Recording

no PDF

Date: June 12 2024, 11:30 - 12:30 pm (CEST)

Participe deste webcast de suporte para saber mais sobre a aplicação Get Support, incluindo etapas para reportar e gerenciar seu caso.

Nossa equipe orientará você pelos elementos que o ajudarão a melhorar a qualidade do caso que está sendo criado e, de modo geral, melhorar sua experiência de suporte com a SAP. O objetivo é que você entenda os processos SAP que se espera que você siga para obter os melhores resultados no seu relacionamento com nosso suporte.

Links:

Registration

no Recording

no PDF

Date: June 12 2024, 15:00 - 16:00 pm (CEST)

Le portail SAP for Me est votre point d'entrée personnalisé et central pour accéder au support SAP. Il vous offre une vue d'ensemble sur toutes vos solutions SAP et vous garantit une expérience plus cohérente et intuitive. Ce portail facilite également votre travail grâce à une vue complète sur votre portefeuille de produits. Pour en savoir plus sur le portail SAP for Me et sur la fonctionnalité "Obtenir de l'assistance" n'hésitez pas à vous inscrire à notre webdiffusion d'assistance.

Links:

Registration

no Recording

no PDF

Date: June 12 2024, 16:30 - 17:30 pm (CEST)

SAP for Me es su punto de entrada central y personalizado al soporte de SAP. Proporciona transparencia en todas sus soluciones SAP y garantiza una experiencia de soporte consistente. SAP for Me facilita su trabajo de soporte con una vista integral de su cartera de productos en un solo lugar.

Únase a este webcast de soporte para obtener más información sobre SAP for Me y su aplicación Get Support.

Links:

Registration

no Recording

no PDF

Date: June 19 2024, 15:00 - 16:00 pm (CEST)

In this Webinar you will learn about the Support Resources that are available to you as an SAP Customer. The objective is to provide you with the information you need to successfully engage with our Support Organisation.

Agenda

- Customer Interaction Center (CIC) Overview

- Introduction to the SAP for Me Portal

- User Management

- Case Management

- How to Download Software

- System Administration

- How to Request a License Key

- Self Service and Support Channels

Links:

Registration

no Recording

no PDF

By using this link you will get access to additional related Knowledge Transfer Webcast content

Please click here

Date: October 04, 2023 - 11:00 - 12:00 am (CEST)

Join this support webcast to learn more about SAP for Me, with SAP for Me you can:

• Have a single point of contact for all support-related issues and questions

• Easily find the information and support you need

• Carry out self-services, e.g., the provision of cloud systems

• Get a holistic view of your licenses, orders and usage status

The Get Support application provides instant solutions to solve your product issue or offers a step-by-step guided support experience to help you to define your issue.….

Allow the embedded artificial intelligence services to recommend selections for you, then guide you to the most suitable support channel (Case, Expert Chat, Schedule an Expert, Ask an Expert Peer, SAP Community,)

Links:

Registration

Date: August 30, 2023 - 19:00 - 20:00 pm (CEST)

Participe deste webcast de suporte para saber mais sobre o aplicativo Get Support, incluindo as etapas para relatar e gerenciar seu caso.

Nossa equipe orientará você sobre os elementos para ajudá-lo a melhorar a qualidade do caso que está sendo criado e, em geral, melhorar sua experiência de suporte com a SAP. O objetivo é que você compreenda os processos da SAP que deve seguir para obter os melhores resultados de seu engajamento com a SAP.

Learning objectives:

• Melhores práticas para criação de casos e permitir que você obtenha o melhor de seu suporte da SAP.

Links:

Registration

Date: August 23, 2023 - 19:00 - 20:00 pm (CEST)

Únase a este webcast de soporte para obtener más información sobre la aplicación Obtener soporte, incluidos los pasos para informar y gestionar su caso.   

Nuestro equipo lo guiará a través de los elementos para ayudarlo a mejorar la calidad del caso que se está creando y, en general, mejorar su experiencia de soporte con SAP. El objetivo es que comprenda los procesos de SAP que se espera que siga para obtener los mejores resultados de su compromiso de SAP.

Learning Objectives:

• Mejores prácticas para la creación de casos y que le permiten sacar lo mejor de su soporte de SAP.

Links:

Registration

Date: August 16, 2023 - 16:00 - 17:00 am (CEST)

Join this support webcast to learn more about the Get Support application including the steps to report and manage your case.  

Our team will walk you through the elements to help you improve the quality of the case being created and generally enhance your support experience with SAP. The aim is that you will understand the SAP processes that you are expected to follow to get the best results from your SAP engagement.

Learning Objectives:

• Best practices for case creation and enabling you to get the best out of your support from SAP.

Links:

Registration

Date: August 16, 2023 - 11:00 - 12:00 pm (CEST)

Join this support webcast to learn more about SAP for Me, your personalized, central point of entry into SAP support and a walk through the new support experience in SAP for Me.

When you use SAP Support with SAP for Me, you can:

• Have a single point of contact for all support-related issues and questions
• Easily find the information and support you need
• Carry out self-services, e.g., the provision of cloud systems
• Get a holistic view of your licenses, orders and usage status

The Get Support application provides instant solutions to solve your product issue or offers a step-by-step guided support experience to help you to define your issue.….

Allow the embedded artificial intelligence services to recommend selections for you, then guide you to the most suitable support channel (Case, Expert Chat, Schedule an Expert, Ask an Expert Peer, SAP Community,)

Links:

Registration

Date: July 13, 2023 - 15:00 - 16:00 pm (CEST)

Participez à ce séminaire de support pour en savoir plus sur SAP for Me, votre point d'entrée central et personnalisé dans le support SAP et découvrez la nouvelle expérience de support de SAP for Me !

Lorsque vous utilisez le support avec SAP for Me, vous pouvez :

Disposer d'un point de contact unique pour toutes les questions et problèmes liés au support

Trouvez facilement les informations et le support dont vous avez besoin

Exécution des libres-services, par exemple, la mise à disposition de systèmes Cloud

Obtenir une vue holistique de vos licences, de vos commandes et de votre statut d'utilisation

L'application « Obtenir de l'aide » fournit des solutions instantanées pour résoudre le problème de votre produit ou propose une expérience d'assistance guidée étape par étape pour vous aider à définir votre problème.

Cette application vous permet egalement d’accéder aux services d'intelligence artificielle intégrés et de de vous conseiller des sélections, puis de vous guider vers le canal de support le plus approprié ( déclarer un cas, « Expert Chat », « Schedule an Expert », « Ask an Expert Peer », la SAP Communauté : « SAP Community »,)

Links:

Recording
PDF

Date: July 12, 2023 - 03:00 - 04:00 am (CEST)

“Get Support” 애플리케이션은 기존에 분리된 서포트 기능

Report an incident, Expert Chat, Schedule an Expert, Ask an Expert Peer 그리고 SAP Community 등 기능들을 한곳에 종합하여 서포트를 제공하는 통합 어플리케이션입니다.

제품 이슈에 대한 충분한 정보를 제공한다면 인공지능은 과거에 보고된 유사 사례의 성공률을 기반으로 정확한 이슈 분류를 예측하고 이슈를 빠르고 효율적으로 해결할 수 있는 가장 적합한 지원 채널을 추천합니다.

본 세션에 참여하시어 SAP for Me의 새롭게 변경된 서포트 기능 - “Get Support” application에 대해 더 많은 정보를 확인하시기 바랍니다.

Links:

Recording
PDF

Date: July 12, 2023 - 11:00 - 12:00 am (CEST)

Join this support webcast to learn more about SAP for Me, your personalized, central point of entry into SAP support and a walk through the new support experience in SAP for Me. 

When you use SAP Support with SAP for Me, you can:

• Have a single point of contact for all support-related issues and questions

• Easily find the information and support you need

• Carry out self-services, e.g., the provision of cloud systems

• Get a holistic view of your licenses, orders and usage status

The Get Support application provides instant solutions to solve your product issue or offers a step-by-step guided support experience to help you to define your issue.….

Allow the embedded artificial intelligence services to recommend selections for you, then guide you to the most suitable support channel (Case, Expert Chat, Schedule an Expert, Ask an Expert Peer, SAP Community)

Links:

Recording

PDF

Date: July 05, 2023 - 18:00 - 19:00 pm (CEST)

Join this support webcast to learn more about SAP for Me, your personalized, central point of entry into SAP support and a walk through the new support experience in SAP for Me. 

When you use SAP Support with SAP for Me, you can:

• Have a single point of contact for all support-related issues and questions
• Easily find the information and support you need
• Carry out self-services, e.g., the provision of cloud systems
• Get a holistic view of your licenses, orders and usage status

The Get Support application provides instant solutions to solve your product issue or offers a step-by-step guided support experience to help you to define your issue.….
 

Allow the embedded artificial intelligence services to recommend selections for you, then guide you to the most suitable support channel (Case, Expert Chat, Schedule an Expert, Ask an Expert Peer, SAP Community,)

Links:
Recording
PDF

Date: July 05, 2023 - 03:00 - 04:00 am (CEST)

このセッションでは、パーソナライズされたSAP サポートへのセントラルエントリポイントであるSAP for Me の詳細とSAP for Me の新しいサポートエクスペリエンスについて説明します。

SAP for Me より、以下のサポートをご利用いただけます。

•サポート関連のすべての問題および質問に対する単一の連絡窓口になります。

• 必要な情報とサポートを簡単に検索できます。

• クラウドシステムのプロビジョニングなどのセルフサービスを実行できます。

• ライセンス、オーダー、使用ステータスの全般的なビューを取得できます。

「サポートを利用する」アプリケーションは、製品の問題を解決するための即時のソリューションを提供するか、問題を定義するのに役立つステップバイステップのガイド付きサポート体験を提供します。

•埋め込まれた人工知能サービスにより最も適切なサポートチャネル（ケース、Expert Chat、Schedule an Expert、Ask an Expert Peer、SAP Community） に案内します。

Links:

Recording
PDF

Date: July 05, 2023 - 15:00 - 16:00 pm (CEST)

Participez à ce séminaire de support pour en savoir plus sur SAP for Me, votre point d'entrée central et personnalisé dans le support SAP et découvrez la nouvelle expérience de support de SAP for Me !

Lorsque vous utilisez le support avec SAP for Me, vous pouvez :

Disposer d'un point de contact unique pour toutes les questions et problèmes liés au support

Trouvez facilement les informations et le support dont vous avez besoin

Exécution des libres-services, par exemple, la mise à disposition de systèmes Cloud

Obtenir une vue holistique de vos licences, de vos commandes et de votre statut d'utilisation

L'application « Obtenir de l'aide » fournit des solutions instantanées pour résoudre le problème de votre produit ou propose une expérience d'assistance guidée étape par étape pour vous aider à définir votre problème.

Cette application vous permet egalement d’accéder aux services d'intelligence artificielle intégrés et de de vous conseiller des sélections, puis de vous guider vers le canal de support le plus approprié ( déclarer un cas, « Expert Chat », « Schedule an Expert », « Ask an Expert Peer », la SAP Communauté : « SAP Community »,)

Links:

Recording
PDF

Date: May 17, 2023 - 03:00 - 04:00 am (CEST)

このセッションでは、SAP for Me の新しいサポートエクスペリエンスについて説明します。 

「サポートを利用する」アプリケーションは、製品の問題を解決するための即時のソリューションを提供するか、問題を定義するのに役立つステップバイステップのガイド付きサポート体験を提供します。 

埋め込まれた人工知能サービスにより最も適切なサポート チャネル (ケース、Expert Chat、Schedule an Expert、Ask an Expert Peer、SAP Community) に案内します。

Links:
Recording
PDF

Date: May 16, 2023 - 11:30 - 12.30 pm (CEST)

Dans cette session, nous allons vous présenter la nouvelle expérience de support sur le site de SAP for Me. 

L'application « Obtenir de l'aide » fournit des solutions instantanées pour résoudre le dysfonctionnement de votre logiciel, ou vous propose une assistance guidée étape par étape pour vous aider à définir une solution à ce problème. 

Cette application vous offre egalement des services d'intelligence artificielle intégrée et recommande des sélections pour vous, et vous permet de vous orienter vers le moyen de support le plus adapte pour vous (demande de support, Expert Chat, Schedule an Expert, Ask an Expert Peer, SAP Community). 

Links:
Recording
PDF

Date: May 10, 2023 - 17:00 - 18.00 pm (CEST)

En esta sesión, le guiaremos por la nueva experiencia de soporte en SAP for Me 

La aplicación Obtener soporte proporciona soluciones instantáneas para resolver el problema de su producto u ofrece una experiencia de soporte guiada paso a paso para ayudarle a definir su problema. 

Permita que los servicios de inteligencia artificial integrados le recomienden selecciones y, a continuación, lo guíen hacia el canal de soporte más adecuado (Caso, Expert Chat, Schedule an Expert, Ask an Expert Peer, SAP Community) 

Links:
Recording
PDF

Date: May 10, 2023 - 18:00 - 18:30 pm (CEST)

SAP for Me is your personalized, central point of entry into SAP support. It gives you transparency across all your SAP solutions and ensures a consistent support experience. SAP for Me makes your support work easier with a comprehensive view of your product portfolio in one place. Join this support webcast to learn more about SAP for Me, including the deprecation of the SAP ONE Support Launchpad home page as a gateway to applications.

When you use SAP Support with SAP for Me, you can:

• Have a single point of contact for all support-related issues and questions

• Easily find the information and support you need

• Carry out self-services, e.g. B. the provision of cloud systems

• Get a holistic view of your licenses, orders and usage status

Links:
Recording
PDF

Date: May 09, 2023 - 03:00 - 04:00 am (CEST)

본 세션에서는 SAP for Me의 새로운 지원 방법에 대해 설명합니다 

'지원 받기' 애플리케이션은 제품 이슈를 해결하기 위한 즉각적인 솔루션을 제공하거나 문제를 정의하는 데 도움이 되는 단계별 지원 환경을 제공합니다 

내장된 인공지능 서비스가 가장 적합한 지원 채널(케이스 생성, 전문가 채팅, 전문가 예약, 전문가 피어, SAP 커뮤니티)로 안내합니다 

Links:
Recording

PDF

Date: May 04, 2023 - 15:00 - 16.00 pm (CEST)

Nesta sessão, guiaremos você através da nova experiência de suporte no SAP for Me 

A aplicação de Obter Suporte proporciona soluções instantâneas para resolver problemas de produtos ou oferece uma experiência de suporte de um passo a passo guiado para auxiliar você a definir o problema 

Permita que os serviços de inteligência artificial integrados recomende seleções para você e, em seguida, oriente você para o canal de suporte mais adequado (Case, Expert Chat, Schedule an Expert, Ask an Expert Peer, SAP Community) 

Links:
Recording
PDF

Date: May 02, 2023 - 06:30 - 07.30 am (CEST)

In this session, we will walk you through the new support experience in SAP for Me 

The ‘Get Support’ application provides instant solutions to solve your product issue or offers a step-by-step guided support experience to help you to define your issue 

Allow the embedded artificial intelligence services to recommend selections for you, then guide you to the most suitable support channel (Case, Expert Chat, Schedule an Expert, Ask an Expert Peer, SAP Community)

Links:
Recording
PDF

Date: April 27, 2023 - 09:00 - 10.00 am (CEST)

In dieser Sitzung führen wir Sie durch die neue Supporterfahrung in SAP for Me  

Die "Get Support" Anwendung bietet sofortige Lösungen zur Lösung Ihres Produktproblems oder bietet eine schrittweise geführte Support-Erfahrung, die Ihnen hilft, Ihr Problem zu definieren. 

 Erlauben Sie den eingebetteten künstliche Intelligenz Diensten, Ihnen eine Auswahl zu empfehlen, und um Sie dann am besten geeigneten Support-Kanal zu leiten(Fall, Experten-Chat, Planen Sie einen Experten, Fragen Sie einen Experten-Peer, SAP-Community

Links:
Recording
PDF

Date: April 26, 2023 - 19:00 - 20:00 pm (CEST)

In this session, we will walk you through the new support experience in SAP for Me 

The ‘Get Support’ application provides instant solutions to solve your product issue or offers a step-by-step guided support experience to help you to define your issue 

Allow the embedded artificial intelligence services to recommend selections for you, then guide you to the most suitable support channel (Case, Expert Chat, Schedule an Expert, Ask an Expert Peer, SAP Community)

Links:
Recording
PDF

Date: April 26, 2023 - 03:00 - 04:00 am (CEST)

来る 5月下旬から SAP for Me がサポート関連のトピックや質問に関する唯一のエントリーポイントになり、SAP ONE Support Launchpad からはアクセスできなくなります。

SAP for Me ポータルは、すべてのサービスおよびサポートアプリケーションにアクセスすることができます。

本セッションで全体像を把握いただくことでスムーズに新しいプラットフォームへ移行いただけます。特に、日本語画面で新しく更新された重要機能についてご紹介いたします。 

主な紹介内容：

• SAP for Me ホームページ

• カスタマーダッシュボード

• 主要機能を簡単に見つけるための利用方法

Links:
Recording
PDF

Date: April 25, 2023 - 15:00 - 15.30 pm (CEST)

O SAP for Me é o seu ponto de entrada central personalizado para o suporte da SAP. Ele fornece transparência em todas as suas soluções SAP e garante uma experiência de suporte harmonizada. A plataforma do SAP for Me facilita as tarefas relacionadas ao suporte com uma visão completa de seu portfólio de produtos em um só lugar. Participe deste Webcast de suporte para saber mais sobre o SAP for Me, incluindo o desuso da página inicial do SAP ONE Support Launchpad como único acesso as aplicações.

Ao interagir com o suporte da SAP por meio do SAP for Me, você pode:

• Ter um ponto de entrada único para todos os tópicos e perguntas relacionados ao suporte da SAP 
• Encontrar facilmente as informações e a ajuda de que você precisa
• Realizar autosserviços, como provisionamento de sistemas Cloud
• Obter uma visão abrangente de suas licenças, pedidos e status de consumo

Links:
Recording
PDF

Date: April 25, 2023 - 10:00 - 10.30 am (CEST)

SAP for Me constitue votre point d'entrée central personnalisé vers le support de SAP.  

Ce portail offre une transparence sur toutes vos solutions SAP, et vous garantit une expérience de support harmonisée.  

SAP for Me facilite les tâches liées à votre support, avec une vue complète de votre portefeuille de logiciels, en un seul endroit. 

Si vous souhaitez obtenir plus d’informations sur notre nouveau portail, y compris la migration de la page d'accueil et accès aux applications du SAP ONE Support Launchpad, nous vous invitions à participer à ce séminaire en ligne.  
 

Lorsque vous vous engagez avec le support du portail SAP for Me, vous pouvez : 

• disposer d'un point d'accès unique pour tous les sujets et questions concernant une l'assistance technique 
• trouver facilement les informations et l'aide dont vous avez besoin 
• exécuter des services en libre-service, tels que le provisionnement du système cloud 
• obtenir une vue globale de vos licences, commandes et statut d’utilisation  

Links:
Recording
PDF

Date: April 24, 2023 - 16:00 - 16.30 pm (CEST)

SAP for Me es su punto de entrada central personalizado al soporte de SAP. Él proporciona transparencia en todas sus soluciones de SAP y garantiza una experiencia de soporte armonizada. SAP for Me facilita las tareas relacionadas con el soporte con una vista integral de su cartera de productos, todo en un solo lugar. Únase a este webcast de soporte para obtener más información sobre SAP for Me, incluida el decenso de la página inicial de SAP ONE Support Launchpad como acceso a las aplicaciones. 

Cuando usted interactúa con el soporte de SAP con SAP for Me, puede:

• Tener un punto de entrada único para todos los temas y preguntas relacionados con el soporte
• Encontrar fácilmente la información y la ayuda que necesita
• Realizar autoservicios, como el aprovisionamiento de sistemas en la nube
• Obtener una visión holística de sus licencias, pedidos y estado de consumo

Links:
Recording
PDF

Date: April 19, 2023 - 11:00 - 11.30 am (CEST)

SAP for Me ist Ihr personifizierter, zentraler Einstiegspunkt in den SAP Support. Es ermöglicht Ihnen Transparenz über alle Ihre SAP-Lösungen und sorgt für ein einheitliches Support-Erlebnis. SAP for Me erleichtert Ihnen die Arbeit im Support mit einer umfassenden Sicht auf Ihr Produktportfolio an einem einzigen Ort. Nehmen Sie an diesem Support-Webcast teil, um mehr über SAP for Me zu erfahren, einschließlich der Abwertung der SAP ONE Support Launchpad-Startseite als Zugang zu Anwendungen.   

Wenn Sie den SAP-Support mit SAP for Me nutzen, können Sie: 

• eine zentrale Anlaufstelle für alle supportbezogenen Themen und Fragen haben    
• die benötigten Informationen und Hilfestellungen leicht finden  
• Self-Services durchführen, z. B. die Bereitstellung von Cloud-Systemen  
• einen ganzheitlichen Überblick über Ihre Lizenzen, Bestellungen und den Verbrauchsstatus erhalten 
   

Links:
Recording
PDF

Date: April 24, 2023 - 11:00 - 11.30 am (CEST)

SAP for Me is your personalized, central point of entry into SAP support. It gives you transparency across all your SAP solutions and ensures a consistent support experience. SAP for Me makes your support work easier with a comprehensive view of your product portfolio in one place. Join this support webcast to learn more about SAP for Me, including the deprecation of the SAP ONE Support Launchpad home page as a gateway to applications.

When you use SAP Support with SAP for Me, you can:

• Have a single point of contact for all support-related issues and questions

• Easily find the information and support you need

• Carry out self-services, e.g. B. the provision of cloud systems

• Get a holistic view of your licenses, orders and usage status

Links:
Recording
PDF

Date: April 19, 2023 - 10:00 - 10:30 am (CST) - China time!

• SAP for Me 是您获取 SAP 支持的个性化集成入口，可使您使用的各 SAP 解决方案更为清晰透明，从而保证更高效协调的用户支持体验。
  
  
• SAP for Me 通过“端对端”的视角，将产品信息汇聚在一个入口，使您获得支持变得更加便捷。
  
  
• 通过此次的网络研讨会可以让您更进一步的了解 SAP for Me， 包括 SAP One Support Launchpad 主页也将不再是各项应用的主要入口。
  
  
• 当通过 SAP for Me 获取支持时， 您可以：
  
  
• · 仅用一个入口便可了解支持相关的所有主题和问题
• · 轻松找到需要的信息并帮助到您
• · 开启自助服务渠道，如云系统配置
• · 看到所购买的许可（licenses ），订单(orders)和产品使用情况的全局概览 
   

Links:
Recording
PDF

Date: April 19, 2023 - 10:30 - 11.30 am (CEST)

In this session, we will walk you through the new support experience in SAP for Me 

The ‘Get Support’ application provides instant solutions to solve your product issue or offers a step-by-step guided support experience to help you to define your issue 

Allow the embedded artificial intelligence services to recommend selections for you, then guide you to the most suitable support channel (Case, Expert Chat, Schedule an Expert, Ask an Expert Peer, SAP Community)

Links:
Recording
PDF

Date: April 19, 2023 - 06:00 - 06.30 am (CEST)

SAP for Me is your personalized, central point of entry into SAP support. It gives you transparency across all your SAP solutions and ensures a consistent support experience. SAP for Me makes your support work easier with a comprehensive view of your product portfolio in one place. Join this support webcast to learn more about SAP for Me, including the deprecation of the SAP ONE Support Launchpad home page as a gateway to applications.

When you use SAP Support with SAP for Me, you can:

• Have a single point of contact for all support-related issues and questions

• Easily find the information and support you need

• Carry out self-services, e.g. B. the provision of cloud systems

• Get a holistic view of your licenses, orders and usage status

Links:
Recording
PDF

Date: April 18, 2023 - 03:00 - 03.30 am (CEST)

SAP for Me is your personalized, central point of entry into SAP support. It gives you transparency across all your SAP solutions and ensures a consistent support experience. SAP for Me makes your support work easier with a comprehensive view of your product portfolio in one place. Join this support webcast to learn more about SAP for Me, including the deprecation of the SAP ONE Support Launchpad home page as a gateway to applications.

When you use SAP Support with SAP for Me, you can:

• Have a single point of contact for all support-related issues and questions

• Easily find the information and support you need

• Carry out self-services, e.g. B. the provision of cloud systems

• Get a holistic view of your licenses, orders and usage status

Links:
Recording
PDF

Date: April 12, 2023 - 18:00 - 18.30 pm (CEST)

SAP for Me is your personalized, central point of entry into SAP support. It gives you transparency across all your SAP solutions and ensures a consistent support experience. SAP for Me makes your support work easier with a comprehensive view of your product portfolio in one place. Join this support webcast to learn more about SAP for Me, including the deprecation of the SAP ONE Support Launchpad home page as a gateway to applications.

When you use SAP Support with SAP for Me, you can:

• Have a single point of contact for all support-related issues and questions

• Easily find the information and support you need

• Carry out self-services, e.g. B. the provision of cloud systems

• Get a holistic view of your licenses, orders and usage status

Links:
Recording
PDF