Muhammad Alam is an incoming Member of the Executive Board of SAP SE for SAP Product Engineering. He is currently President and Chief Product Officer for SAP Intelligent Spend and Business Network (ISBN) Product Engineering and General Manager for SAP Business Network, where he is charged with executing on SAP’s future-forward strategy.

In his role as a member of the Executive Board of SAP SE, Muhammad will have responsibility company-wide for all business software applications, including business functions ranging from product strategy and management to development and innovation.

As President and Chief Product Officer for ISBN, Muhammad is responsible for procurement, travel and expense, and contingent workforce product engineering, as well as the business network, which allows customers to connect with millions of trading partners in near real-time. His organizations work together with ISBN’s Marketing & Solutions and Customer Success teams, focused on bringing market-leading cloud solutions to customers worldwide so they can realize greater visibility across enterprise spend and manage supply chain disruption.

Previously, Muhammad was Corporate Vice President, Dynamics 365 at Microsoft, where he led product management and engineering for all operations-focused applications in the portfolio. He has also held roles at Capgemini and Ernst & Young LLP, focused on supply chain management.

Muhammad, a Certified Public Accountant, earned a bachelor’s degree in accounting from Morehouse College in Atlanta, where he currently resides. 

Thomas Saueressig is a member of the Executive Board of SAP SE. He heads the Customer Services & Delivery Board area with global responsibility for long-term customer value in the cloud. This includes all business areas in customer services, comprising professional services, premium engagements, customer innovation services, and customer support. In addition, Saueressig leads cloud infrastructure, cloud operations, cloud lifecycle management, and private cloud delivery for SAP’s global customer base.

The goal of the Customer Services & Delivery organization is to further increase customer satisfaction by ensuring that customers get the best services, tools, and support to accelerate their cloud transformation and adoption of artificial intelligence (AI) through the immense value of the integrated SAP portfolio. SAP helps customers to drive their business transformation effectively while maximizing the benefits of the cloud and AI.

Previously, as a member of the Executive Board of SAP SE, Saueressig led the SAP Product Engineering Board area and was responsible for the company’s entire application portfolio. This also included cloud offerings, the global SAP Labs Network, the SAP Enterprise Adoption organization, and development priorities. These priorities encompassed innovation, AI, integration, design and user experience, cloud operational excellence, and the overall quality and security of SAP software products.

Before being appointed the head of SAP Product Engineering, Saueressig was chief information officer (CIO) and global head of IT Services at SAP. As CIO, he was responsible for SAP’s IT strategy and execution following a cloud-first approach. Under his leadership, the IT organization pioneered new business models and significantly advanced SAP’s own cloud transformation. Saueressig started his career at SAP in consulting in 2004 before moving on to spend time abroad and holding various management positions with growing responsibility across SAP.

Saueressig has a degree in Business Information Technology from the University of Cooperative Education in Mannheim (Germany) and a joint executive MBA from ESSEC Business School (France) and Mannheim Business School (Germany).

Since April 2022, Saueressig has been a member of the Board of Directors of Nokia.

Follow Thomas Saueressig on LinkedIn.

Michael leads the SAP BTP Foundation unit in SAP’s Technology & Innovation board area, operationalizing the Chief Technology Officer function for SAP. Michael’s team prioritizes security, reliability, and next-generation user experience for SAP Business Technology Platform (SAP BTP) as the centerpiece of SAP’s product strategy. SAP BTP is the solid technical foundation for our customers’ success with SAP solutions and the enabler for the development of Generative AI powered applications across the SAP ecosystem.

Michael’s core leadership values are trust, transparency, and perseverance. His authentic and pragmatic leadership style inspires others to bring SAP’s vision to life. Michael holds a Ph.D. in computer science and a diploma in media computer science from Technische Universität Dresden. Michael has been at SAP since 2006, when he started as a Research Associate. Since then, he has held various technical leadership roles from Development Manager to Senior Vice President & Managing Director of SAP Labs Dresden.

Abdel Altabarani is the SAP Technology and Security lead for Accenture’s internal Global IT organization. Abdel plays a critical role in accelerating the SAP transformation journey, aligning with Accenture Business strategic objectives, powered by RISE with SAP, to provide current, secure, integrated, scalable, intelligent, and innovative solutions across SAP and integrating applications. Abdel’s team provides, around-the-sun, support, encompassing all Technology and Security areas.

In a significant milestone in October 2022, Abdel played a key leadership role in the migration of Accenture, Global IT, entire SAP landscape from a multi-Hyper-scaler private cloud to “RISE with SAP, Operate with Accenture", for Large Enterprise, as the first Large scale business, to consume RISE as Tech Managed Service, leveraging Azure Hyper-scaler on a modern SAP S/4HANA platform.

As a leading credential in the market, Abdel partners with Accenture’s Finance & SAP Go To Market group to share the Accenture, Global IT, internal story as a first and best credential, with other customers. Abdel earned his Master’s degree in Electrical Engineer from the University of Illinois

Jonas Andrulis has been working with software and intelligent systems since 1998, often close to academic innovation, and has published numerous papers in the research community. After studying industrial engineering at KIT in Karlsruhe and writing a thesis on Bayesian networks, he worked as a consultant in the field of AI and modeling. He successfully founded two AI software companies: The first to plan and optimize logistics, the second to optimize human-in-the-loop training and the validation of deep learning algorithms in human-machine interactions. After three years as Engineering Manager for AI research in Apple's Special Projects Group in Cupertino and later in AI research at Siri, he founded Aleph Alpha in Heidelberg in 2019, the third AI start-up with a focus on innovation and application of sovereign generalizing artificial intelligence. Since then, Aleph Alpha has raised a total of 500 million euros from some of the best European deep-tech investors and strategic partners with the aim of establishing independent cutting-edge AI research and providing basic technology for a new type of information-based value creation.

Since 2019 in charge of SAP-related activities at Moët Hennessy, responsible for the SAP Centre of Excellence and Director of the SAP S/4HANA transformation program.

Previously 17 years' experience in consulting firms (Capgemini, Plaut, CGI) as an SAP Manager in the implementation of SAP solutions for major international groups.

Vijay has over 22 years of experience in the information technology and services industry. He is a seasoned leader and strategist who is passionate about enabling business growth and innovation through digital transformation and IT optimization. As the Vice President of IT at Mindsprint, a Olam group company which is a global leader in food and agri-business, he oversees the SAP landscape and solutions across 60 countries and 18 business units.

His experience includes business process re-engineering, SAP implementation, global delivery, and IT governance. He has successfully led multiple large-scale and complex projects that have delivered significant value and impact for Olam and its stakeholders, such as the implementation of a common ERP platform, the integration of acquired businesses, the automation of key processes, and the adoption of cloud and data analytics solutions. He is also committed to fostering a culture of collaboration, excellence, and learning within the IT organization and across the enterprise..

Kurt Bauer is globally responsible for SAP MaxAttention as well as other Premium Engagements from SAP that support front running SAP customers in planning, adopting, and operating their end-to-end SAP landscape and enhancing their enterprise architecture dimensions along their target operating models.

Premium Engagements represent more than 20 years of expertise from long-term support of industry-leading companies around the world, especially in challenging and complex situations, and a tight collaboration with SAP engineering functions. The mission: to ensure that SAP’s top customers are safeguarded on their transformation journeys and as they adopt the latest SAP innovations, such as Business AI and SAP cloud benefits.

Kurt joined SAP in 1995 as an Oracle database expert. He developed his career in service, product development, and knowledge management functions, holding several patents for SAP. In 2013, Kurt engaged into the SAP China Growth Plan and from 2015, he lived in Beijing to serve customer programs and develop SAP capabilities. In 2017, he was appointed head / GM of SAP Digital Business Services in Greater China. In 2021, he returned to SAP headquarters to take on the role as global head of SAP MaxAttention and premium engagements. Kurt’s work ethic is characterized by a strong interest in our customers’ digital challenges and a commitment to systematically address them with SAP best practices and expertise-led guidance. His credo: “Only our customers’ success is our success!”

Andre Bechtold serves as the Senior Vice President and Head of Solution & Innovation Experience at SAP. In this capacity, he is responsible for providing product and solution learning and enablement opportunities for customers, partners, and employees. He oversees SAP learning, training, customer demos, and the SAP Experience Centers.

Leading the Solution & Innovation Experience unit, Bechtold spearheads efforts to deliver standardized content and resources while focusing on re-usability. His mandate includes enhancing self-service options and accelerating time to customer at every touchpoint. With a customer-centric approach and a focus on modularity across all assets, Bechtold has played a pivotal role in driving customer satisfaction and loyalty.

Bechtold began his career at SAP as a student in 2004. Since then, he has held several management positions in Global Support Operations, Development, and Strategic Financial Planning. From 2016 to 2017, Bechtold led the product management and launch of the Digital Boardroom. From 2019 to 2021, he served as the Chief of Staff to the CEO, contributing and defining the strategy to transform SAP into a cloud-based enterprise as well of steering the introduction of RISE with SAP. In 2020, he was additionally appointed as Senior Vice President and Head of Strategic and Corporate Services.

Igor Becker started at SAP SE in 2004 after studying at TH Hochschule Karlsruhe (now KIT) and working in an SAP consulting company. In first 10 years at SAP Igor was part of development teams in Supply Chain Planning (APO) and Manufacturing. As part of Manufacturing team he built out of an Proof-of-Concept a product known today as Plant Connectivity. Taking the challenge of optimizing SAP’s warehousing offering Igor and team delivered the best practices for SAP EWM. The seconds 10 years with SAP Igor spent at Customer Services working in numerous customer engagements to optimize warehousing, manufacturing and supply chain solutions on process and on technical levels. Currently Igor is leading one of the Centers-of-Expertise in EMEA focusing on production planning, manufacturing, asset management and other SAP logistics topics.

Maria Berg is a distinguished representative of the Premium Hub Center of Expertise at SAP, where she plays a pivotal role in driving Clean Core services for Preferred Success and Premium Engagements. With a keen focus on scope, toolsets, and methodology of the offerings, Maria ensures the delivery of exceptional services. Leveraging her background in financial data quality, she spearheads the Data dimension of Clean Core.

Maria's professional journey is marked by proficiency in service delivery, project management, and content creation and management.

Matthias is a seasoned professional with extensive experience in the field of Application Lifecycle Management (ALM) within the SAP ecosystem. He currently serves as the leader of the Regional Implementation Group, where he oversees ALM service delivery, service development, and product management for some areas of SAP's ALM products. His responsibilities also include managing the transition from SAP Solution Manager to SAP Cloud ALM.

Matthias began his career in 1999 as a technical consultant at an SAP partner, specializing in SAP performance analysis and optimization. In 2001 Matthias was engaged by SAP to support the ramp up of new remote service delivery team in Japan and to establish regional technical second level support in Asia-Pacific Japan region. Since joining SAP in 2005, Matthias has held various roles, including Technical Quality Manager and Engagement Architect for the SAP MaxAttention engagement of a strategic global SAP customer.

Matthias holds a Diploma Degree in Physics from the University of Tübingen, Germany.

Vincent Blondel is a seasoned IT professional with over 25 years in IS management, architecture and transformation. His professional journey has lead him in various industries, including telcos, retail, mobility services, finance and IS consultancy.

Vincent is now leading the architecture at Moët Hennessy, the Wines and Spirits division of LVMH.

Vincent has a long experience in the definition and implementation of large transformation plan in international and multicultural contexts with strong expertise in IS architecture practices and framework, keeping a strong focus on impact and value.

He has also managed innovation initiatives in the IoT and AI field (connected vehicles, AI driven image analysis, behavioral analysis …).

Claude Boivin serves as Senior Vice President, End-to-End Sales and Supply Chain Solutions at HP. In this role, Claude is responsible for the strategy and implementation of the digital solutions that support the Lead to Cash and Supply Chain organizations with a goal to support a sales fulfilment ecosystem that enables a seamless customer experience and stronger architecture alignment.

Prior to his current role, Claude was VP of ERP Supply Chain and Finance IT. Claude joined HP in 1996 as an IT Program Manager. Until 2006, he held various leadership positions in the US and Europe.  He then left HP to take on a leadership position as a Senior Vice President for logistics service provider, Geodis, overseeing major accounts. Following that, he stepped into the roles of CIO and COO for the French Lottery. In 2018, he returned to HP to lead the HP S4 implementation Project.

Claude is a HP veteran and transformational leader that is focused on delivering the necessary solutions and capabilities for the company to grow. He has overseen the strategic operations of solutions and systems such as CRM, Sales Compensation, CPQ, S4 and more – ultimately providing greater agility, consistency, and interoperability.

Claude holds a master’s degree in Airplane Engineering and Computer Science from ISAE-SUPAERO – the Institute of Superior Aeronautics and Space in France.

He resides in Palo Alto, California.

Valentijn Bonger is the Chief Information Officer (CIO) at Climeworks, a Swiss scale-up specializing in Direct Air Capture (DAC) technology. Climeworks, founded in 2009, runs the world’s largest operational direct air capture plants exclusively on renewable energy and ensures that the captured CO2 is removed from the atmosphere and safely and permanent stored underground.

The company was recently recognized this year as one of Fast Company’s World's 50 Most Innovative Companies in 2024,

To effectively manage its rapid growth, Climeworks sought a scalable ERP solution and recently made a strategic decision to partner with SAP. By adopting RISE with SAP S/4HANA Public Cloud, SAP BTP and the Signavio and LeanIX business transformation packages, Climeworks has secured a future-proof enterprise solution that will help it to develop, build, and operate direct air capture plants to remove a billion tons of CO2 from the air by 2050.

Valentijn joined Climeworks after a short retirement in 2020 from Accenture where he worked for 35+ years as a Managing Director.  Originally a Dutch citizen, he has lived in the USA and France and moved to Switzerland in 2001.

Isabel is currently the Sales Head of CE&S Premium Engagement Services in Middle and Eastern Europe.

She has nearly 30 years of professional experience, starting at SAP in 1996 as a consultant and quickly taking on the orchestration of large and complex SAP programs for global clients as a Project Management Professional (PMP)®.

Responding to customer needs and delivering on promises have always been her passion.

Over the last 14 years, Isabel has held various sales and leadership positions, such as Service Account Executive for the strategic customer segment or Sales Manager for the process and consumer goods industry in Germany.

Isabel has a degree in Computer Science and is a certified Project Manager with official PMP®.

André Christ is General Manager and Co-Founder of LeanIX, an SAP company. The Software-as-a-Service is trusted by over a thousand companies globally. LeanIX is a market leader for Enterprise Architecture Management, helping organizations to navigate their transformation with a data-driven and automated approach enhanced with AI. In November 2023, LeanIX became part of SAP.

Andrew Cross was appointed to the position of Chief Financial Officer of the Asian Infrastructure Investment Bank (AIIB) on January. 1, 2020.

His primary responsibility is to provide strategic and technical leadership in financial and treasury management to ensure AIIB’s sustainable financial strength and steady growth in financial resources. He also prioritizes the safeguarding of AIIB’s Triple A credit ratings in support of the Bank’s overall mission.

Cross joined AIIB in May 2019 and served as the Assistant CFO before his appointment. Prior to this, Cross was the Deputy Treasurer at the International Finance Corporation (IFC), a member of the World Bank Group. He supported the IFC Treasurer in providing leadership and oversight for IFC treasury hub operations in London and Singapore. He joined IFC in January 2006 as a Principal Financial Officer and was a member of the funding team. He was also involved in IFC’s market borrowing operations and its emerging market local currency issuance program.

Cross was an investment banker at Merrill Lynch International from 1993 onwards, initially based in London. He worked as a Director in Debt Capital Markets with responsibilities spanning sovereign, corporate and financial institution clients in the Europe, Middle East and African regions. From 2000 to 2002, he was based in Johannesburg at Merrill Lynch International with responsibilities for Southern Africa debt capital markets.

Cross has an undergraduate degree from the University of Waikato, New Zealand and an MBA from the University of Cranfield, United Kingdom.

Dr. Gero Decker is General Manager for SAP Signavio. He was previously co-founder and CEO of Signavio, a leading provider of process management software with over 2,000 customers and more than 500 employees worldwide, which was acquired by SAP in early 2021. Gero holds a PhD in Business Process Management from the Hasso Plattner Institute in Potsdam, Germany, and is a globally recognized thought leader in process management and business transformation.

Thorsten Diegel is the Portfolio Area Manager for End-to-End Hybrid Operations Services and in this role owns the portfolio of Operations services for our Premium Engagement offerings SAP MaxAttention, SAP ActiveAttention and SAP Value Assurance.

Before taking over this role in November 2018, he was the global service owner for “Transition to Operations (T2O)” as part of SAP Value Assurance and before that Thorsten spent roughly a decade supporting our customers in the area of Data Consistency Management – as part of Premium Hub Center of Expertise in SAP.

After having joined SAP in 2001, he was involved in service delivery and service development in the areas of Sales & Distribution in SAP R/3 as well as SAP Customer Relationship Management.

Reshat Furunzhiev is Chief Innovation Manager in Premium Hub EMEA

In his role, Reshat oversees the premium service delivery for Innovations. He owns the MaxAttention service portfolio for AI, and ensures that strategic MaxAttention engagements in EMEA region adopt SAP Business AI successfully.

Reshat started his career at SAP in 2002. Since than, has worked only in MaxAttention premium delivery organization focusing on Sales & Distribution, SAP Customer Relationship Management, SAP Commerce Cloud,  SAP Mobile , SAP Leonardo,  His primary focus was on system performance and scalability for big enterprise systems. During this time, Reshat has gained an extensive international project and implementation experience.

In 2015, Reshat has extended his subject ownership with the SAP User Experience  and SAP BTP focusing on enterprise adoption, SAP S4HANA clean-core, extensibility, automation, integration, and cloud-native application engineering. He holds the Chief Solution Architect expertise for both subjects.

Since 2023, Reshat leads the SAP Business AI (ML/AI) premium delivery and adoption practice in Premium HUB (CoE) EMEA.

Balaji is heading the Premium Hub Center of Expertise (COE), North America. Balaji is responsible for delivering SAP MaxAttention engineering services for Design, Deployment and Operations of SAP Cloud solutions. SAP MaxAttention CoE team brings deep product expertise to support accelerated adoption of SAP Cloud solutions leveraging best practices and comprehensive solution validation methodology. In addition to proactive services, COE is also responsible to quickly resolve any critical issues to ensure uninterrupted business operations.

Balaji brings ~25 years of deep SAP product expertise with focus on Enterprise Architecture and Digital Supply Chain solutions. Balaji joined SAP in 1999 and worked in SAP Product Development in Walldorf, Germany for 5 years, focusing on SCM product development. Balaji created SC transformation road map for multiple industries focusing on innovation, growth and operational efficiency.  He is the author of SAP Press Book ‘Capable to Match with SAP APO’ and a regular contributor for SCM Experts Magazine. Balaji is frequently invited as guest speaker at universities and speaks about how intelligent technologies and AI are key for accelerating Digital Transformation of our customers.

Balaji is based out of SAP Newtown Square office.

Ingun Ghijs is responsible for the SAP MaxAttention engagement in Belgium and Luxembourg and

Is supporting the ArcelorMittal Europe Long Products Segment’s digital transformation through SAP MaxAttention.

Ingun Ghijs  is Senior all-round SAP engagement lead in multiple Sectors.  Driving teams, supporting customers in their transformation. Pragmatic with a strong focus on results and people.

Jan leads Cloud ERP, which encompasses SAP S/4HANA, SAP’s flagship product for ERP, finance, and supply chain.

In this role he has global responsibility for the development, delivery, and product management of SAP S/4HANA, as well as the Digital Supply Chain portfolio. With SAP S/4HANA, customers have the choice to balance standardization with customization when running their mission critical processes with an intelligent, sustainable ERP system. Jan is also a member of the SAP Engineering Senior Leadership Team.

Prior to his current role, Jan had worked in SAP’s IT Organization as Head of Enterprise Architecture and later as Head of IT Business Services, since 2016. He reported to SAP’s global CIO, representing SAP IT internally and externally. In this role he was responsible for implementing a significant portion of SAP’s product portfolio. He drove SAP IT’s agile transformation and in this way his organization was essential in supporting SAP to become an Intelligent Enterprise.

He moved to the US in 2008 to lead SAP’s Enterprise Content Management (ECM) Practice for North America Consulting. He then worked in the Office of the CEO as part of SAP’s Corporate Strategy Group on Portfolio Strategy and in the Office of the CTO before joining the North America Field Organization in various business development roles as Value and Enterprise Architect

Dominik is Business Senior Manager and Chief Architect in SAP’s Premium Hub CoE, responsible for the definition of portfolio of services, tools and methodologys mainly focusing on Clean Core Transformation services, under the SAP MaxAttention umbrella.

Dominik also leads a team of cloud developers dedicated to inventing modern service delivery approaches and concepts using latest technologies to support customers best in their transformation in a scalable way.

His expertise spans software development, project management, and worldwide implementation of SAP products, complemented by his proficiency in cross topics such as Data Volume Management, Custom Code Management, and Financial Data Quality.

Dr. Philipp Herzig is Chief AI Officer at SAP.

In his role, Herzig oversees SAP’s Business AI efforts from strategy to execution to deliver exciting customer outcomes. Together with his team, he delivers state-of-the art AI services, tools, and technologies, and helps to embed AI across SAP’s entire application and platform portfolio.

Before being appointed to his current role, Herzig was globally responsible for bringing SAP’s product portfolio together in one seamlessly integrated experience for customers, spanning from integration efforts to user experience, and cross-product innovations.

Herzig started his career at SAP in 2009. Since then, he has held various roles as software engineer, architect, product owner and engineering leader at SAP's Innovation Center Potsdam. He led teams in multiple areas across SAP’s portfolio including Real Estate, SAP CPQ, and SAP’s Health applications. In these roles, Herzig focused on cloud-native application engineering, distributed systems, continuous integration and delivery, as well as fostering a culture of high engineering excellence.

Herzig is based in Potsdam, Germany, and holds a PhD in Computer Science from Technische Universität Dresden. Dr. Philipp Herzig Chief AI Officer SAP SE

John is an accomplished technology executive with extensive experience in digital, information technology and engineering from a variety of roles within the energy and telecom industries.  John’s career has been focused on thought leadership and driving strategic outcomes through information and communications technology within highly competitive and dynamic industries.  John has a very pragmatic leadership style with the ability to create and lead high performance teams in supporting key corporate strategies.   Respected for a wide range of business and technology knowledge and an accomplished presenter with a passion for innovation, vision and industry trends.   John thrives on driving simplification in the technology conversation to drive results.

John is a Professional Engineer and resides in Calgary Alberta in the heart of the Canadian Rocky mountains.   He currently sits as an independent Director at Cloud MD based out of Toronto, member of several industry CIO advisory councils, and digital strategic advisor to the Canadian Sports Hall of Fame.

Amit Jain brings over 25 years’ experience in professional services in product organizations. Amit is the Senior Vice President of Enterprise Application Services at Mindsprint, which is is part of Olam Group which currently ranks among the top 30 largest primary listed companies in terms of market capitalisation on SGX-ST. In his past life Amit was with SAP, where he worked in a variety of roles over a 12-year period.

His experience includes several leadership positions in program management, global delivery and strategic accounts management. Amit has lived in 6 countries and worked with a broad spectrum of businesses – large multinationals to smaller local enterprises, delivering to clients in over 45 geographies. 

Amit enjoys challenging the status quo. He believes that the technology business is “all about the people” and is focused on building strong teams and empowering them to deliver sustainably. 

Sven is an AI Architect in the Premium Engagement CoE in EMEA helping SAP customers identify, build and run artificial intelligence implementations. His areas of interest are Generative AI, Retrieval Augmented Generation (RAG) and Machine Learning.

He joined SAP in 2008 as a Business Warehouse Consultant helping customers with their analytics and data warehousing implementations. Working with many of SAP’s largest MaxAttention customers over 16 years gave him the opportunity to learn from the best and to gain a sound knowledge base in the end-to-end ETL processes and analytics needs. Moving and analysing large amounts of records in conjunction with the capabilities of SAP’s SAP HANA in-memory database are his speciality and build the foundation for AI technologies.

Prior to joining SAP, Sven worked for Mercedes Benz for 6 years where he also gained his PhD in production planning and logistics. He also holds a Master in Industrial Engineering and Management from Karlsruhe University in Germany.

Martin serves as Lead Technical Quality Manager for various customers in the utilities industry. In his role he is focusing on innovation and cloud adoption as well as SAP architecture and project safeguarding.

With more that 15 years SAP experience, he held various roles within SAP as Consultant, Customer Service Engagement Manager and Project Manager. Prior to this he was working in strategic management consulting.

Martins passion is to drive innovations in close partnership with his customers.

After studying business administration, Mr. Löbke designed and implemented the SAP modules FI, CO, MM, SD, PM in consulting for various industries.

In 2007, he moved to E.ON into a manager role and was responsible for the SAP financial modules and the introduction of accounting standards.

In 2014, Mr. Löbke was responsible for the IT carve out to Uniper and in particular all SAP applications and since 2017 he has been responsible for the architecture and optimization of the SAP landscape at Uniper. One focus is to keep Uniper's innovative strength state of the art and to impress with modern UIs and technologies through efficiency and user-friendliness. Since then, he and his team have been implementing this successfully and agilely with the digital program 'SAPLAB'. Mr. Löbke is an innovation evangelist.

As SAP’s SVP, Chief Product Officer and Head of Engineering for SAP Ariba, Salvatore Lombardo owns the roadmaps, development, and delivery of SAP's entire procurement portfolio. The SAP Ariba Product Team strives to provide the world’s leading cloud-based spend management solution for any enterprise, best-of-breed, and best-of-suite, unifying the end-to-end SAP procurement portfolio. Salvatore joined SAP in 2003 as a developer and has, since then, held various product and development management roles. In 2007, he moved to SAP Custom Development as program manager, where he delivered several extensive customer-specific development programs with his teams across different industries. He later became Head of Logistics at SAP Custom Development and was responsible for a multi-million P&L. In November 2016, Salvatore Lombardo took over the SAP S/4HANA organization as the Head and CPO of SAP S/4HANA Procurement. The organization expanded and evolved under Salvatore’s leadership into what is now the SAP Ariba Product Team.

Alessandro de Luca is the Group CIO (Chief Information Officer) and Head of Information Technology for Merck KGaA, a Global Science and Technology company with more than 63,000+ employees worldwide, with the headquarters in Darmstadt (Germany). He has been working for Merck since 2011.

His mission is to steer the company's technological direction while ensuring that its digital, Data &IT (DD-IT) function aligns with Merck overarching business goals. His role is integral to transforming how the company operates internally and how it interacts with its customers, ultimately driving growth and innovation, through scaleable solutons around the globe.

Previously, he had been Merck Healthcare CIO serving with a portfolio of solutions for R&D, Marketing & Sales, Commercial, Franchises and being. He joined Merck as responsible for the Merck Healthcare Supply Chain operations including E2E planning, physical distribution & warehousing.

Prior to Merck KGaA, Alessandro worked in Procter & Gamble (FMCG’s industry) for 20 years holding positions across Innovation, Manufacturing, Engineering and Supply Chain Management.

Alessandro has a degree in Nuclear Engineering as well as Civil Engineering from La Sapienza Università di Roma.​

Peter Maier is SVP, Strategic Customer Engagements. In his role, Peter works closely with the Board and ensures that strategic customer engagements result in tangible business outcomes for his customers and in long-term partnerships with SAP.

Peter is passionately driving innovation that makes his customers more successful and he frequently shares his strategy and insights with customers, SAP partners, press, and analysts. He is regularly invited to deliver keynote speeches and to moderate panel discussions. In strategy meetings he advises leading customers how to become intelligent, sustainable, and resilient enterprises, and how to transition enterprise computing to the cloud while unlocking the potential of Business AI for measurable business value.

Peter joined SAP in 1991 as a consultant for the chemical industry. Over the years, Peter has expanded his responsibilities by running SAP’s industry organization and driving strategic corporate programs. He is a valued expert for trends, challenges and best practices across many industries and has earned the trust of strategic customers as an executive sponsor and of diverse young talent as a mentor and coach.

Markus Marsch serves as the Vice President and Head of Strategy & Transformation at Solution & Innovation Experience (SIX) at SAP. In this capacity, he is responsible for shaping strategic and transformation initiatives to enhance the value proposition of SAP´s products and services. 

Since joining SAP in 2013, Markus has been instrumental in redefining the successful SAP Experience Center 2.0 strategy, leading to closer collaboration with customers and partners alike. His innovative approach has fostered an environment of co-innovation, where customer feedback is integrated into product development processes, resulting in solutions that truly meet market needs.

Prior to his current role, Markus held a number of strategic roles within the corporate landscape focusing on supply chain and logistics operations. From 2018 to 2020, Marsch occupied the position of COO of Board Office - Strategic Project Management, overseeing critical initiatives to enhance operational efficiency and drive transformation. His professional career began at FRIATEC AG. Marsch holds an MBA degree from Allensbach Hochschule Konstanz University.

Maurice is a seasoned Chief Cloud Architect within the Premium Hub CoE, specializing in Application Lifecycle Management (ALM) and DevOps leadership. He focuses on driving impactful IT transformations for SAP MaxAttention customers, serving as the EMEA topic owner for Premium Engagements Hybrid Operations. Maurice leads a team dedicated to enabling best practice organizations, processes, and tools for planning, implementing, and running SAP landscapes.

Within SAP, Maurice has led strategic initiatives in the Premium Engagement portfolio, developing content to leverage SAP Business Technology Platform (BTP) within SAP MaxAttention offerings. He is the development owner of the SAP MaxAttention Business Scenario, empowering Clean Core adoption across all topic areas, and has supported alignment between SAP Activate and external Agile methodologies. Internally, Maurice has also supported initiatives to transform SAP’s development approach, specifically in SAP’s approach to agile testing. Maurice has also shared insights at multiple customer events, advocating IT transformation to support business evolution.

As a passionate process management evangelist, Maurice fosters agility and innovation within organizations. With a proven track record of scaling teams and fostering high performance, he excels in leveraging technology and strategic partnerships to drive innovation and operational excellence, empowering organizations to achieve their business goals through transformative IT strategies.

Santosh Pandey is leading the ArcelorMittal Europe Long Products Segment’s digital transformation.

Santosh Pandey has 25 years experience with Fortune 500 companies (ArcelorMittal, PHILIPS, DAIKIN, ORACLE) in Mining & Metals, Oil, Consulting, Manufacturing, Software, Consumer Electronics, Medical system, Semiconductor & Lighting industries.

He is experienced in managing organizational Transformation and Turn Around, Financial Reporting, Compliance, Internal controls & Sox, Direct/Indirect Tax, Project Management, end to end management of complex M&A deals. Internal Audit/ Assurance, IT Audit, Risk Management, Fraud investigation and prevention, implementation of Whistleblower system and overall management of simple to complex management or organizational issues.

He is well experienced to work in a multi-cultural environment. Has traveled and worked across different continents with different nationalities, managing and leading a diverse traversal team and delivering value to the business.

Santosh Pandey is also active in various organisations such as PAT LUX ASBL, a Non Profit Organisation (President & Co-Founder) as well as a Co Founder for Bihar Advisory Group (An apolitical THINK TANK).

Santosh Pandey has been named as one of the TOP tech influencers by Delano the leading Economic Magazine of Luxembourg.

As head of Integration, Innovation and Planning in IT SAP responsible for strategic initiatives, projects and development of SAP landscape for Siemens Healthineers. This includes strategy, architecture, innovation, process optimization and strategic financial and headcount planning.

More than 20 years of experience with SAP solutions, from development to demand and project  management and operations, covering different areas in Siemens Group and in the last 6 years within Siemens Healthineers.

Very passioned about innovation and learning. Passioned about working with people.

Ana Katerina Pikuli is an Enterprise Architect at SAP Transformation Hub, where she supports with the delivery of architecture planning services to SAP MaxAttention customers.

Ana Katerina joined SAP 5 years ago initially as an internal IT consultant within the Treasury area before taking over her current role as an Enterprise Architect where she guides customers to have a seamless transformation journey toward the Intelligent Enterprise.

Ana Katerina holds a Master of Science Degree in Business Informatics from the University of Mannheim. Her academic and professional pursuits have taken her across various countries, including Portugal, China, and Germany where she currently resides.

Johannes joined Hilti in 2013. During his early years he was responsible for Hilti Engineering IT, later he took over the Corporate Center of Excellence for Application Software, delivering Hilti Cloud, User Interface Design and Internet of Things (IoT) environments to enable excellent digital products for Hilti customers. As the Head of DRIVE he was responsible for implementing SAP S/4HANA as well as Customer Engagement and IoT solutions. In 2019 he took on the role as Head of IT for Sales & Marketing and was responsible for the successful implementation of the global CRM platform based on Salesforce.com.

As of 2022 he is leading the Global IT Team in his role as Chief Information Officer of the Hilti Group. Since then, the move to RISE for the Global Single Instance was successfully completed, the transition from SAP ByD as 2nd Tier ERP to SAP S/4HANA Cloud started and the Lead 2030 @ IT strategy is in place.

Johannes holds a PhD in mechanical engineering from the University of Clausthal.

Ann-Christin Schechter is a support engineer in customer success and knowledgeable professional in the field of working with SAP Premium Engagement customers. She holds a Master's Degree in International Management and has gained valuable experience during her three years at SAP.

Ann-Christin is the lead of the SAP MaxAttention Innovation Workshops, where she helps customers to unlock the full potential of their SAP investments through tailored support and expert guidance. With her knowledge of the SAP MaxAttention program and a dedication to support customer success, Ann-Christin has been a key resource for SAP customers seeking to achieve their business goals and to optimize their investments.

Her passion for customer engagement is matched by her talent as a moderator. Whether leading virtual sessions or on-site workshops, she brings energy and expertise to every engagement, ensuring that customers receive the support and guidance they need to succeed.

Michalene Schechter is the SAP Platform Architect for Accenture’s internal Global IT function where she manages the product strategy that supports Finance Technology.  She collaborates across Global IT, with the business, and with Accenture consulting to architect solutions that power Accenture’s business transformation, provide business value, and showcase Accenture Global IT as Accenture’s first, best case study for innovation.  Previously, she was part of Accenture’s SAP consulting group.  She holds a BS in International Political Economy from Georgetown University and is based in Washington, DC.

Ralf Scherer is responsible for the management of the SAP S/4HANA and cloud transformation at the BMW Group. Since 2004, he has held various IT management positions at the BMW Group, where he was responsible for a large number of IT applications and projects, mainly in the areas of finance, purchasing, analytics and financial services. Prior to that, he worked as a consultant and project manager at SAP since 1996. He has more than 25 years of experience in SAP implementations and holds a MSc in applied mathematics.

As Head of Premium Engagement & Advisory for SAP's Executive Board Customer Services & Delivery, Anja Schneider is responsible for empowering SAP’s top customers to master continuous transformation and innovation through tailored premium services, networked expertise of global COEs, and architectural guidance.

Rolf Schumann is Co-CEO of Schwarz Digits, the IT und digital division of the Schwarz Group. Schwarz Digits offers digital products and services relating to cyber security, cloud and artificial intelligence that meet the high German data protection standards - for the greatest possible digital sovereignty.

In addition, Rolf Schumann is responsible for the digital activities of the companies of Schwarz Group with a focus on e-commerce, loyalty, retail media and digital innovations.

With over 30 years of experience in the strategic planning of IT projects and digital transformation, he is constantly driving technology and innovation-related topics across all industries.

Before joining the Schwarz Group, Rolf Schumann was in charge at SAP as General Manager worldwide for the Platform & Innovation division.

From 2008 to 2012, Rolf Schumann dedicated himself to the topic of clean tech and founded the start-up company Better Place, with a focus on electromobility.

Prior to that, he was CTO for Europe at SAP.

Before joining SAP in 2000, Mr. Schumann spent nine years at Siemens, where he was responsible for data center operations in Europe and the planning of Internet architecture.

Vineeta Srivastava heads SAP Premium Engagements across Asia Pacific Japan. Premium Engagements provide strategic services to customers throughout their SAP engagement with an objective to drive innovation and growth into their business . We are an essential component of SAP’s focus on Customer Success and are instrumental to help build and then move transformational change from boardroom plans to business reality for our customers.

Vineeta joined SAP in 2017 and was instrumental in building the SAP S/4HANA Cloud business in Australia . She has lead multiple functions across SAP including leading the Customer Experience consulting teams . Prior to joining Premium Engagements , she was the Chief Operating Officer for SAP’s CX business in APJ.

Before joining SAP , Vineeta worked for close to two decades with Global System Integrators and other software organizations in the ERP space including Oracle , across North America and Asia Pacific.

She strongly believes in serving our customers with Integrity , Commitment and “Ubuntu” – the Zulu philosophy of succeeding through the success of others.

Stefan Steinle is responsible for managing SAP’s Customer Support organization.

Customer Support is responsible for providing support to all of SAP’s customers. The organization guides SAP’s customers through their individual digital transformations, providing the platform for end-to-end application lifecycle management and business data transformation. To safeguard every single customer throughout their journey, Customer Support delivers a unified support experience across all SAP applications and a world-class service for mission-critical processes and critical events. Finally, Customer Support collaborates closely with engineering units to support development and quality improvement. With approximately 6,000 experts, Customer Support has distributed teams across the globe – with locations in Asia, Europe, Latin America, and North America.

Stefan is vocal about transformation that ‘sticks’ – bringing cultural transformation in lockstep with digital transformation. He firmly believes that groundbreaking innovation comes from passionate people empowered by leaders investing in diverse and inclusive teams that are working in an exciting environment.

Stefan joined SAP in 2000. Before heading Customer Support, he was COO & Head of Strategy of the SAP Product Engineering board unit, powering SAP’s engineering teams to deliver the world’s #1 business software. Prior roles were Head of SAP Globalization Services, COO of SAP’s Global Business Operations board area, and also served former executive board member Gerhard Oswald as Executive Board Assistant, Chief of Staff, and Head of Operations. In his first ten years at SAP, Stefan worked as a consultant, overseeing large implementation projects at multinational companies.

Stefan looks back on over 24 years of experience in the enterprise software industry. He holds a diploma in Industrial Engineering and Management from the University of Karlsruhe, Germany.

Peter Klee leads the SAP Transformation Hub within SAP’s Premium Engagement & Advisory unit. The Transformation Hub is a global group of enterprise architects supporting SAP MaxAttention customers in their transformation programs by providing architecture planning services.

Besides working directly with customers, the Transformation Hub constantly improves services,  methodology and tools working closely with architecture teams in development. In this capacity Peter co-leads SAP’s overall Enterprise Architecture methodology as part of the Cross Product Architecture program at SAP.

Prior to joining SAP in 2011 Peter led global enterprise architecture teams at Procter & Gamble. He looks back to more than 30 years of professional IT experience.

Peter is based at SAP's corporate headquarters in Walldorf, Germany. He holds a degree in Computer Sciences from the University of Karlsruhe and is a passionate long-distance runner in his spare time.

Andreas is the head of the Center of Expertise (CoE) team dedicated to customer support tool development and to support SAP service delivery. In the past 25 years the team has led various key initiatives like the development and roll-out Business Process Operations capabilities in SAP Solution Management. In the past 5 years the team has initiated a process which resulted in the establishment of a new SAP service delivery platform. The customer facing part of the platform is delivered with SAP Cloud ALM for service.

During his whole career Andreas has a very strong focus on the success of the customer. In November 1994 Andreas joint SAP and started his career in remote service delivery. Later he was involved in large customer engagements. And served as De-escalation architect for many years. He is also responsible for the SAP Safeguarding service portfolio which is an important element of every SAP MaxAttention and SAP Active Attention engagement.

Andreas holds a Diploma Degree in Mathematics from the Martin-Luther University Halle/Salle, Germany. He works currently in the SAP America Inc office in Newtown Square, PA, USA.

Nestlé is the world largest Food and Beverage company. With more than 200’000 users, over 350 factories and millions of daily transactions it has one of the largest, most centralized and complex SAP eco-systems in the world.

For 20 years Laura has been at the forefront of the creation, continuous shaping and transformation of the Nestlé global SAP landscape.

Nestlé completed a very successful migration to RISE with SAP in 2022 and is actively working on the SAP S/4HANA upgrade.

Laura is based at Nestlé’s headquarters in Switzerland, and she is passionate about enabling teams to create enterprise value.

Sean is currently Head of the SAP Center of Expertise (COE) practice in the IBM CIO Organization. For the past 7 years in this role, Sean has been driving a clear focus on providing a “One Customer” support experience to the entire SAP landscape. His focus to simplify and optimize IBM business processes and systems supports a strategy to innovate.

For the last 31 years of his career, Sean has been developing, consulting and/or leading SAP transformation across many business and organizational groups.

Sean holds a BS degree in Business Administration from Chico State University and an MBA from University of North Carolina-Chapel Hill.

As head of Cloud Success Services in North America, Craig is responsible for driving sustainable cloud growth by developing the portfolio strategy, executing go-to-market initiatives, increasing adoption and consumption, and supporting customers across their lifetime transformation journeys. In alignment with the global Cloud Success Services objectives, Craig’s team is highly focused on helping customers achieve dynamic value realization from their investments with SAP.

Craig is a tenured leader at SAP with more than 25 years of sales, services, and consulting experience and most recently served as senior regional vice president for the SAP Midwest market unit. Previously, as chief operating officer for the Midwest, he was responsible for ensuring consistent execution of SAP’s sales strategies, go-to-market initiatives, and overall operations.

Before joining SAP, Craig worked for Boeing, Inc. as a manufacturing manager in the company’s helicopter division.

Craig holds a Bachelor of Science degree from the University of Scranton in Scranton, PA, and resides in Hudson, Wisconsin, with his wife Jane and three children.

Simone Engelhardt is Senior Vice President and Head of Customer Engagement Support in SAP’s Cloud Success Services area. Her organization actively contributes to Customer Lifetime Value by supporting and engaging with customer-facing colleagues and customers directly, with the goal to improve customer health, satisfaction, and to foster SAP customers’ success in the cloud. In her current role, Simone is also responsible for the “Power Your Success” experience of the SAP Services and Support Portfolio.

During her 35 years tenure at SAP, Simone has worked in various leadership roles. She joined SAP in 1988 as a software developer and became a member of the core development team for SAP’s System R/3 for enterprise logistics. She then served as an Executive Board Assistant to Dietmar Hopp, Chairman of the SAP Executive Board, and later to Gerhard Oswald, member of the SAP Executive Board. In 2002, she was appointed Vice President Business Development of SAP Hosting AG. Later on, she joined Global IT Infrastructure Services (IT-IS) as Global Vice President Operations and became a major contributor to the “SAP runs SAP” program, and the implementation of a Continuous Improvement System within IT-IS. From 2013 to 2015, she was Chief Operating Officer (COO) for the Scale Quality & Support board area. After that, she became Senior Vice President and Head of Events & Communication for the Board area Digital Business Services (DBS).

Adrian is the Head of Premium Engagements for LAC region, one of the key services areas in the CSS organization.
In this role, he is responsible for managing SAP Strategic Premium Engagements offerings.

Adrian has a Bachelor´s degree in Systems from Universidad John F. Kennedy in Argentina, and has developed a successful career at SAP for the past 25 years where he has held various important roles in the former Active Global Support organization.

Before being appointed the Head of SAP Premium Engagements for LAC region he was leading the Digital Business Services for SAP Latin America & Caribbean´s South Region. He was responsible for the delivery of consulting, custom development, support and cloud-delivery services all throughout this region. Adrian led the transformation of his Market Unit, enabling Services and Sales employees to adopt the Service & Support model for on-premise and cloud landscapes, while designing and executing a growth plan that generates value for the customer, minimizing cost and time of implementation, cloud adoption and reducing total cost of ownership. Adrian led a Team of about 50 people distributed in different LAC countries.

Previously, Adrian was Senior Support Director and Active Global Support Product Management Head for SAP Latin America & Caribbean, where he was responsible for revenue maintenance and growth of Premium Engagements (SAP MaxAttention & SAP ActiveEmbedded), positioning premium support offerings, and contract management all across the LAC Region.

Adrian has also led the former Spanish Speaking South America (SSSA) Region as Active Global Support Head. In this role he achieved outstanding results as a consequence of his leadership, perseverance, and vision.

Follow Adrián Guimarao on LinkedIn: https://www.linkedin.com/in/adrianguimarao/

Robert has joined SAP since 2006 and is working as head of Enterprise & Premium Services in Greater China. Robert is responsible for premium engagement in Greater China and works closely with the strategic customers in the region. Additionally, he also leads other strategic line of services, such as Enterprise Support, Training & Adoption and Preferred Success.

Between 2010 and 2020, Robert has worked in the SAP headquarter as an enterprise architect and strategic program director. He led a virtual enterprise architect team to rollout the strategic planning initiative to the SAP MaxAttention customers and drove the global governance for value assurance and model company. In this capacity, he has gained  broad understanding of entire SAP’s product portfolio and rich experiences in many key industries, such as Oil & Gas, Automotive, Life Science, Public Services, etc.

In prior to SAP, Robert holds a bachelor degree on Engineering Mechanics in China and for postgraduate studied Structural Engineering in the University of Edinburgh and Supply Chain Management in the Massachusetts Institute of Technology. He lived and worked in China, Germany, Spain, US and UK and certified as SAP Global Master of Business Transformation, Project Management Professional, ITIL Expert and Microsoft Development Expert.

Christian is Global Vice President IT Planning in SAP’s Premium Hub CoE, responsible for a global delivery organization which focuses on Enterprise Architecture and Transformation Guidance services, under the SAP MaxAttention umbrella. Christian also leads the overall service development for SAP‘s Premium Engagement portfolio.

Until 2017, Christian was Chief Solution Architect in SAP Active Global Support, focusing on Customer Experience and SAP S/4HANA. In this role, he supported market leading enterprises in the definition of the target architecture and roadmap for large scale transition programs.

Before joining services in 2008, Christian held positions in SAP’s ERP development, as well as managerial positions in CRM development and product management.

Christian joined SAP in 1997. He holds a PhD in Physics.

Stephanie, currently Vice President and Head of CSS Premium Engagement Services and Innovation Services & Solutions in Middle and Eastern Europe, is an accomplished leader with almost 30 years of professional experience, 23 of these in information technology and business transformation.

She has been in leadership positions in Consulting and Software Development for the past 17 years, successfully transforming teams and organizations to adapt modern development methodologies and to accommodate to the requirements in the IT and professional services industries.

For the past 12 years Stephanie has worked in international environments, being a member of but also managing multicultural teams.

Her professional experience includes next to general management, commercial business responsibility, services business development and sales, software and configuration development, lean management and agile development methodologies.

Stephanie holds a PhD in Mechanical Engineering and has worked in combustion engineering before joining SAP.

Bob leads the SAP Premium Engagements practice in North America, Customer Services & Delivery with a specific focus on spearheading the accelerated adoption of the SAP MaxAttention, SAP ActiveAttention and Value Assurance services to deliver the intelligent enterprise.

Bob has spent his entire career at SAP in Services and Support working directly with customers to shape and deliver Premium Engagements that ensure our customers  successfully deploy and run SAP solutions.

Bob also holds a BS degree in Industrial Engineering from the University of Buffalo and a MS degree in Systems Engineering from the Johns Hopkins University

Bob and his wife Leah are the proud parents of three grown children and live in Dallas, Texas.

As a strong advocate of customer experience and value creation, Thomas Pfiester is the SVP, Head of Cloud Success Services for EMEA South, and a member of the SAP Global Senior Executive Leadership team. With a clear focus on agility, growth, and opportunity, Thomas is a passionate proponent of a customer-centric mindset and complex digital transformation programs, enabling our customers to achieve their desired business goals.

Having joined SAP in 2006 as a consultant, Thomas has more than 20 years of professional experience in the software industry, creating value for our customers from their SAP investments, acquired from the various customer-facing positions he held at SAP.

Global executive leader with a proven track record and nearly 20 years of experience in  delivering customer success.

As an Enterprise Business Technology leader I bring experience and expertise in Business Transformation, IT Strategy, Strategic Customer Engagement management and working with the Ecosystem. My experience spans across multiple industries such as Financial Services, Oil & Gas and Consumer Products

In my current role as head of SAP's Premium Engagement Services for EMEA (1) - North I am responsible for our customer satisfaction and premium customer experience for SAP’s Global Strategic Customers in the region.

My focus is on building high performance teams and establishing strategic relationships with customers and partners to create positive outcomes and long term success.

Jai holds Masters degree in Finance and Business Administration from the University of Mumbai, India and a Masters degree in Business Information Systems from the University of Karlsruhe, Germany

Guido Schlief is Senior Vice President and Head of Cloud Success Services for Middle and Eastern Europe (MEE) at SAP. He is accountable for the SAP Services and Customer Success business in the MEE region. As a trusted advisor for customers, Schlief pursues leading-class performance in terms of costs, quality and speed, to realize their full business potential.

He is accountable SAP and Customer Success and SAP Services business across the entire customer lifecycle.

Schlief is a well-known and established SAP executive. In his previous role from 2020 to 2021 he was Senior Video President, Head of Services for MEE, leading the regional Consulting, Premium Engagement, Innovative Business Solutions, and Training & Adoption programs. From 2016 to 2020 he was Senior Vice President, Head of SAP Digital Business Services for MEE, reporting to Michael Kleinemeier, former member of the Executive Board. Prior to that Schlief was Head of Sales Switzerland and member of the Management Board of SAP Switzerland AG, where he was in charge of driving sales and evaluating market opportunities for new customers. In 2013, Schlief became a member of the Management Board of SAP Deutschland AG & Co. KG as Sector Head of Software Sales. Before joining SAP as Director of Public Services & Healthcare in 2009, he worked at Deutsche Bank AG and Swedish Sandvik GmbH, where his career began.

Guido Schlief has held several key positions in the business areas of management, software consulting, and support. He has highly developed skills in thought leadership and an excellent command of digital and organizational transformation strategies. This complements his proven history in establishing and managing high-performance teams across multiple geographies. He graduated in Business Administration, is married, and has two children.

Achim brings over 25 years of experience in software and software-related services to his role as Senior Vice President for Portfolio & Business Evolution within SAP’s Customer Service & Delivery organization. As a seasoned leader, he is dedicated to advancing SAP’s future services business by refining an innovative and seamlessly integrated portfolio, leveraging cloud technology to empower customers towards sustained success.

With a keen focus on innovation adoption, Achim constantly seeks out new ways to anticipate and meet customer needs, ensuring that SAP remains at the forefront of industry trends. Prior to rejoining SAP in 2023 as SVP and General Manager for SAP SuccessFactors Services, Achim held various leadership roles, including Vice President of SAP HANA services in EMEA and Vice President of People & Culture.

In every role he undertakes, Achim is guided by his core values: a relentless dedication to customer success, a commitment to leading and building strong teams, a forward-thinking and innovative approach, and a drive to achieve growth and transformation for both customers and SAP.

Hervé, as the Head of Cloud Success Services for EMEA North Region at SAP, is dedicated to accelerating transformation through software services that enable cloud adoption and value. With a rich background in executive roles at IBM and Wipro, Hervé brings extensive experience in driving strategic programs across various industries. His leadership in establishing IT Services subsidiaries within Volkswagen and fostering innovation within large enterprises reflects his commitment to transformative change.

At SAP, Hervé leads Sales, Delivery, and Customer Success functions, leveraging the full spectrum of SAP portfolios to develop outcome-driven operating models. His mission is to empower customers to navigate the evolving landscape by increasing their time to value and ensuring they remain future-proof in their digital transformation journey.

Through effective outcome-focused software services, Hervé aims to catapult business advantage, offering tailored solutions that address the latest challenges in the business realm. With a Bachelor Degree in Engineering from EFREI Paris and active involvement in non-profit organizations focused on innovation culture, Hervé remains at the forefront of driving innovation and transformation in the enterprise landscape.

Dr. Yee-Ching Wang is currently the Head of SAP Customer Cloud Success (CSS), Greater China. Her team focuses on helping customers to adopt SAP technologies, drive innovation and simplification, and accelerate time-to-value. Yee-Ching joined SAP in March of 2017. She had been the Head of Services, and General Manager of Global Channels & General Business. Yee-Ching also served as the Chairwoman of Businesswomen Network in SAP Greater China from 2019 to 2021. She actively promotes gender equality and leadership development for professional women. Prior to joining SAP, Yee-Ching had worked for 11 years in Microsoft Corp., and been in various managerial positions. Yee-Ching graduated from Tsinghua University, China, and held a Ph.D. from The Ohio State University, USA.

Dennis is Vice President and Head of Premium Engagement for EMEA South region as well as member of the regional leadership team. Together with his team they are responsible for driving customer success by helping companies designing, innovating and safeguarding transformation programs on their journey to the cloud, leveraging SAPs Premium Engagement offerings (SAP MaxAttention, SAP ActiveAttention, Value Assurance).

In his 20 years of professional experience in the SAP Services space, 15 of which at SAP, Dennis has held various leadership roles accross multiple geographies and has gained strong experience in large scale IT transformations accross various industries including Automotive, Discrete Manufacturing and Finance. Prior to his current role, Dennis was successfully leading the global R&D/Engineering and Maintenance Consulting Practice. In that capacity, he was responsible for successful solution adoption and implementation of SAPs Digital Supply Chain portfolio.

His approach on creating customer value is described best by a statement from a famous EMEA South Citizen: "It always seems impossible until its done" (Nelson Mandela).

Dennis holds an MBA from ESB University in Reutlingen as well as a BA in Business Informatics from Mannheim Cooperative State University. He lives with his wife and two children in Heidelberg, Germany.